Elisabeth Happ

Bio: Elisabeth Happ is an academic researcher. The author has contributed to research in topics: Risk management. The author has an hindex of 1, co-authored 1 publications receiving 1 citations.

How the Covid-19 Pandemic Influenced the Approach to Risk Management in Cycling Events

Abstract: The COVID-19 pandemic has taught us to live in social isolation and has brought an important element of social life, the events industry, to a complete standstill. In resurrecting the events industry, the most urgent focus is on managing the risk of any crowd-control measures with a view to reducing to zero the danger of the virus spreading. This research focuses on the main issue of the impact of the coronavirus disease 2019 (COVID-19) on the organization of sports events (SEs), and in particular, cycling competitions. This study, therefore, aims to provide deeper insights into (a) the measures introduced to face the health emergency situation in cycling events, (b) the comparison of these measures with previous experiences in similar SE contexts, and (c) the possible evolution of organizational models for cycling events in the post-pandemic era. Fifteen semi-structured interviews with cycling athletes, managers, and officials constitute the methodological basis for this study. The results show that countermeasures have been taken that are effective in dealing with pandemic characteristics and are likely to be applied in the future, while others will be phased out or used again only when necessary. This study enhances scientific knowledge by analyzing a renewed approach to risk management for SEs, with a specific focus on pandemics and medical risks. Finally, the study shows that cycling events need to adapt the specifics of such a new approach to the standards projected on future scenarios for which the COVID-19 pandemic has paved the way.

How Much Are Fans Willing to Pay to Help “Their” Soccer Clubs to Overcome a Crisis? An Analysis of Central European Fans during the COVID-19 Pandemic

Abstract: Through restrictions and people’s behavioral changes with regard to public events, the COVID-19 pandemic has had a massive financial impact on professional team sports clubs. Particularly, many smaller clubs that are more dependent on match-day revenues were facing an existential struggle. In this study, we examined the willingness of fans to contribute financially to help their favorite teams to overcome financial difficulties caused by this unforeseen operational risk. Moreover, we investigated the significance of the level of team identification among fans as an antecedent for willingness to pay. Analyzing the data from an online survey with 178 respondents, we found that fans would be willing to participate in fundraising campaigns to support their favorite teams. Among the fans of small clubs, the level of identification drives the willingness to support. On the one hand, the findings are encouraging for clubs as they underscore the potential role fans could play in overcoming the current crisis while showing that including fans in future risk management strategies is a promising approach. On the other hand, for this to be successful, clubs need to unravel and invest in measures for nurturing the fans’ identification with the team.

Measuring spectators' perception toward peripheral stadium quality services after COVID-19: impact on their emotions and attendance intentions

Abstract: PurposeThe perception of sport consumers on peripheral stadium-quality services (PSQS) has evolved after compulsory precautionary measures were imposed on gatherings to alleviate the spread of coronavirus. This study attempts to reassess five principal dimensions of PSQS? Stadium parking, stadium cleanliness, fan control, food services and perceived crowding? through reflecting on the COVID-19 control and prevention measures established during this pandemic. Furthermore, it aims to measure the impact of the multi-dimensional PSQS on spectators' emotions and future attendance intentions.Design/methodology/approachThe purposive sampling technique was used to collect data from spectators watching the live matches of cricket at the stadium. A total of 680 responses were collected from spectators and uploaded to the measurement model. The covariance-based structural equation modeling technique was used subsequently for analysis purposes.FindingsThe study found a positive impact of the stadium cleanliness and fan control services on spectators' happiness and excitement emotions; and a negative impact of stadium parking, stadium cleanliness, fan control and perceived crowding on their anger, anxiety and dejection emotions. The happiness and excitement emotions of the spectators induced them to visit again at the stadium. Of all the peripheral quality services, the study found only stadium cleanliness service indirectly effect spectators' revisit intentions through excitement emotion as a mediator.Research limitations/implicationsThe incorporation of the safety procedures through PSQS can reduce spectators' negative emotions especially when they face psychological fear of the pandemic. These services work as a stimulus for spectators that directly affect their organism (emotions) and indirectly affect their response (attendance intentions).Originality/valueThis study contributed to sports research by novelty evaluating sport consumers' perception of the PSQS after incorporating COVID-19 preventive measures. It empirically examines the effect PSQS on spectators' emotions and re-visits intentions.

Sport Event Tourism in Bucharest. UEFA EURO 2020 Case Study

Abstract: Mega sport events were among the very few types of events still attracting tourists during the 2020 COVID-19 pandemic and represented an exceptionally attractive tourism opportunity for Bucharest through the matches scheduled for the UEFA 2020 championship. Motivated by the novelty of the event which was organized for the first time in the Romanian capital city and motivated by the exceptionally restrictive context imposed by the sanitary crisis, the aim of this study was to analyze domestic tourist participation in and satisfaction with this event. An extended survey focusing on the autochthonous participants was applied to gather data and then further computed using SPSS software through crosstabulations and associated statistical analysis adapted for nominal and ordinal variables. The main results emphasize a large participation of Romanian football supporters who came specifically for the event. Most of them expressed dissatisfaction with souvenir, food and drink products sold within the stadium area but were satisfied with the COVID-19 measures and their costs. Supporters coming from rural areas opted for VFR accommodations while retirees and elderly supporters preferred hotels. Occupation and age were the main variables determining accommodation preferences as well as satisfaction with souvenir prices. These options may be valuable input for future adapted marketing strategies for sport event tourism in Romania. Lacking important urban tourist attractions and competing with other mature European urban destinations, mega sport events may represent an opportunity for autochthonous large cities to increase tourist attractiveness and maintain leisure travel even during periods of travel restrictions.

Editorial: Special Issue “Risk in Sports and Challenges for Sports Organizations”

Abstract: Most people will agree that skiing down the Streif—one of the world’s most dangerous alpine downhill ski slopes—at nearly 90 miles per hour is quite a risky business [...]