Caroline Marsh

Bio: Caroline Marsh is an academic researcher. The author has contributed to research in topics: Criminal justice & Prison. The author has an hindex of 4, co-authored 6 publications receiving 42 citations.

Could Personalisation Reduce Re-offending? Reflections on Potential Lessons from British Social Care Reform for the British Criminal Justice System

Abstract: Rising prison numbers and high rates of re-offending illustrate the need for criminal justice reform. In the social care sector, the ‘personalisation revolution’ has resulted in the near eradication of long-term, institutional care for the majority of people with disabilities and many frail older people, increasing satisfaction. This paper examines what this has entailed and considers the case for introducing personalisation in the criminal justice system. It concludes that criminal justice reformers can learn from the social care experience and suggests how personalisation might fit within the current criminal justice reform agenda. However, introducing personalisation will pose significant challenges, perhaps the biggest being the need to change criminal justice culture.

Operationalising desistance through personalisation

Abstract: This article reports on the early stages of a project to develop a model of offender rehabilitation that operationalises the concept of desistance. The concept of desistance is influential but operationalising it remains a challenge. The aim of this article is to assess whether personalisation of offender rehabilitation has potential as a mechanism for operationalising the concept of desistance. We identify learning from the design and implementation of personalisation in social care, but challenges include the roll out of personal budgets, developing a local market to support consumer choice and the limited evidence base on the effectiveness of personalisation. We specify a project to pilot personalisation in the English probation sector that tests concepts relating both to the design and commissioning of personalised services, including community capacity building to support the supply of personalised services at the local or even micro level. A project evaluation design is also outlined.

Co-creation of Public Service Innovation - Something Old, Something New, Something Borrowed, Something Tech

Abstract: This paper draws together ideas about co-creation, social innovation, social investment and individual and collective values that underpin the CoSIE project (https://cosie.turkuamk.fi/) and shows the relationship between these concepts and how they can support innovation in public services.

‘Personalisation’ Is social innovation possible under Transforming Rehabilitation?

Abstract: © The Author(s) 2016.When the Coalition government’s ‘rehabilitation revolution’ was first articulated, innovation was an important theme, encompassing innovation by frontline staff, by organisations working within a mixed economy and even social entrepreneurs. Under Transforming Rehabilitation, innovation remained a stated aim of criminal justice reform, but the scope of innovation envisaged seemed to narrow. This paper describes the early stages of a socially innovative project to develop and implement a personalised approach to offender rehabilitation in the context of Transforming Rehabilitation. It draws on the concept of ‘desistance’. This in turn leads to consideration of community capacity-building and market development that draws on experience from the social care sector. A number of early challenges and plans to overcome them are discussed. Challenges include the inherent uncertainty of the innovation process; the importance of collaborating with a wide range of stakeholders, including service users and local community organisations; innovating during a period of organisational change and wider public sector cuts; and the public presentation of personalised working with offenders. Plans to address these challenges include moving gradually from small-scale prototyping to larger pilots and close collaboration between service providers and evaluators.

Piloting different approaches to personalised offender management in the English criminal justice system

Abstract: Various approaches to personalisation are well-established in the UK social care sector and are now starting to ‘travel’ to other sectors. In this paper we report findings from an evaluation of a p...

Handbook Of Practical Program Evaluation

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Activating Citizens to Participate in Collective Co-Production of Public Services

Abstract: User and community co-production of public services first became topical in the late 1970s, both in private and public sectors. Recent interest has been triggered by recognition that the outcomes for which public agencies strive rely on multiple stakeholders, particularly service users and the communities in which they live. Extra salience has been given to the potential of co-production due to fiscal pressures facing governments since 2008. However, there has been little quantitative empirical research on citizen co-production behaviours. The authors therefore undertook a large-sample survey in five European countries to fill this gap. This article examines an especially significant finding from this research – the major gulf between current levels of collective co-production and individual co-production. It explores the drivers of these large differences and examines what the social policy implications would be if, given the potential benefits, the government wishes to encourage greater collective co-production.

New Risks, New Welfare: The Transformation of the European Welfare State

Abstract: New Risks, New Welfare: The Transformation of the European Welfare State. Edited by Peter Taylor-Gooby. New York: Oxford University Press, 2004. 264p. 35.00 paper.The comparative welfare state literature has taken some important turns in the past decades, moving first from a focus on the causes of its growth to studies of retrenchment. Lately, scholarship has become more preoccupied with welfare state adaptation to the new risk and needs structure. This book falls squarely in the latter camp and includes European scholars, such as Bruno Palier, Guiliano Bonoli, and Peter Taylor-Gooby, who have been exploring this theme for some years now.

Introduction to Evaluation

Abstract: This chapter provides a general overview of training evaluation and its usefulness in corporate training programs. By understanding the underlying purpose of training evaluation, a methodology can be established upon which to build when applying the Training Evaluation Process and its components to meet business needs.