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Hotniar Siringoringo

Bio: Hotniar Siringoringo is an academic researcher from Gunadarma University. The author has contributed to research in topics: Business & Technology acceptance model. The author has an hindex of 5, co-authored 15 publications receiving 243 citations.

Papers
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Journal ArticleDOI
TL;DR: In this paper, the authors measured the influence of perceived ease of use and usefulness on attitudes toward usability to confirm the past research and found that perceived usefulness influenced the attitudes towards usability of airlines ticket reservation stronger than perceived ease-of-use and trust.

177 citations

Journal ArticleDOI
TL;DR: In this paper, the authors evaluated the influence of WOM towards brand equity on automotive customer in Indonesia and found that WOM influence brand awareness, association, loyalty, and perceived quality significantly in the positive direction.

45 citations

Journal ArticleDOI
TL;DR: In this article, the authors explored the effect of the image of country of origin (COO) and word of mouth (WOM) toward brand equity (BE) and found that WOM exhibited stronger influence toward BE.
Abstract: Purpose – The purpose of this paper is to explore the effect of the image of country of origin (COO) and word of mouth (WOM) toward brand equity (BE). Design/methodology/approach – Questionnaire was deployed to collect data. Prior to data collection, validity, and reliability tests were performed. Valid and reliable questionnaire was distributed to car customer in Jabodetabek region. It was succeeded to distribute 389 questionnaires and completely filled up by respondents. Structural equation modeling further was deployed to analyze the data. Findings – COO and WOM significantly influence BE indirectly thorough BE dimensions. WOM exhibited stronger influence toward BE. The influence of COO and WOM toward BE dimension was also investigated. WOM showed stronger influence toward BE dimension, in descending order are brand loyalty (BL), brand association (BAS), perceived quality (PQ), and brand awareness (BA). COO showed weaker influence and different order, in descending order are BA, PQ, BL, and BAS. Origin...

34 citations

01 Jan 2005
TL;DR: Buku ini terdiri dari 8 bab. perhitungan pada setiap teknik optimasi dijabarkan dengan detail, sehingga dengan mudah dipahami oleh para pemula as mentioned in this paper.
Abstract: Buku ini terdiri dari 8 bab.Dimulai dengan pendahuluan,pemograman linear,solusi grafik,metode simpleks, metode simpleks yang direvisi,dualitas, analisisPemaparan teori dilakukan dengan sederhana,algoritma setiap teknik dijelaskan dengan detail. perhitungan pada setiap teknik optimasi dijabarkan dengan detail, sehingga dengan mudah dipahami oleh para pemula. pembentukan model matematika yang dibutuhkan sebagai tahap awal proses optimasi sengaja ditempatkan dalam satu bab khusus.

9 citations


Cited by
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01 Jan 1997
TL;DR: In this paper, the authors examine the implications of electronic shopping for consumers, retailers, and manufacturers, assuming that near-term technological developments will offer consumers unparalleled opportunities to locate and compare product offerings.
Abstract: The authors examine the implications of electronic shopping for consumers, retailers, and manufacturers. They assume that near-term technological developments will offer consumers unparalleled opportunities to locate and compare product offerings. They examine these advantages as a function of typical consumer goals and the types of products and services being sought and offer conclusions regarding consumer incentives and disincentives to purchase through interactive home shopping vis-à-vis traditional retail formats. The authors discuss implications for industry structure as they pertain to competition among retailers, competition among manufacturers, and retailer-manufacturer relationships.

2,077 citations

Journal Article

143 citations

Journal ArticleDOI
TL;DR: In this article, the authors examined the antecedents of repurchase intentions in the Pakistani airline industry and found that service quality and trust are directly associated with repurchase intention as well as through the mediator of customer satisfaction.
Abstract: Purpose The purpose of this paper is to examine the antecedents of repurchase intentions in the Pakistani airline industry. Though research on repurchase intentions has traditionally focused on service quality and satisfaction, recently scholars have proposed that word of mouth (WOM) and thin Pakistan’s airline industr trust also play a vital role in driving repurchase intentions for all services businesses. Design/methodology/approach The study employs structural equation modeling to examine the hypothesized relationships among antecedents of repurchase intention drawing on a data set of 383 customers listed as “frequent flyer members” within Pakistan’s airline industry. Findings The results revealed that service quality and trust are directly associated with repurchase intentions as well as through the mediator of customer satisfaction. The findings hold important implications for marketers and academics. Originality/value This study makes original contribution to the body of knowledge in the services marketing sector by investigating the effects of service quality and trust through the mediation of customer satisfaction and brand image, and the moderation of WOM factors on predictors of repurchase intention.

124 citations

Journal ArticleDOI
01 Dec 2019
TL;DR: In this paper, the authors examined the role of perceived usefulness, perceived ease of use, attitude, subjective norms, perceived behavioral control, trust, commitment, and consumer purchase intention in predicting actual behavior of consumers by integrating three pre-established frameworks of TAM and TPB theory.
Abstract: The purpose of this research is to determine the relationship between theory of planned behavior (TPB) and technology acceptance model (TAB) elements and consumer purchase intention. Consumer purchase intention mediates the relationship between TPB and TAM elements and online shopping behavior. Moderating role of trust and commitment determined between consumer purchase intention and online shopping behavior. PLS-SEM technique used in analyzing data that collected from students and lecturer of the higher education commission (HEC) recognized universities in Punjab, Pakistan. The current research attempts to examine the role of perceived usefulness, perceived ease of use, attitude, subjective norms, perceived behavioral control, trust, commitment, and consumer purchase intention in predicting actual behavior of consumers by integrating three pre-established frameworks of TAM and TPB theory. Findings reveal that perceived usefulness, perceived ease of use, attitude, subjective norms, and perceived behavioral control have a positive and significant influence on consumer purchase intention. Consumer purchase intention (CPI) mediates between all five independent constructs and online shopping behavior (OSB). Commitment and trust significantly moderate the relationship between consumer purchase intention and internet shopping behavior also has a direct influence on online shopping behavior.

94 citations

Journal ArticleDOI
TL;DR: In this article, an e-government adoption model is proposed to determine the factors which lead to citizens' adoption of eGovernment services in the Togolese context while investigating the mediating roles.
Abstract: This study proposes an e-government adoption model to determine the factors which lead to citizens’ adoption of e-government services in the Togolese context while investigating the mediating roles...

88 citations