Carl Marcus Wallenburg

Bio: Carl Marcus Wallenburg is an academic researcher from WHU - Otto Beisheim School of Management. The author has contributed to research in topics: Service provider & Outsourcing. The author has an hindex of 24, co-authored 45 publications receiving 2441 citations. Previous affiliations of Carl Marcus Wallenburg include Technical University of Berlin.

The influence of relational competencies on supply chain resilience: a relational view

Abstract: Purpose – The purpose of this research is to explore the resilience domain, which is important in the field of supply chain management; it investigates the effects relational competencies have for resilience and the effect resilience, in turn, has on a supply chain ' s customer value. Design/methodology/approach – The research is empirical in nature and employs a confirmatory approach that builds on the relational view as a primary theoretical foundation. It utilizes survey data collected from manufacturing firms from three countries, which is analyzed using structural equation modeling. Findings – It is found that communicative and cooperative relationships have a positive effect on resilience, while integration does not have a significant effect. It is also found that improved resilience, obtained by investing in agility and robustness, enhances a supply chain ' s customer value. Practical implications – Some findings contrast the expectations derived from theory. Particularly, practitioners can learn t...

Dealing with supply chain risks

Abstract: Purpose – The effects of supply chain risk management (SCRM) on the performance of a supply chain remain unexplored. It is assumed that SCRM helps supply chains to cope with vulnerabilities both proactively by supporting robustness and reactively by supporting agility. Both dimensions are assumed to have an influence on the supply chain's customer value and on business performance. The aim of this research is to provide clarity by empirically testing these hypotheses and scrutinizing the findings by the means of case studies.Design/methodology/approach – The research is empirical. Survey data were collected from 270 manufacturing companies for hypotheses testing via structural equation modeling. Additionally, qualitative data were collected to explore the nature of non‐hypothesized findings.Findings – It is found that SCRM is important for agility and robustness of a company. Both agility and robustness show to be important in improving performance. While agility has a strong positive effect only on the s...

Innovation in logistics outsourcing relationships: proactive improvement by logistics service providers as a driver of customer loyalty

Abstract: Flint, Larsson, Gammelgaard and Mentzer (2005) and Wagner (2008) emphasize that innovativeness may help logistics service providers (LSPs) differentiate themselves from their competitors. Within the domain of innovation, relationship-specific proactive improvement by LSPs may play a vital role because in logistics outsourcing relationships, the problem of ex post adaptation exists (Rindfleisch and Heide 1997). So far, however, it remains unclear to what extent LSPs may utilize their proactive improvement to create customer loyalty and whether a focus on either cost or performance improvements is preferable. The present study analyzes 298 logistics outsourcing relationships using a survey method and structural equation modeling to assess the effect that proactive cost improvement and proactive performance improvement have on customer loyalty. Additionally, the moderating effects of “service complexity” and “length of contracting period” on the base effects are analyzed. The results reveal that proactive cost improvement and proactive performance improvement are both strong drivers of all core dimensions of loyalty (retention, extension, and referrals). However, this finding is a composition of two different patterns. Cost improvement, and thus efficiency is the main driver of customer loyalty when the outsourced services are simple and the contracting period relatively short. A clear shift of importance is observable when services increase in complexity and the contracting period lengthens. In such settings, customer loyalty is primarily driven by proactive performance improvement and thus, effectiveness, while cost improvement plays a subordinate role.

Innovation management of logistics service providers

Abstract: Purpose – The purpose of this paper is to provide a sound basis to facilitate further research on innovation management at logistics service providers (LSPs).Design/methodology/approach – Content analysis of extant literature was undertaken and supplemented by conceptual deliberations.Findings – Future LSP‐specific innovation research should be undertaken. While comparatively much knowledge on innovation management by LSPs does already exist, it is hardly integrated. More comprehensive studies of LSPs' innovation processes and systems are required.Research limitations/implications – The review is limited to articles written in English and published in academic journals from 1999 to mid‐2009. This research should be supplemented by empirical research, in particular case studies.Practical implications – LSPs can compare their own innovation management concepts to the body of scientific knowledge presented here. As long as research does not take their specific context into account, LSPs are required to adapt...

