Bo Xie

Bio: Bo Xie is an academic researcher from University of Texas at Austin. The author has contributed to research in topics: The Internet & Health care. The author has an hindex of 33, co-authored 125 publications receiving 3530 citations. Previous affiliations of Bo Xie include Applied Materials & Wuhan University.

Qualitative interviewing in internet studies: Playing with the media, playing with the method

Abstract: This methodological paper addresses practical strategies, implications, benefits and drawbacks of collecting qualitative semi-structured interview data about Internet-based research topics using four different interaction systems: face to face; telephone; email; and instant messaging. The discussion presented here is based on a review of the literature and reflection on the experiences of the authors in performing completed research that used those four interaction systems. The focus is on functional effects (e.g. scheduling and other logistics, data transcription and data management), as well as methodological effects (e.g. ability to probe, collecting affective data, and data representation). The authors found that all four methods of data collection produced viable data for the projects they completed, but that some additional issues arose. Five themes emerged that form the organization of the paper: (1) interview scheduling and participant retention; (2) recording and transcribing; (3) data cleaning a...

A Double Burden of Exclusion?Digital and Social Exclusion of Older Adults in Times of COVID-19.

Abstract: The COVID-19 pandemic has excluded older adults from a society based on physical social contact. Vulnerable populations like older adults also tend to be excluded from digital services because they opt not to use the internet, lack necessary devices and network connectivity, or inexperience using the technology. Older adults who are frail and are not online, many of whom are in long-term care facilities, struggle with the double burden of social and digital exclusion. This paper discusses the potential outcomes of this exclusion and provides recommendations for rectifying the situation, with a particular focus on older adults in long-term care facilities.

Quality of health information for consumers on the web: A systematic review of indicators, criteria, tools, and evaluation results

Abstract: The quality of online health information for consumers has been a critical issue that concerns all stakeholders in healthcare. To gain an understanding of how quality is evaluated, this systematic review examined 165 articles in which researchers evaluated the quality of consumer-oriented health information on the web against predefined criteria. It was found that studies typically evaluated quality in relation to the substance and formality of content, as well as to the design of technological platforms. Attention to design, particularly interactivity, privacy, and social and cultural appropriateness is on the rise, which suggests the permeation of a user-centered perspective into the evaluation of health information systems, and a growing recognition of the need to study these systems from a social-technical perspective. Researchers used many preexisting instruments to facilitate evaluation of the formality of content; however, only a few were used in multiple studies, and their validity was questioned. The quality of content i.e., accuracy and completeness was always evaluated using proprietary instruments constructed based on medical guidelines or textbooks. The evaluation results revealed that the quality of health information varied across medical domains and across websites, and that the overall quality remained problematic. Future research is needed to examine the quality of user-generated content and to explore opportunities offered by emerging new media that can facilitate the consumer evaluation of health information.

Multimodal Computer-Mediated Communication and Social Support among Older Chinese Internet Users

Abstract: Using the grounded theory approach, this ethnographic study examines the relationship between the use of three different modes of computer-mediated communication (CMC) and the types of social support exchanged within an online community of older Chinese (age 50 or older). The findings indicate that the voice chat room is best suited for companionship while the online forum is used primarily for informational support. The exchange of emotional and instrumental support is most likely to occur via instant messaging (IM). These findings suggest that each of these particular modes of CMC, due to its inherent features, may be specialized to sustain certain interactions and relationships. Yet, because older Chinese in this study employ multiple modes of CMC to interact and develop relationships, the overall relationships developed through CMC are multidimensional. Resume Multimodal Computer-Mediated Communication and Social Support among Older Chinese Internet Users Using the grounded theory approach, this ethnographic study examines the relationship between the use of three different modes of computer-mediated communication (CMC) and the types of social support exchanged within an online community of older Chinese (age 50 or older). The findings indicate that the voice chat room is best suited for companionship while the online forum is used primarily for informational support. The exchange of emotional and instrumental support is most likely to occur via instant messaging (IM). These findings suggest that each of these particular modes of CMC, due to its inherent features, may be specialized to sustain certain interactions and relationships. Yet, because older Chinese in this study employ multiple modes of CMC to interact and develop relationships, the overall relationships developed through CMC are multidimensional. Abstract Multimodale computervermittelte Kommunikation und soziale Unterstutzung unter alteren chinesischen Internet-Nutzern Unter Benutzung des Grounded Theory-Ansatzes untersucht diese ethnographische Studie die Beziehung zwischen der Nutzung drei verschiedener Arten von computervermittelter Kommunikation und den Typen von sozialer Unterstutzung die innerhalb einer Online-Gemeinschaft von alteren Chinesen (Alter 50+) ausgetauscht werden. Die Ergebnisse zeigen, dass der stimmbasierte Chatroom am besten fur das Gemeinschaftliche geeignet ist, wahrend das Onlineforum meist fur Informationszwecke genutzt wird. Der Austausch von emotionaler und instrumenteller Unterstutzung tritt am haufigsten beim Instant Messaging (IM) auf. Diese Ergebnisse verdeutlichen, dass jede dieser besonderen Arten von computervermittelter Kommunikation aufgrund ihrer Eigenschaften spezifisch geeignet ist, bestimmte Interaktionen und Beziehungen zu stutzen. Auch wenn die alteren Chinesen in dieser Studie verschiedene Arten von computervermittelter Kommunikation zur Interaktion und zur Entwicklung von Beziehungen genutzt haben, sind Beziehungen, die durch computervermittelte Kommunikation hergestellt werden, im Allgemeinen multidimensional. Resumen La Comunicacion Multimodal Mediada por la Computadora y el Apoyo Social entre los Ancianos Chinos Usuarios del Internet Usando un enfoque de la teoria emergente, este estudio etnografico examina la relacion entre el uso de 3 modos diferentes de comunicacion mediada por la computadora (CMC) y los tipos de apoyo social intercambiados dentro de una comunidad online de ancianos Chinos (de 50 anos o mas). Los resultados indican que la voz del salon de charlas es mas apropiado para el companerismo mientras que el forum online es usado primariamente para apoyo informacional. El intercambio de apoyo emocional e instrumental ocurre mas probablemente a traves de mensajes instantaneos (IM). Estos hallazgos sugieren que cada uno de estos modos particulares de CMC, debido a sus caracteristicas inherentes, puede ser especializado para sostener ciertas interacciones y relaciones. Hasta ahora, debido a que en este estudio los ancianos Chinos emplearon multiples modos de CMC para interactuar y desarrollar relaciones, en general las relaciones que se desarrollaron a traves CMC fueron multidimensionales. Palabras claves: grupo de apoyo online, comunidad virtual, ancianidad, CMC basadas en texto, voz y video basados en CMC. ZhaiYao Yo yak

Multimedia in Learning

Abstract: A wide variety of media can be used in learning, including distance learning, such as print, lectures, conference sections, tutors, pictures, video, sound, and computers. Any one instance of distance learning will make choices among these media, perhaps using several.

Looking for Information: A Survey of Research on Information Seeking, Needs and Behavior

Abstract: Abbreviated Contents Figures and Tables Preface Introduction and Examples Concepts Relevant to Information Behavior Models, Paradigms, and Theories in the Study of Information Behavior Methods for Studying Information Behavior Research Results and Reflections Appendix: Glossary Appendix: Questions for Discussion and Application References Index

Social Media Use in Organizations: Exploring the Affordances of Visibility, Editability, Persistence, and Association

Abstract: The use of social media technologies—such as blogs, wikis, social networking sites, social tagging, and microblogging—is proliferating at an incredible pace. One area of increasing adoption is orga...