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Arturo Haro de Rosario

Bio: Arturo Haro de Rosario is an academic researcher from University of Almería. The author has contributed to research in topics: Corporate social responsibility & Social media. The author has an hindex of 6, co-authored 26 publications receiving 182 citations.

Papers
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Journal ArticleDOI
TL;DR: In this paper, the authors analyzed the extent to which European local governments are developing dialogic strategies in their Twitter profiles in order to establish and enhance relations with their citizens and examined the impact of certain factors on the implementation of these dialogic communication strategies.
Abstract: Social networks have changed the way in which governments communicate with citizens, encouraging them to participate in decision-making processes. Nevertheless, few studies have specifically addressed the use of social networks in public sector from the standpoint of dialogic communication theory. The aim of this study is, first, to analyse the extent to which European local governments are developing dialogic strategies in their Twitter profiles in order to establish and enhance relations with their citizens and then to examine the impact of certain factors on the implementation of these dialogic strategies. The findings show that the situation is open to improvement, because local governments are mostly unaware of the benefits offered by the use of dialogic principles when establishing online relationships with stakeholders. Therefore, this paper sheds light on the dialogic potential that social networks provide in public sector, and particularly, it offers a guide regarding how local government...

55 citations

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TL;DR: In this article, the authors examined and compared the quality of the OGD portals created by national governments, in terms of three analytical aspects: function, semantics, and content, and identified the impact of diverse factors on the quality.
Abstract: National governments are increasingly aware of the importance of carrying out Open Government Data OGD initiatives for the provision of public sector information and for use and reuse without restriction or charge by society. Therefore, the aim of this article is to examine and compare the quality of the OGD portals created by national governments, in terms of three analytical aspects: function, semantics, and content, and to identify the impact of diverse factors on the quality of these portals. The results obtained show there is considerable heterogeneity among OGD portals, reflecting the lack of harmonization and the need for quality standards. In this regard, the quality of the OGD portals examined is only at an intermediate level and is affected by the level of Internet penetration and the economic capacity of each country.

40 citations

Journal Article
TL;DR: Whether these technologies are a real solution for increasing the hotel sector’s visibility and enhancing that level of e-participation and what influences certain independent variables have in the greater use of these information and communication technologies is examined.
Abstract: The purpose of this paper is to analyze the use of Web 2.0 tools and social communication media in the hotel sector, to determine whether these technologies are a real solution for increasing the hotel sector’s visibility and enhancing that level of e-participation. Furthermore, it aims to examine what influences certain independent variables have in the greater use of these information and communication technologies. The web sites of the world's 50 largest hotel chains have been classified according to an index of visibility, considering the most important Web 2.0 tools and social networks. Results indicate a low use of Web 2.0 tools by hotel chains. However, their presence in social networks is more significant. The size and the age of the hotel chain influence the increased use of Web 2.0 and social communication media.

28 citations

Journal ArticleDOI
TL;DR: Analysis of the online transparency of the top 100 Universities in the world and which factors influence the degree of online transparency achieved by these institutions finds that younger universities of greater size and which are privately funded are the ones most interested in utilizing web pages.

15 citations

Journal ArticleDOI
TL;DR: In this paper, a study about the disclosure of social responsibility presented by credit institutions is presented, and the results of the study show that reports on sustainability of the entities analyzed contain a high volume of information, on emphasizing the economic and social aspects.
Abstract: Firms have chosen to make known their commitment with sustainable economic development as a result of the rejection of those organizations with behaviors that violate human rights, or cause environmental damage. It's a study about the disclosure of social responsibility presented by credit institutions. We seek to identify the factors that determine the supply of information. The results of the study show that reports on sustainability of the entities analyzed contain a high volume of information, on emphasizing the economic and social aspects. Determinants, trading on the stock market, type of entity and implementation of the framework GRI3 are the variables that are more related to the publication of information on corporate social responsibility. The research findings are important in the context of "Spanish financial crisis".

10 citations


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TL;DR: Analysis of the various forms of social media used by citizens in their relations with Spanish local government to determine which of these achieves the strongest degree of commitment shows that Facebook is preferred to Twitter as a means of participating in local government issues.
Abstract: The social media are becoming a major channel of online interactive participation, and local governments are seizing this opportunity to enhance citizen engagement in political and social affairs. This article analyses the various forms of social media used – that is, Twitter or Facebook – by citizens in their relations with Spanish local government, to determine which of these achieves the strongest degree of commitment. We also analyse the influence of various factors on this level of commitment. The results obtained show that Facebook is preferred to Twitter as a means of participating in local government issues. Other factors that are relevant to citizen engagement are the level of online transparency, mood, the level of activity in social media and the interactivity offered by the local government website. The findings of this study contribute significantly to understanding how citizen engagement is influenced by the type of social media adopted.

197 citations

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TL;DR: An adjusted diffusion of innovation model based on Rogers’ diffusion of innovations theory (DOI) is proposed and used in this paper to empirically determine the predictors influencing the use of public sector open data.
Abstract: Government legislation and calls for greater levels of oversight and transparency are leading public bodies to publish their raw datasets online. Policy makers and elected officials anticipate that the accessibility of open data through online Government portals for citizens will enable public engagement in policy making through increased levels of fact based content elicited from open data. The usability and benefits of such open data are being argued as contributing positively towards public sector reforms, which are under extreme pressures driven by extended periods of austerity. However, there is very limited scholarly studies that have attempted to empirically evaluate the performance of government open data websites and the acceptance and use of these data from a citizen perspective. Given this research void, an adjusted diffusion of innovation model based on Rogers' diffusion of innovations theory (DOI) is proposed and used in this paper to empirically determine the predictors influencing the use of public sector open data. A good understanding of these predictors affecting the acceptance and use of open data will likely assist policy makers and public administrations in determining the policy instruments that can increase the acceptance and use of open data through an active promotion campaign to engage-contribute-use.

127 citations

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TL;DR: The results show that the majority of Andalusian local governments have an official corporate Twitter account with certain level of activity, and there is no significant relationship between the population of a municipality and its citizen's engagement, but the particular media and content types generate higher engagement than others.

91 citations

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TL;DR: The authors analyzed peer-reviewed research that applied principles of dialogic communication to organizational websites, blogs, and social media and found that only 25% of studies presented a theoretical implication; 75% discussed practical implications.
Abstract: The purpose of this study was to analyze peer-reviewed research that applied principles of dialogic communication to organizational websites, blogs, and social media. We identified 79 relevant studies and found that 83% reported the results of a content analysis. Only 25% of studies presented a theoretical implication; 75% discussed practical implications. Future research must distinguish between analyzing structural features of web-based organizational communication and studying dialogue. Differences in power and access to resources between organizations and publics should be incorporated into studies seeking to advance a dialogic theory of public relations.

83 citations