Hari Mohan Gupta

Bio: Hari Mohan Gupta is an academic researcher from Indian Institute of Technology Delhi. The author has contributed to research in topics: Quality of service & Handover. The author has an hindex of 11, co-authored 34 publications receiving 406 citations.

Managing the Customer Perceived Service Quality for Cellular Mobile Telephony: An Empirical Investigation

Abstract: With the liberalization and internationalization in telecommunication, service quality has become an important means of differentiation and path to achieve business success. Such differentiation ba...

Quality of service parameters in cellular mobile communication

Abstract: With the rapidly changing technologies, customer needs and increased customer awareness, it becomes imperative to review the Quality of Service (QoS) parameters for cellular mobile communication. An important objective of this study is to develop a model of service quality and a set of dimensions forcomparative evaluation, which could provide useful directions to regulators and service providers. The other objective is to critically appraise, categorise and identify issues for further research based on the analysis of literature, covering both the technical and managerial aspects. Finally, a strong need for empirical study using this integrated approach is emphasised.

Ant colony optimization based fuzzy binary decision tree for bimodal hand knuckle verification system

Abstract: In the recent trends of touch-less biometric authentication systems, hand knuckles from dorsal part of the hand is gaining popularity as a potential candidate for verification/recognition in variety of security applications. However, most of the available knuckle verification systems offer fixed security achieved for desired level of accuracy which cannot meet the varying levels of security requirements. This paper presents a bimodal knuckle verification system which is designed to meet a wide range of applications varying from civilian to high security regions. We use ant colony optimization (ACO) to choose the optimal fusion parameters corresponding to each level of security. The developed verification system utilizes fuzzy binary decision tree (FBDT) which is aimed at decision making in two classes: genuine (accept) and imposter (reject) using matching scores computed from the knuckle database. The FBDT is implemented using fuzzy Gini index for the selection of the tree nodes. The experiments are carried out on four publicly available HongKong PolyU knuckle databases named as: left index, right index, left middle and right middle with four bimodal systems: left-right index, left-right middle, left index-middle and right index-middle. The experimental results from these four bimodal knuckle databases validate the contributions of the proposed work.

Out of the Crisis

Abstract: According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

The changing epidemiology of acute renal failure

Abstract: Different definitions of acute renal failure (ARF) abound. The existence of multiple definitions makes it difficult to determine the true epidemiological characteristics of this condition. Despite this difficulty, it has been possible to detect notable variations in the epidemiology of ARF during the past few decades. The absolute incidence of ARF has increased, while associated mortality rate has remained relatively static. Several factors have contributed to this altered epidemiology. Here, we discuss the relative contribution of these factors, which include site of disease onset (developed or developing countries, community or hospital or intensive care unit), patient age, infections (HIV, malaria, leptospirosis and hantavirus), concomitant illnesses (cardiopulmonary failure, hemato-oncological disease), and interventions (hematopoietic progenitor cell and solid organ transplantation).

Fusion of Band Limited Phase Only Correlation and Width Centroid Contour Distance for finger based biometrics

Abstract: A new finger vein recognition algorithm based on Band Limited Phase Only Correlation.Finger width and Centroid Contour Distance for finger geometry recognition.The fusion of vein and geometry for a finger based bimodal biometrics system.A new infrared finger image database is made publicly available on the web. In this paper, a new approach of multimodal finger biometrics based on the fusion of finger vein and finger geometry recognition is presented. In the proposed method, Band Limited Phase Only Correlation (BLPOC) is utilized to measure the similarity of finger vein images. Unlike previous methods, BLPOC is resilient to noise, occlusions and rescaling factors; thus can enhance the performance of finger vein recognition. As for finger geometry recognition, a new type of geometrical features called Width-Centroid Contour Distance (WCCD) is proposed. This WCCD combines the finger width with Centroid Contour Distance (CCD). As compared with the single type of feature, the fusion of W and CCD can improve the accuracy of finger geometry recognition. Finally, we integrate the finger vein and finger geometry recognitions by a score-level fusion method based on the weighted SUM rule. Experimental evaluation using our own database which was collected from 123 volunteers resulted in an efficient recognition performance where the equal error rate (EER) was 1.78% with a total processing time of 24.22ms.

A Meta-Analytical Review of Empirical Mobile Usability Studies

Abstract: In this paper we present an adapted usability evaluation framework to the context of a mobile computing environment. Using this framework, we conducted a qualitative meta-analytical review of more than 100 empirical mobile usability studies. The results of the qualitative review include (a) the contextual factors studied; (b) the core and peripheral usability dimensions measured; and (c) key findings in the form of a research agenda for future mobile usability research, including open and unstructured tasks are underutilized, interaction effects between interactivity and complexity warrant further investigation, increasing research on accessibility may improve the usability of products and services for often overlooked audiences, studying novel technology and environmental factors will deepen contextual mobile usability knowledge, understanding which hedonic factors impact the aesthetic appeal of a mobile device or service and in turn usability, and a high potential for neuroscience research in mobile usability. Numerous additional findings and takeaways for practitioners are also discussed.