C. William R. Webster

Bio: C. William R. Webster is an academic researcher from University of Stirling. The author has contributed to research in topics: Public sector & Government. The author has an hindex of 8, co-authored 24 publications receiving 293 citations.

Smart Governance: Opportunities for technologically-mediated citizen co-production

Abstract: at: https://doi.org/10.3233/IP-170065 Smart Governance: Opportunities for Technologically-mediated Citizen Co-production C. William R. Webster and Charles Leleux, Stirling Management School, University of Stirling Abstract Citizens increasingly contribute directly to the evolution of sustainable cities, in particular where new Information and Communication Technologies (ICTs) promise to transform urban governance into ‘Smart city governance’ and where ICTs are integrated in strategies for citizen participation and the co-production of public services and policy. This article provides a multidisciplinary understanding of Smart city governance, including new insights around the opportunities for citizen engagement in the co-production of service-delivery and decisionmaking. Using findings from a review of Smart cities literature and practice, the article aims to establish the breadth of Smart city initiatives which emphasise citizen participation and the realities of delivering such initiatives in complex city environments. Emphasising the emerging role of the technologically ‘empowered’ citizen, a new conceptual model is presented, where mutual trust, shared understanding and new opportunities for co-production emerge in an environment mediated by new technology – this form of Smart governance is referred to here as ‘technologically-mediated municipal reciprocity’.

Living in surveillance societies: The normalisation of surveillance in Europe and the threat of Britain’s bad example

Abstract: This article argues that surveillance is becoming increasingly normalised across Europe and that this is altering the landscape of liberty and security. It identifies this normalisation as a product of the globalisation of surveillance, the domestication of security, the desire of the European Union (EU) to create a distinct leading role in security, and the influence of the 'bad example' of the United Kingdom (UK). The article uses the two very different examples of video-surveillance and electronic public services in the UK to make this case and to argue for both stronger resistance to calls to make human rights more flexible in a risk and security-driven age and more detailed research into the differences between emerging surveillance societies in Europe.

The value of Big Data in government: The case of ‘smart cities’

Abstract: The emergence of Big Data has added a new aspect to conceptualizing the use of digital technologies in the delivery of public services and for realizing digital governance. This article explores, v...

The Diffusion, Regulation and Governance of Closed-Circuit Television in the UK

Abstract: This article explores the introduction and diffusion of Closed Circuit Television (CCTV) surveillance systems in public places across the UK. In particular, it seeks to examine the diffusion of CCTV alongside the emergence of regulation and governance structures associated with its provision. By doing so, it is argued here, that the processes of diffusion, regulation and governance are inherently intertwined, that they have evolved together over time, and that we must place CCTV within its institutional and policy setting in order to have a good understanding of the reasons for its diffusion. Initially, it appears that the CCTV policy arena is relatively unregulated. This is surprising given the nature of the technology and its potential to be used as a tool for surveillance and control. However, a closer examination of its diffusion points to a variety of regulatory mechanisms emerging from within the CCTV policy environment and evolving alongside the development of policy networks. It is argued here, that whilst it may appear that regulation has emerged from within these networks, government, despite limited legislative intervention, remains the dominant actor in the policy process through its ability to shape and influence networks.

The COVID-19-crisis and the information polity: An overview of responses and discussions in twenty-one countries from six continents

Abstract: Contributing Authors: Frank Bannister, Colin J. Bennett, Kaiping Chen, Heungsuk Choi, J. Ignacio Criado, Maria Alexandra Cunha, Mehmet Akif Demircioglu, Mila Gasco-Hernandez, Paul Henman, Douglas Kimemia, Veiko Lember, Karl Lofgren, Luis F. Luna-Reyes, Albert Meijer, Ines Mergel, David Murakami Wood, Giorgia Nesti, Erico Przeybilovicz, Aarthi Raghavan, Ola Svenonius, Rosamunde van Brakel, William Webster, Mete Yildiz

Understanding digital transformation: A review and a research agenda

Abstract: Extant literature has increased our understanding of specific aspects of digital transformation, however we lack a comprehensive portrait of its nature and implications. Through a review of 282 works, we inductively build a framework of digital transformation articulated across eight building blocks. Our framework foregrounds digital transformation as a process where digital technologies create disruptions triggering strategic responses from organizations that seek to alter their value creation paths while managing the structural changes and organizational barriers that affect the positive and negative outcomes of this process. Building on this framework, we elaborate a research agenda that proposes [1] examining the role of dynamic capabilities, and [2] accounting for ethical issues as important avenues for future strategic IS research on digital transformation.

