Over the past four decades, while the increasing demand for mobility, leisure and unique experiences have been examined as key factors in the growth of tourism, the attendant growth paradigm has hi...

Overtourism and Tourismphobia: A Journey Through Four Decades of Tourism Development, Planning and Local Concerns

Smart tourism emerges from the application of advanced technologies in the context of destinations, most often cities. It borrows extensively from smart city development ideas but its conceptualiza...

Smart tourism cities: a duality of place where technology supports the convergence of touristic and residential experiences

While studies have documented the valence (e.g., facilitation and harm) of residents’ behaviors toward tourists, research into the intensity (i.e., activeness or passiveness) for such behaviors and...

Measuring the Valence and Intensity of Residents’ Behaviors in Host–Tourist Interactions: Implications for Destination Image and Destination Competitiveness:


Purpose
This study aims to examine the effects of job crafting on the work engagement of tour leaders mediated by person-job fit and the meaningfulness of work.


Design/methodology/approach
Derived from a sample of 331 tour leaders in China, the data for this research were analyzed using partial least squares structural equation modeling.


Findings
The findings revealed that job crafting increased tour leaders’ person-job fit and meaningfulness of work, which stimulated their work engagement. Tour leaders’ person-job fit also increased their work engagement and perceptions of the meaningfulness of work. Enhancing the work meaningfulness of tour leaders can significantly increase their work engagement. Person-job fit and meaningfulness of work had a significant mediating effect between job crafting and tour leaders’ work engagement.


Practical implications
Managers need to provide external conditions for tour leaders’ job crafting by expanding structural and social job resources and by creating more stimulating job environments. Managers can enhance tour leaders’ work engagement by shaping their work meaning and person-job fit.


Originality/value
First, this study empirically tested the effects of job crafting on tour leaders’ work engagement, thus directly addressed the lack of academic attention paid to this topic. Second, this study examines the mediating role of person-job fit and meaningfulness of work, with regard to tour leaders’ job crafting and work engagement, based on an integrative concept model.


The effects of job crafting on tour leaders’ work engagement: the mediating role of person-job fit and meaningfulness of work

Although hosts generally expect tourists to protect the natural environment of destinations, scarce research focuses on the role of hosts in stimulating tourist environmentally responsible behavior (TERB). To fill this gap, the present study drew on social exchange theory to explore the effect of host sincerity on TERB by addressing the mediating role of tourists' emotional solidarity with hosts. A total of 385 questionnaires were collected from Chinese domestic tourists visiting Xiamen, and partial least squares structural equation modeling was utilized to analyze the data. Results show that the three dimensions of tourists’ emotional solidarity with hosts (i.e. feeling welcomed, emotional closeness, and sympathetic understanding) partially mediated the effect of sincere social interaction on TERB but fully mediated the effect of sincere emotional response on TERB. Finally, theoretical and practical implications of the findings were discussed.

Host sincerity and tourist environmentally responsible behavior: The mediating role of tourists’ emotional solidarity with hosts

Although research has investigated tourism development from the perspective of tourism impacts, few studies have explored the construct of tourist–resident conflict. This study conceptualized tourist–resident conflict and developed a scale for assessing this conflict. Furthermore, this study examined two models of antecedents and consequences of tourist–resident conflict. Through a rigorous process of instrument development, three constructs of tourist–resident conflicts were identified. The instrument was proven to have a good fit, reliability, and validity. Applying the scale of tourist–resident conflict enabled identification of the two antecedents (relative group status and intercultural competence) and three consequences (support for tourism development, travel satisfaction, and behavioral intentions) in research models. The implications of these findings for management strategies and future research directions are subsequently discussed.

Tourist–resident conflict: A scale development and empirical study

Charismatic leadership has been conceptualized as a signaling process whereby a leader influences followers to achieve effective management. Although there have been many studies on charismatic lea...

Hsiu-Yu Teng

Papers

Tourist–resident conflict: A scale development and empirical study

Charismatic Tour-Guiding: Scale Development and Validation: