Carmen Santoro

Bio: Carmen Santoro is an academic researcher from Istituto di Scienza e Tecnologie dell'Informazione. The author has contributed to research in topics: User interface & User interface design. The author has an hindex of 26, co-authored 128 publications receiving 3163 citations. Previous affiliations of Carmen Santoro include National Research Council.

CTTE: support for developing and analyzing task models for interactive system design

Abstract: While task modeling and task-based design are entering into current practice in the design of interactive software applications, there is still a lack of tools supporting the development and analysis of task models. Such tools should provide developers with ways to represent tasks, including their attributes and objects and their temporal and semantic relationships, to easily create, analyze, and modify such representations and to simulate their dynamic behavior. In this paper, we present a tool, CTTE, that provides thorough support for developing and analyzing task models of cooperative applications, which can then be used to improve the design and evaluation of interactive software applications. We discuss how we have designed this environment and report on trials of its use.

Design and development of multidevice user interfaces through multiple logical descriptions

Abstract: The increasing availability of new types of interaction platforms raises a number of issues for designers and developers. There is a need for new methods and tools to support development of nomadic applications, which can be accessed through a variety of devices. We present a solution, based on the use of three levels of abstractions, that allows designers to focus on the relevant logical aspects and avoid dealing with a plethora of low-level details. We have defined a number of transformations able to obtain user interfaces from such abstractions, taking into account the available platforms and their interaction modalities while preserving usability. The transformations are supported by an authoring tool, TERESA, which provides designers and developers with various levels of automatic support and several possibilities for tailoring such transformations to their needs.

MARIA: A universal, declarative, multiple abstraction-level language for service-oriented applications in ubiquitous environments

Abstract: One important evolution in software applications is the spread of service-oriented architectures in ubiquitous environments. Such environments are characterized by a wide set of interactive devices, with interactive applications that exploit a number of functionalities developed beforehand and encapsulated in Web services. In this article, we discuss how a novel model-based UIDL can provide useful support both at design and runtime for these types of applications. Web service annotations can also be exploited for providing hints for user interface development at design time. At runtime the language is exploited to support dynamic generation of user interfaces adapted to the different devices at hand during the user interface migration process, which is particularly important in ubiquitous environments.

One Model, Many Interfaces

Abstract: The wide variety of devices currently available, which is bound to increase in the coming years, poses a number of issues for the design cycle of interactive software applications. Model-based approaches can provide useful support in addressing this new challenge. In this paper we present and discuss a model-based method for the design of nomadic applications showing how the use of models can support their design. The aim is to enable each interaction device to support the appropriate tasks users expect to perform and designers to develop the various device-specific application modules in a consistent manner.

Tool support for designing nomadic applications

Abstract: Model-based approaches can be useful when designing nomadic applications, which can be accessed through multiple interaction platforms. Various models and levels of abstraction can be considered in such approaches. The lack of automatic tool support has been the main limitation to their use. We present a tool, TERESA, supporting top-down transformations from task models to abstract user interfaces and then to user interfaces for different types of interaction platforms (such as mobile phones or desktop systems). It allows designers to keep a unitary view of the design of a given nomadic application. Moreover, the tool provides support for obtaining effective interfaces for each type of platform available, taking into account the consequent differences in terms of tasks and their performance

Of Theory and Practice

Abstract: Much has been written about theory and practice in the law, and the tension between practitioners and theorists. Judges do not cite theoretical articles often; they rarely "apply" theories to particular cases. These arguments are not revisited. Instead the Essay explores the working and interaction of theory and practice, practitioners and theorists. The Essay starts with a story about solving a legal issue using our intellectual tools - theory, practice, and their progenies: experience and "gut." Next the Essay elaborates on the nature of theory, practice, experience and "gut." The third part of the Essay discusses theories that are helpful to practitioners and those that are less helpful. The Essay concludes that practitioners theorize, and theorists practice. They use these intellectual tools differently because the goals and orientations of theorists and practitioners, and the constraints under which they act, differ. Theory, practice, experience and "gut" help us think, remember, decide and create. They complement each other like the two sides of the same coin: distinct but inseparable.

Universal access in the information society

Abstract: ▶ Addresses the accessibility, usability, and, ultimately, acceptability of Information Society Technologies by anyone, anywhere, at anytime, and through any media and device. ▶ Focuses on theoretical, methodological, and empirical research, of both technological and non-technological nature. ▶ Features papers that report on theories, methods, tools, empirical results, reviews, case studies, and best-practice examples.

Safeware: System Safety and Computers

Abstract: Will Tracz, our esteemed editor and Used-Program salesman, has written an entertaining, non-technical book dealing with the practice (and lack of) of software reuse. Its a collection of essays, mostly rehashed (reused?) and updated from various columns and papers published over the years.. Its a short (a bit over 200 pages) easy reading and enjoyable book (I read most of it in one sitting). Some of the essays discuss what was printed in the past and a discussion of the current status of the points.