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Fazil Kirkbir

Researcher at Karadeniz Technical University

Publications -  17
Citations -  260

Fazil Kirkbir is an academic researcher from Karadeniz Technical University. The author has contributed to research in topics: Personality & Psychographic. The author has an hindex of 6, co-authored 15 publications receiving 240 citations.

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Journal Article

Customer Perceived Value: The Development of a Multiple Item Scale in Hospitals

TL;DR: In this article, the authors analyzed the dimensionality of the concept of perceived value in the health sector which incorporates valuations of functional aspects and of affective aspects, thus obtaining an overall quantification of the value perceived by the patient.

Critical Success Factors in New Product Development

TL;DR: In this article, critical success factors that affect new product performance are presented to prevent unsuccessful resource use that allocate to new product development, to prevent the unsuccessful resource allocation that allocates to newproduct development.
Journal ArticleDOI

Analysis of the Multi-Item Dimensionality of Patients' Perceived Value in Hospital Services

TL;DR: The results indicated that perceived value was a multidimensional construct that affects the whole process of service purchasing and if the hospitals managers give importance to the sub-dimensions of the patient value inclined to their own hospitals and they regularly examine the situation of these dimensions, they can move one step ahead in achieving patient satisfaction and loyalty.
Journal Article

Yerel Halk Tarafından Algılanan Toplam Turizm Etkisi İle Turizm Desteği Arasındaki İlişkiye Yönelik Yapısal Bir Model Önerisi

TL;DR: In this article, araştırma, dört turizm etki faktörünün toplam etkisi ve yerel halkın turizme desteği değişkenleri üzerindeki yapısal etkilerini, turizmin gelişimi bağlamında incelemektedir.

Do Frontline Staff's Psychographic Attributes and Perception of Organizational Factors Affect Service Recovery Performance?

TL;DR: The results indicate that psychograpic attributes, perceived managerial attitudes and perceptions of the working environment have effects on service recovery performance with different degree, but there is no relationship between service Recovery performance and intention to resign, extrinsic job satisfaction.