C
Colin Potts
Publications - 1
Citations - 7238
Colin Potts is an academic researcher. The author has an hindex of 1, co-authored 1 publications receiving 7238 citations.
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Design of Everyday Things
TL;DR: In this article, the authors reveal how smart design is the new competitive frontier, and why some products satisfy customers while others only frustrate them, and how to choose the ones that satisfy customers.