Evidence-based Policy: A Realist Perspective

Abstract: Author Ray Pawson presents a devastating critique of the dominant approach to systematic review namely the 'meta-analytic' approach as sponsored by the Cochrane and Campbell collaborations. In its place is commended an approach that he terms 'realist synthesis'. On this vision, the real purpose of systematic review is better to understand program theory, so that policies Author Ray Pawson presents a devastating critique of the dominant approach to systematic review namely the 'meta-analytic' approach as sponsored by the Cochrane and Campbell collaborations. In its place is commended an approach that he terms 'realist synthesis'. On this vision, the real purpose of systematic review is better to understand program theory, so that policies can be properly targeted and developed to counter an ever-changing landscape of social problems. The book will be essential reading for all those who loved (or loathed) the arguments developed in Realistic Evaluation (Sage, 1997). It offers a complete blueprint for research synthesis, supported by detailed illustrations and worked examples from across the policy waterfront.

It’s Complicated: The Social Lives of Networked Teens

Abstract: aimed to attract a more diverse audience of gamers and non-gamers – and to bring video games off the screen and into the living room. While not all games are well suited for multiplayer play – ‘It’s hard to avoid getting in each other’s way and impeding rather than advancing game progress’ (p. 133) – most games are intended to be played while in the room with other people. ‘The Wii is just the latest attempt by Nintendo to bring a version of this kind of social gaming into the living room, closer to arcade parties and karaoke than to, say, bouts of online multiplayer military simulations’ (p. 142). Jones and Thiruvathukal’s book is as much a user’s manual for the potential of the Nintendo Wii as it is an academic and technical deconstruction of the console as a computing platform. Their joint approach to considering the topic works well, but it isn’t until the very end of the book that Jones’ cultural contextual approach really shines. In the final six pages of the sixth chapter (pp. 143–148), the authors consider the paratext of the Wii, as well as the diegetic and nondiegetic elements of video games – and the various layers of the platform and the games, interactions and activities it supports. ‘This social layer of a video game platform is an essential part of what the system means, because it’s the environment in which the platform gets used’ (p. 148). Much of the existing literature on Nintendo – such as Osamu Inoue’s (2010) Nintendo Magic: Winning the Videogame Wars and Jeff Ryan’s (2011) Super Mario: How Nintendo Conquered America – concentrates on the company’s success as a business. The more technical literature to date focuses on the use of the Wii Balance Board, another controller for the platform, in healthcare and therapeutic settings. This text sits comfortably in the middle, Wiimote and Nunchuk controllers in hand, making a valuable contribution to the study of the Nintendo Wii and how technology and culture work together.

Social research 2.0: virtual snowball sampling method using Facebook

Abstract: Purpose - The aim of this paper is to present a sampling method using virtual networks to study "hard-to-reach" populations. In the ambit of social research, the use of new technologies is still questioned because the selection bias is an obstacle to carry on scientific research on the Internet. In this regard, the authors' hypothesis is that the use of social networking sites (Web 2.0) can be effective for the study of "hard-to-reach" populations. The main advantages of this technique are that it can expand the geographical scope and facilitates the identification of individuals with barriers to access. Therefore, the use of virtual networks in non-probabilistic samples can increase the sample size and its representativeness. Design/methodology/approach - To test this hypothesis, a virtual method was designed using Facebook to identify Argentinean immigrant entrepreneurs in Spain (214 cases). A characteristic of this population is that some individuals are administratively invisible in national statistics because they have double nationality (non-EU and EU). The use of virtual sampling was combined with an online questionnaire as a complementary tool for Web 2.0 research in behavioural sciences. Findings - The number of cases detected by Facebook and the virtual response rate is higher than traditional snowball technique. The explanation is that people increase their level of confidence because the researcher shows his personal information (Facebook's profile) and also participates in their groups of interest (Facebook's groups). Moreover, the online questionnaires administration allows the quality of the information to be controlled and avoids duplication of cases. Originality/value - The present article is the first that uses Facebook as an instrument to study immigrants. Therefore its adoption represents a great challenge in the social research field because there are many barriers of access and search. It also proposes a novel mix of traditional methodologies updated with the use of new virtual possibilities of studying hard to reach populations, especially in areas of social research where the contributions of these methods are less developed.