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Janet Williams

Other affiliations: Swansea University
Bio: Janet Williams is an academic researcher from University of South Wales. The author has contributed to research in topics: Technology acceptance model & Change management. The author has an hindex of 9, co-authored 12 publications receiving 370 citations. Previous affiliations of Janet Williams include Swansea University.

Papers
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Journal ArticleDOI
TL;DR: The findings from this study suggest that factors like system quality, use and user satisfaction positively influence consumer attitudes towards RFID-enabled services.

128 citations

Journal ArticleDOI
TL;DR: It was revealed that generic e-government applications were explored more than any specific applications, and the technology acceptance model (TAM) was the theory most often utilized to explain research models.
Abstract: After more than a decade of research in the field of e-government, it is now timely and appropriate to reflect upon the overall developmental directions in the area. The purpose of this paper is to explore research progress to date by systematically analyzing the existing body of knowledge on e-government related issues, and to reveal if there is a lack of theoretical development and rigor in the area. Usable data relating to e-government adoption research currently available were collected from 434 research articles identified from the ISI Web of Knowledge database, and by manually identifying relevant articles from journals dedicated to electronic government research such as Transforming Government: People, Process, and Policy (TGPPP), Electronic Government, an International Journal (EGIJ), and International Journal of Electronic Government Research (IJEGR). Based on our investigation of this extant literature, our findings revealed that generic e-government applications were explored more than any specific applications, and the technology acceptance model (TAM) was the theory most often utilized to explain research models. It was also revealed that

74 citations

Journal ArticleDOI
01 Oct 2011
TL;DR: Findings reveal that generic e-government applications were explored more than any specific applications, and the technology acceptance model TAM was the most utilized theory to explain research models.
Abstract: After more than a decade of research in the field of e-government, it is now timely and appropriate to reflect upon the overall developmental directions in the area. This paper explores research progress to date by systematically analyzing the existing body of knowledge on e-government related issues, and reveal if there is lack of theoretical development and rigor in the area. Usable data relating to e-government research currently available were collected from 779 research articles identified from the ISI Web of Knowledge database, and by manually identifying relevant articles from dedicated journals on electronic government such as Transforming Government: People, Process, and Policy TGPPP, Electronic Government, an International Journal EGIJ, and International Journal of Electronic Government Research IJEGR. Based on the investigation of the various studies, findings reveal that generic e-government applications were explored more than any specific applications, and the technology acceptance model TAM was the most utilized theory to explain research models. Although a large number of theories and theoretical constructs were borrowed from the reference disciplines, their utilization by e-government researchers appears largely random in approach. The paper also presents limitations and further research directions for future researchers.

68 citations

Journal ArticleDOI
TL;DR: Business benefit from ICT is likely only when ICT investment is accompanied by appropriate change management skills, and this study highlights the particular importance of communication, championing and change agency, resources, and the project timescale.
Abstract: Purpose – Despite the availability of methods and techniques designed to assist with predictive and retrospective evaluation of ICT initiatives, management continues to struggle to perform meaningful evaluations, and the measurement of ICT investment payoff remains a challenge. A recurring problem associated with failed ICT‐based investment is poor change management. This paper aims to focus on the value of understanding the change management aspects of ICT investments.Design/methodology/approach – A framework was developed from a study of the change management literature. An empirical investigation involving a qualitative case study approach was then conducted in order to assess the efficacy of the framework during the evaluation process.Findings – Business benefit from ICT is likely only when ICT investment is accompanied by appropriate change management skills. The study highlights the particular importance of communication, championing and change agency, resources, and the project timescale.Research l...

38 citations


Cited by
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Book ChapterDOI
19 Dec 2005

1,788 citations

Journal ArticleDOI
TL;DR: In this paper, the authors examined the factors influencing behavioral intentions and adoption of mobile banking by Jordanian bank customers using extended unified theory of acceptance and use (UTAUT2) as a basic model.

815 citations

Journal ArticleDOI
TL;DR: A quantitative meta-analysis of 107 recent e-learning acceptance studies was performed and the results show that Self-Efficacy, Subjective Norm, Enjoyment, Computer Anxiety and Experience are the most commonly used external factors of TAM.

592 citations

Journal ArticleDOI
TL;DR: Reading strategic planning for information systems as soon as possible will lead you to always think more and more and this book will be always right for you.
Abstract: Want to get experience? Want to get any ideas to create new things in your life? Read strategic planning for information systems now! By reading this book as soon as possible, you can renew the situation to get the inspirations. Yeah, this way will lead you to always think more and more. In this case, this book will be always right for you. When you can observe more about the book, you will know why you need this.

432 citations

Journal ArticleDOI
TL;DR: The need to study problems from multiple perspectives, to move beyond narrow considerations of the IT artifact, and to venture into underexplored organizational contexts, such as the public sector are among the key issues emerged.
Abstract: Information systems success and failure are among the most prominent streams in IS research. Explanations of why some IS fulfill their expectations, whereas others fail, are complex and multi-factorial. Despite the efforts to understand the underlying factors, the IS failure rate remains stubbornly high. A Panel session was held at the IFIP Working Group 8.6 conference in Bangalore in 2013 which forms the subject of this Special Issue. Its aim was to reflect on the need for new perspectives and research directions, to provide insights and further guidance for managers on factors enabling IS success and avoiding IS failure. Several key issues emerged, such as the need to study problems from multiple perspectives, to move beyond narrow considerations of the IT artifact, and to venture into underexplored organizational contexts, such as the public sector.

393 citations