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Christian Kowalkowski
Researcher at Linköping University
Publications - 127
Citations - 7186
Christian Kowalkowski is an academic researcher from Linköping University. The author has contributed to research in topics: Service (business) & Service innovation. The author has an hindex of 38, co-authored 121 publications receiving 5627 citations. Previous affiliations of Christian Kowalkowski include Hanken School of Economics.
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Enabling service innovation: A dynamic capabilities approach
TL;DR: In this article, the authors identify key microfoundations forming the basis of successful realignment of a firm's dynamic capabilities so as to achieve a better fit with service innovation activities.
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Service innovation in product-centric firms : a multidimensional business model perspective
TL;DR: In this paper, the authors investigate the nature and characteristics of business model elements required for successful service innovation and examine which unique resources and Capabilities and which Capabilities are needed for service innovation.
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The evolution of service innovation research: a critical review and synthesis
TL;DR: The number of service innovation articles has increased dramatically in the past 25 years as mentioned in this paper, by reviewing 128 articles published between 1986 and 2010, primarily in leading marketing and innovation journals, focusing on service innovation.
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Development of industrial service offerings: a process framework
TL;DR: In this article, the authors propose a service development process that is adapted to manufacturing companies and discuss its implications for companies with a traditional focus on product development and product sales, and highlight the importance of considering both NSD and new product development together.
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Servitization and deservitization: Overview, concepts, and definitions
Christian Kowalkowski,Christian Kowalkowski,Heiko Gebauer,Heiko Gebauer,Bart Kamp,Bart Kamp,Glenn Parry +6 more
TL;DR: Challenges related to service growth strategies, as well as strategies involving deservitization or a retreat from service offers are examined, showing that these strategies have been pursued for more than fifty years and that future research must elucidate “softer” issues such as leadership and business logic.