Erika Marsillac

Bio: Erika Marsillac is an academic researcher from Old Dominion University. The author has contributed to research in topics: Supply chain & Supply chain management. The author has an hindex of 13, co-authored 26 publications receiving 432 citations. Previous affiliations of Erika Marsillac include Rochester Institute of Technology & University of Toledo.

External knowledge acquisition and innovation: the role of supply chain network-oriented flexibility and organisational awareness

Abstract: In today’s dynamic business environment, building flexibility into product innovation has become increasingly important. Applying an absorptive capacity lens, this paper develops and empirically tests an integrative model linking external knowledge acquisition (EKA) with supply chain and product innovation flexibilities, and examines the moderating effect of organisational awareness (OA) (a form of individual knowledge base) on these constructs. It is one of a select few papers that explores the effect of both internal capability and external knowledge on innovation flexibility, and discusses both supply chain and human resource development implications. Results indicate that supply chain network flexibility and information spanning flexibility play a mediating role between EKA and product innovation flexibility (PIF), illustrating the importance of flexible supply chain networks and information distribution structures in facilitating the transformation of external knowledge into innovation. The study pro...

Port service chains and port performance evaluation

Abstract: This paper provides a novel and unique methodology for evaluating the effectiveness performance of a port’s individual services by utilizing the concept of a port service chain – a service network utilized by a port’s service providers in the provision of the port’s services that accounts for the quality-of-service relationships among the services. If such relationships are ignored, the resource allocations by the port’s service providers to improve the quality of their port services will either over- or underestimate the amount of resources needed. A cooperative port service chain will always (under certain conditions) be more effective than a non-cooperative port service chain.

Environmental impacts on reverse logistics and green supply chains: similarities and integration

Abstract: Environmental and economic issues have significant impacts on reverse logistics and are thought to form one of the developmental cornerstones of green supply chains. Global competition requires firms to minimise their use of extraneous resources and develop sustainable supply chain practices. Recent, although limited, research has begun to identify that these sustainable supply chain practices, which include the reverse logistics factors, lead to more integrated supply chains, which ultimately can lead to improved economic performance. Therefore, value may be expected in determining (1) if any overlaps or intersections between the green supply chains and reverse logistics exist and (2) if so, if they can be integrated to provide a more comprehensive, sustainable system. This conceptual paper will explore the potential relationships between the green supply chains and the reverse logistics, specifically focusing on shared commonalities. A conceptual model, describing these relationships, will be presented for future empirical research.

Global supply chain adaptations to improve financial performance: Supply base establishment and logistics integration

Abstract: Purpose – The purpose of this paper is to understand and describe the conditions that compel and underscore global supply chain (SC) adaptations.Design/methodology/approach – Insights from contingency theory, Porter's economic cluster theory and international factory mapping are used to analyze the SC adaptations that follow when an automotive firm moves from a domestic to a global SC.Findings – An automotive global SC adaptation includes market entry considerations, the establishment of a three‐stage flexible time‐ and production‐based supplier network plan, and the integration of logistics partners.Research limitations/implications – SC adaptations are an important consideration for any manufacturing expansion effort, especially international ones. Varying production levels impact supplier relationships and decisions and may result in varied supplier perspectives. Government regulations influence entry and routine decisions, while logistics issues and costs play an integral role in supplier perceptions ...

The knowledge-creating company : how Japanese companies create the dynamics of innovation

Abstract: How has Japan become a major economic power, a world leader in the automotive and electronics industries? What is the secret of their success? The consensus has been that, though the Japanese are not particularly innovative, they are exceptionally skilful at imitation, at improving products that already exist. But now two leading Japanese business experts, Ikujiro Nonaka and Hiro Takeuchi, turn this conventional wisdom on its head: Japanese firms are successful, they contend, precisely because they are innovative, because they create new knowledge and use it to produce successful products and technologies. Examining case studies drawn from such firms as Honda, Canon, Matsushita, NEC, 3M, GE, and the U.S. Marines, this book reveals how Japanese companies translate tacit to explicit knowledge and use it to produce new processes, products, and services.

Fundamentals of Queueing Theory

Abstract: Praise for the Third Edition: "This is one of the best books available. Its excellent organizational structure allows quick reference to specific models and its clear presentation . . . solidifies the understanding of the concepts being presented."IIE Transactions on Operations EngineeringThoroughly revised and expanded to reflect the latest developments in the field, Fundamentals of Queueing Theory, Fourth Edition continues to present the basic statistical principles that are necessary to analyze the probabilistic nature of queues. Rather than presenting a narrow focus on the subject, this update illustrates the wide-reaching, fundamental concepts in queueing theory and its applications to diverse areas such as computer science, engineering, business, and operations research.This update takes a numerical approach to understanding and making probable estimations relating to queues, with a comprehensive outline of simple and more advanced queueing models. Newly featured topics of the Fourth Edition include:Retrial queuesApproximations for queueing networksNumerical inversion of transformsDetermining the appropriate number of servers to balance quality and cost of serviceEach chapter provides a self-contained presentation of key concepts and formulae, allowing readers to work with each section independently, while a summary table at the end of the book outlines the types of queues that have been discussed and their results. In addition, two new appendices have been added, discussing transforms and generating functions as well as the fundamentals of differential and difference equations. New examples are now included along with problems that incorporate QtsPlus software, which is freely available via the book's related Web site.With its accessible style and wealth of real-world examples, Fundamentals of Queueing Theory, Fourth Edition is an ideal book for courses on queueing theory at the upper-undergraduate and graduate levels. It is also a valuable resource for researchers and practitioners who analyze congestion in the fields of telecommunications, transportation, aviation, and management science.

A natural resource-based view of the firm

Abstract: Historically, management theory has ignored the constraints imposed by the biophysical (natural) environment. Building upon resource-based theory, this article attempts to fill this void by proposing a natural-resource-based view of the firm—a theory of competitive advantage based upon the firm's relationship to the natural environment. It is composed of three interconnected strategies: pollution prevention, product stewardship, and sustainable development. Propositions are advanced for each of these strategies regarding key resource requirements and their contributions to sustained competitive advantage.