According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

Out of the Crisis

Sustainable supply chains: An introduction

https://epublications.marquette.edu/cgi/viewcontent.cgi?article=1270&context=mgmt_fac

Qualitative case studies in operations management: Trends, research outcomes, and future research implications

1 Blockchain’s roles in meeting key supply chain management objectives

Human life is dependent upon the natural environment, which, most would agree, is rapidly degrading. Business enterprises are a dominant form of social organization and contribute to the worsening, and enhancement, of the natural environment. Scholars in the administrative sciences examine questions spanning organizations and the natural environment but have largely omitted the information systems perspective. We develop a research agenda on information systems innovation for environmental sustainability that demonstrates the critical role that IS can play in shaping beliefs about the environment, in enabling and transforming sustainable processes and practices in organizations, and in improving environmental and economic performance. The belief-action-outcome (BAO) framework and associated research agenda provide the basis for a new discourse on IS for environmental sustainability.

https://misq.org/downloadable/download/linksample/link_id/838/in

Information systems innovation for environmental sustainability

textAlthough our urbanized civilization requires freight transport in order to sustain it, urban freight transport is especially recognized for its unsustainable impacts. To reduce the unsustainable impacts of urban freight transport, many local governments develop policies that focus sometimes more on banning or restricting urban transport than on making it more sustainable. In the first part of this thesis we develop a framework to structure the urban freight transport field and to review urban fraight transport sustainability initiatives. The number of initiatives that is succesfully implemented in practice turns out te be quite low. In the review and the following analysis, we try to find the barriers for succesful implementation of the initiatives in practice. In the seond part we examine the impacts of the most commonly used local sustainability policies. Six time-window scenarios and their impacts on the economical, environmental and social sustainability are examined based on a multiple case study. Time-window regulations increase both the environmental and distribution costs. Retail chains are affected differently by time-window pressure and vehicle restrictions due to differences in their logical concept. based on an experiment we examine the effects of retailers' logical decisions in combination with local sustainability policies. Next, we examine the degree to which retailers are able te deal with problems caused by time-windows. Combining the primary and secondary distribution, i.e. factory gate pricing, results in more sustainable distribution operations for the retailer and in less sensivity towards time-window regulations.

/pdf/sustainability-of-urban-freight-transport-retail-28xypkc6kz.pdf

Sustainability of Urban Freight Transport: Retail Distribution and Local Regulations in Cities

Time-access regulations and vehicle restrictions are increasingly used, especially in western Europe, to improve social sustainability in urban areas. These regulations considerably affect the distribution process of retail chain organizations as well as the environmental burden. This paper studies the impact of governmental time windows, vehicle restrictions, and different retailers' logistical concepts on the financial and environmental performance of retailers. We use a case study with two cases that differ in their drop sizes as input for an experiment. The retailers provided all organizational, flow, and cost data of the distribution process between their distribution centers and their stores. We use these data to calculate the impacts of different scenarios on the retailers' financial and environmental performances based on a fractional factorial design in which urban policies and the retailers' logistical concepts are varied, using vehicle routing software. We test the propositions with a third case. We show that the cost impact of time windows is the largest for retailers who combine many deliveries in one vehicle round-trip. The cost increase due to vehicle restrictions is the largest for retailers whose round-trip lengths are restricted by vehicle capacity. Vehicle restrictions and time windows together do not increase a retailer's cost more than individually. Variations in delivery volume and store dispersion hardly influence the impact of urban policy and the retailer's logistical concept decisions.

Delivering Goods in Urban Areas: How to Deal with Urban Policy Restrictions and the Environment

Local impacts of a new urban consolidation centre – the case of Binnenstadservice.nl

https://repub.eur.nl/pub/7090/ERS+2005+066+LIS.pdf

Exploring retailers’ sensitivity to local sustainability policies

/pdf/city-logistics-modeling-efforts-trends-and-gaps-a-review-1bm5gstqdx.pdf

Hans Quak

Papers

Sustainability of Urban Freight Transport: Retail Distribution and Local Regulations in Cities

Delivering Goods in Urban Areas: How to Deal with Urban Policy Restrictions and the Environment

Local impacts of a new urban consolidation centre – the case of Binnenstadservice.nl

Exploring retailers’ sensitivity to local sustainability policies

City Logistics Modeling Efforts: Trends and Gaps - A Review