The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields (Chinese Translation)

Abstract: What makes organizations so similar? We contend that the engine of rationalization and bureaucratization has moved from the competitive marketplace to the state and the professions. Once a set of organizations emerges as a field, a paradox arises: rational actors make their organizations increasingly similar as they try to change them. We describe three isomorphic processes-coercive, mimetic, and normative—leading to this outcome. We then specify hypotheses about the impact of resource centralization and dependency, goal ambiguity and technical uncertainty, and professionalization and structuration on isomorphic change. Finally, we suggest implications for theories of organizations and social change.

The Social Psychology of Groups

Abstract: The Social Psychology of Groups. J. W Thibaut & H. H. Kelley. New York: alley, 1959. The team of Thibaut and Kelley goes back to 1946 when, after serving in different units of the armed services psychology program, the authors joined the Research Center for Group Dynamics, first at M.LT and then at the University of Michigan. Their continued association eventuated in appointments as fellows at the Center for Advanced Study in the Behavioral Sciences, 19561957. It is during these years that their collaboration resulted in the publication of The Social Psychology of Groups. The book was designed to "bring order and coherence to present-day research in interpersonal relations and group functioning." To accomplish this aim, the authors introduced, defined, and illustrated basic concepts in an effort to explain the simplest of social phenomena, the two-person relationship. These basic principles and concepts were then employed to illuminate larger problems and more complex social relationships and to examine the significance of such concepts as roles, norm, power, group cohesiveness, and status. The lasting legacy of this book is derived from the fact that the concepts and principles discussed therein serve as a foundation for one of the dominant conceptual frameworks in the field of family studies today-the social exchange framework. Specifically, much of our contemporary thinking about the process of interpersonal attraction and about how individuals evaluate their close relationships has been influenced by the theory and concepts introduced in The Social Psychology of Groups. Today, as a result of Thibaut and Kelley, we think of interpersonal attraction as resulting from the unique valence of driving and restraining forces, rewards and costs, subjectively thought to be available from a specific relationship and its competing alternatives. We understand, as well, that relationships are evaluated through complex and subjectively based comparative processes. As a result, when we think about assessing the degree to which individuals are satisfied with their relationships, we take into consideration the fact that individuals differ in terms of the importance they attribute to different aspects of a relationship (e.g., financial security, sexual fulfillment, companionship). We also take into consideration the fact that individuals differ in terms of the levels of rewards and costs that they believe are realistically obtainable and deserved from a relationship. In addition, as a result of Thibaut and Kelley's theoretical focus on the concept of dependence and the interrelationship between attraction and dependence, there has evolved within the field of family studies a deeper appreciation for the complexities and variability found within relationships. Individuals are dependent on their relationships, according to Thibaut and Kelley, when the outcomes derived from the existing relationship exceed those perceived to be available in competing alternatives. Individuals who are highly dependent on their relationships are less likely to act to end their relationships. This dependence and the stability it engenders may or may not be voluntary, depending on the degree to which individuals are attracted to and satisfied with their relationships. When individuals are both attracted to and dependent on their relationships, they can be thought of as voluntarily participating in their relationship. That is, they are likely to commit themselves to the partner and relationship and actively work for its continuance. Thibaut and Kelley termed those relationships characterized by low levels of satisfaction and high levels of dependence "nonvoluntary relationships. …

Blockchain technology and its relationships to sustainable supply chain management

Abstract: Globalisation of supply chains makes their management and control more difficult. Blockchain technology, as a distributed digital ledger technology which ensures transparency, traceability, and sec...

A natural resource-based view of the firm

Abstract: Historically, management theory has ignored the constraints imposed by the biophysical (natural) environment. Building upon resource-based theory, this article attempts to fill this void by proposing a natural-resource-based view of the firm—a theory of competitive advantage based upon the firm's relationship to the natural environment. It is composed of three interconnected strategies: pollution prevention, product stewardship, and sustainable development. Propositions are advanced for each of these strategies regarding key resource requirements and their contributions to sustained competitive advantage.