According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

Out of the Crisis

From a literature review to a conceptual framework for sustainable supply chain management

Vol. 9 Issue 1 pp. 000‐000 There is a growing need for integrating environmentally sound choices into supply-chain management research and practice. Perusal of the literature shows that a broad frame of reference for green supply-chain management (GrSCM) is not adequately developed. Regulatory bodies that formulate regulations to meet societal and ecological concerns to facilitate growth of business and economy also suffer from its absence. A succinct classification to help academicians, researchers and practitioners in understanding integrated GrSCM from a wider perspective is needed. Further, sufficient literature is available to warrant such classification. This paper takes an integrated and fresh look into the area of GrSCM. The literature on GrSCM is covered exhaustively from its conceptualization, primarily taking a ‘reverse logistics angle’. Using the rich body of available literature, including earlier reviews that had relatively limited perspectives, the literature on GrSCM is classified on the basis of the problem context in supply chain’s major influential areas. It is also classified on the basis of methodology and approach adopted. Various mathematical tools/techniques used in literature vis-a-vis the contexts of GrSCM are mapped. A timeline indicating relevant papers is also provided as a ready reference. Finally, the findings and interpretations are summarized, and the main research issues and opportunities are highlighted.

Green supply‐chain management: A state‐of‐the‐art literature review

The impact of supply chain integration on performance: A contingency and configuration approach

https://www.tlog.lth.se/fileadmin/tlog/Utbildning/Kurser/Logistik_i_foersoerjningskedjor/Artiklar/JOM-2004-Paulraj.pdf

Towards a theory of supply chain management: the constructs and measurements

The process of choosing appropriate supply chain performance measures is difficult due to the complexity of these systems. The paper presents an overview and evaluation of the performance measures used in supply chain models and also presents a framework for the selection of performance measurement systems for manufacturing supply chains. Three types of performance measures are identified as necessary components in any supply chain performance measurement system, and new flexibility measures for supply chains are developed.

Measuring supply chain performance

Supply chain design and analysis:: Models and methods

The supply chain has been traditionally defined as a one‐way, integrated manufacturing process wherein raw materials are converted into final products, then delivered to customers. Under this definition, the supply chain includes only those activities associated with manufacturing, from raw material acquisition to final product delivery. However, due to recent changing environmental requirements affecting manufacturing operations, increasing attention is given to developing environmental management (EM) strategies for the supply chain. This research: (1) investigates the environmental factors leading to the development of an extended environmental supply chain; (2) describes the elemental differences between the extended supply chain and the traditional supply chain; (3) describes the additional challenges presented by the extension; (4) presents performance measures appropriate for the extended supply chain; and (5) develops a general procedure towards achieving and maintaining the green supply chain.

Designing the green supply chain

A manufacturing supply chain is an integrated set of business functions, encompassing all activities from raw material acquisition to final customer delivery. Delivering the right product at the right time in the right amount are essential objectives of efficient and effective supply chain systems. Thus measures must be taken to ensure that all operational components of the supply chain system are operating efficiently. This research examines quality measurement in a supply chain process by developing the process quality model to be used in the assessment, improvement and control of a manufacturing supply chain system.

A process quality model for the analysis, improvement and control of supply chain systems

This research examines the problem of determining the optimal fleet size for fixed-path material handling systems on the bases of performance and reliability, simultaneously. In this paper, a regression model is developed to study the relationships among various material handling system design characteristics (fleet size, guide path layout, and number of P/D stations, vehicle speed and failure rates, guide path intersection failure rates, and P/D station failure rates) and performability, measured as the average number of material moves between failures (MBF). The regression model highlights the important relationships between the selected factors and performability, and may be used to determine the performability-based optima for the controllable design characteristics.

Benita M. Beamon

Papers

Measuring supply chain performance

Supply chain design and analysis:: Models and methods

Designing the green supply chain

A process quality model for the analysis, improvement and control of supply chain systems

Performability-based fleet sizing in a material handling system