Author
IpKin Anthony Wong
Other affiliations: City University of Macau, Beijing Union University, Institute for Tourism Studies, Macao
Bio: IpKin Anthony Wong is an academic researcher from Sun Yat-sen University. The author has contributed to research in topics: Tourism & Hospitality. The author has an hindex of 29, co-authored 121 publications receiving 2761 citations. Previous affiliations of IpKin Anthony Wong include City University of Macau & Beijing Union University.
Topics: Tourism, Hospitality, Service quality, Psychology, Service (business)
Papers published on a yearly basis
Papers
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TL;DR: In this article, the authors investigate how corporate social responsibility performance and perceived brand quality influence brand preference and the mediating effect of perceived Brand quality on the relationship between CSR performance and brand preference.
Abstract: Purpose – This paper aims to investigate how corporate social responsibility (CSR) performance (i.e. to the environment, society and stakeholders) and perceived brand quality influence brand preference. The mediating effect of perceived brand quality on the relationship between CSR performance and brand preference is also studied. Design/methodology/approach – In 2011, 243 valid responses to questionnaire surveys were collected from a convenience sample in China. Regression analyses were used to test the hypotheses. Findings – Customers’ brand preference can be enhanced by CSR performance. Performance in each of the three CSR domains (i.e. environment, society and stakeholders) positively impacts brand preference, although to different degrees. The impact of CSR on stakeholders has the strongest influence on Chinese customers’ brand preference among the three CSR domains. Perceived brand quality was found to be a mediator of the relationship between CSR performance and brand preference. Research limitatio...
202 citations
TL;DR: In this article, the authors examined the effects of consumer-based brand equity components (i.e., brand loyalty, brand awareness, perceived quality, and brand image) of luxury hotel brands on consumer brand attitude and purchase intention with brand performance as a contextual factor.
161 citations
TL;DR: In this paper, the authors systematically develop a scale that conceptualizes tourists' shopping satisfaction as a four-dimensional construct that reflects tourists' satisfaction of service product and environment, merchandise value, staff service quality, and service differentiation during their shopping excursion.
Abstract: Tourism shopping has been acknowledged as a primary travel motive. Yet research on the underlying dimensions, antecedents, and consequences of tourist shopping satisfaction has not received adequate attention. The objective of this article is to explore tourist shopping satisfaction and examine its dimensionality. The authors systematically develop a scale that conceptualizes tourists’ shopping satisfaction as a four-dimensional construct that reflects tourists’ satisfaction of service product and environment, merchandise value, staff service quality, and service differentiation during their shopping excursion. Using this scale, the authors examine a structural model linking tourist facilities, as major destination attributes, to shopping satisfaction and shopping experience. This article ends with a discussion of the implications and future research directions.
155 citations
TL;DR: This paper proposed a framework of tourist food experience that leads from food-related personality traits, novel food consumption, and satisfaction to travel outcomes and found that novelty seeking does not moderate the relationship between personality traits and consumption of novel food.
127 citations
TL;DR: In this article, the authors examined the effects of students' perceptions of the nature and social status of work in the tourism and hospitality industries, and of their salary expectations, on their attitudes toward career prospects and employment intention.
123 citations
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01 Jan 2016
TL;DR: The using multivariate statistics is universally compatible with any devices to read, allowing you to get the most less latency time to download any of the authors' books like this one.
Abstract: Thank you for downloading using multivariate statistics. As you may know, people have look hundreds times for their favorite novels like this using multivariate statistics, but end up in infectious downloads. Rather than reading a good book with a cup of tea in the afternoon, instead they juggled with some harmful bugs inside their laptop. using multivariate statistics is available in our digital library an online access to it is set as public so you can download it instantly. Our books collection saves in multiple locations, allowing you to get the most less latency time to download any of our books like this one. Merely said, the using multivariate statistics is universally compatible with any devices to read.
14,604 citations
01 Jan 1982
Abstract: Introduction 1. Woman's Place in Man's Life Cycle 2. Images of Relationship 3. Concepts of Self and Morality 4. Crisis and Transition 5. Women's Rights and Women's Judgment 6. Visions of Maturity References Index of Study Participants General Index
7,539 citations
Journal Article•
TL;DR: The article reviews the book "Alone Together: Why the authors expect more from technology and less from each other," by Sherry Turkle.
Abstract: The article reviews the book "Alone Together: Why We Expect More From Technology and Less From Each Other," by Sherry Turkle.
1,242 citations