Scholars in various disciplines have considered the causes, nature, and effects of trust. Prior approaches to studying trust are considered, including characteristics of the trustor, the trustee, and the role of risk. A definition of trust and a model of its antecedents and outcomes are presented, which integrate research from multiple disciplines and differentiate trust from similar constructs. Several research propositions based on the model are presented.

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An Integrative Model Of Organizational Trust

Boken presenterer en helhetlig strategi for hvordan myndigheter, helsepersonell, industri og forbrukere kan redusere medisinske feil.

/pdf/to-err-is-human-building-a-safer-health-system-1nfl34wxl6.pdf

To Err Is Human Building a Safer Health System

Basics of qualitative research: Grounded theory procedures and techniques

Our task is to adopt a multidisciplinary view
of trust within and between firms, in an effort to
synthesize and give insight into a fundamental
construct of organizational science. We seek to
identify the shared understandings of trust
across disciplines, while recognizing that the
divergent meanings scholars bring to the study
of trust also can add value.

Not So Different After All: A Cross-Discipline View Of Trust

A separate and distinct interaction with both the actual e-vendor and with its IT Web site interface is at the heart of online shopping Previous research has established, accordingly, that online purchase intentions are the product of both consumer assessments of the IT itself-specifically its perceived usefulness and ease-of-use (TAM)-and trust in the e-vendor But these perspectives have been examined independently by IS researchers Integrating these two perspectives and examining the factors that build online trust in an environment that lacks the typical human interaction that often leads to trust in other circumstances advances our understanding of these constructs and their linkages to behavior

Our research on experienced repeat online shoppers shows that consumer trust is as important to online commerce as the widely accepted TAM use-antecedents, perceived usefulness and perceived ease of use Together these variable sets explain a considerable proportion of variance in intended behavior The study also provides evidence that online trust is built through (1) a belief that the vendor has nothing to gain by cheating, (2) a belief that there are safety mechanisms built into the Web site, and (3) by having a typical interface, (4) one that is, moreover, easy to use

Trust and TAM in online shopping: an integrated model

Two forms of unwritten contracts derive from relations between organizations and their members. Psychological contracts are individual beliefs in a reciprocal obligation between the individual and the organization. Implied contracts are mutual obligations characterizing interactions existing at the level of the relationship (e.g., dyadic, interunit). Employee/employer relations and changing conditions of employment give rise to issues not addressed in conventional transaction-oriented models of motivation and individual responses. The development, maintenance, and violation of psychological and implied contracts are described along with their organizational implications.

Psychological and implied contracts in organizations.

Introduction Contracting A Modern Dilemma Contract Making The Contract Makers Contemporary Contracts Violating the Contract Changing the Contract Business Strategy and Contracts Trends in the New Social Contract

/pdf/psychological-contracts-in-organizations-understanding-161xp7k4jy.pdf

Psychological contracts in organizations : understanding written and unwritten agreements

The occurrence and impact of psychological contract violations were studied among graduate management alumni (N = 128) who were surveyed twice, once at graduation (immediately following recruitment) and then two years later. Psychological contracts, reciprocal obligations in employment developed during and after recruitment, were reported by a majority of respondents (54.8 per cent) as having been violated by their employers. The impact of violations are examined using both quantitative and qualitative data. Occurrence of violations correlated positively with turnover and negatively with trust, satisfaction and intentions to remain.

https://onlinelibrary.wiley.com/doi/pdf/10.1002/job.4030150306

Violating the psychological contract: Not the exception but the norm

Whither Trust? - Tom R Tyler and Roderick M Kramer Trust in Organizations - W E Douglas Creed and Raymond E Miles A Conceptual Framework Linking Organizational Forms, Managerial Philosophies and the Opportunity Costs of Controls Trust and Technology - David Kipnis Trust-Based Forms of Governance - Walter W Powell Trust and Third-Party Gossip - Ronald S Burt and Marc Knez Collaboration Structure and Information Dilemmas in Biotechnology - Lynne G Zucker et al Interpersonal and Organizational Boundaries as Trust Production Developing and Maintaining Trust in Work Relationships - Roy J Lewicki and Barbara B Bunker Micro OB and the Network Organization - Blair H Sheppard and Marla Tuchinsky Swift Trust in Temporary Groups - Debra Meyerson, Roderick M Kramer and Karl Weick The Road to Hell - Sim B Sitkin and Darryl Stickel The Dynamics of Distrust in an Era of Quality Divergent Realities and Convergent Disappointments in the Hierarchical Relation - Roderick M Kramer Trust and the Intuitive Auditor at Work Beyond Distrust - Robert J Bies and Tom Tripp Getting Even and the Need for Revenge Organizational Responses to Crisis - Aneil K Mishra The Centrality of Trust Trust and Crisis - Eugene J Webb The Organizational Trust Inventory (OTI) - L L Cummings and Philip Bromiley Development and Validation Trust in Organizational Authorities - Tom R Tyler and Peter Degoey The Influence of Motive Attributions on Willingness to Accept Decisions Collective Trust and Collective Action - Roderick M Kramer, Marilynn B Brewer and Benjamin J Hanna The Decision to Trust as a Social Decision Understanding the Interaction between Procedural and Distributive Justice - Joel Brockner and Phyllis Siegel The Role of Trust

Denise M. Rousseau

Papers

Not So Different After All: A Cross-Discipline View Of Trust

Psychological and implied contracts in organizations.

Psychological contracts in organizations : understanding written and unwritten agreements

Violating the psychological contract: Not the exception but the norm

Trust in Organizations: Frontiers of Theory and Research.