Author
Cemal Zehir
Other affiliations: Gebze Institute of Technology, Düzce University, Marmara University
Bio: Cemal Zehir is an academic researcher from Yıldız Technical University. The author has contributed to research in topics: Organizational performance & Organizational commitment. The author has an hindex of 26, co-authored 92 publications receiving 2497 citations. Previous affiliations of Cemal Zehir include Gebze Institute of Technology & Düzce University.
Papers published on a yearly basis
Papers
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TL;DR: In this article, the authors investigated the relationship between TQM practices and multiple performance measures and examined the mediating effects of employee performance and innovation performance on the relation between total quality management (TQM) practices and firm performance.
516 citations
TL;DR: In this paper, the effects of brand experiences to build long-lasting brand and customer relationship with brand trust, satisfaction, and loyalty were investigated with a field study conducted with actual consumers.
406 citations
TL;DR: In this article, the authors explored the relationship among brand communication and service quality in a relational context with an emphasis on understanding of the linking role of brand trust and loyalty, and found that perceptions of brand communications and service/product quality can be viewed a antecedents to brand trust, in turn affects brand loyalty.
184 citations
TL;DR: In this article, the authors investigated whether TQM activities affect quality and/or innovative performance and also defined the effective components on these performance types, and then statistically significant and positive relationship among TQm activities, quality and innovation performance was found.
152 citations
TL;DR: In this article, a survey of 991 middle and senior managers of 331 middle and large scale firms operating in manufacturing industry in Turkey, in 2014, was conducted to investigate the mediating role of innovation performance and differentiation strategy on the relationship between entrepreneurial orientation and firm performance.
123 citations
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Posted Content•
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TL;DR: Deming's theory of management based on the 14 Points for Management is described in Out of the Crisis, originally published in 1982 as mentioned in this paper, where he explains the principles of management transformation and how to apply them.
Abstract: According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.
9,241 citations
01 Jan 2008
TL;DR: In this article, the authors argue that rational actors make their organizations increasingly similar as they try to change them, and describe three isomorphic processes-coercive, mimetic, and normative.
Abstract: What makes organizations so similar? We contend that the engine of rationalization and bureaucratization has moved from the competitive marketplace to the state and the professions. Once a set of organizations emerges as a field, a paradox arises: rational actors make their organizations increasingly similar as they try to change them. We describe three isomorphic processes-coercive, mimetic, and normative—leading to this outcome. We then specify hypotheses about the impact of resource centralization and dependency, goal ambiguity and technical uncertainty, and professionalization and structuration on isomorphic change. Finally, we suggest implications for theories of organizations and social change.
2,134 citations
Book•
01 Jan 2007
TL;DR: In this article, Kressel offers an expert personalized answer to all these questions, explaining how the technology works, why it matters, how it is financed, and what the key lessons are for public policy.
Abstract: Everybody knows that digital technology has revolutionized our economy and our lifestyles. But how many of us really understand the drivers behind the technology – the significance of going digital; the miniaturization of electronic devices; the role of venture capital in financing the revolution; the importance of research and development? How many of us understand what it takes to make money from innovative technologies? Should we worry about manufacturing going offshore? What is the role of India and China in the digital economy? Drawing on a lifetime’s experience in the industry, as an engineer, a senior manager, and as a partner in a global venture capital firm, Henry Kressel offers an expert personalized answer to all these questions. He explains how the technology works, why it matters, how it is financed, and what the key lessons are for public policy.
1,552 citations
Journal Article•
1,324 citations