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Jeffrey K. Liker

Bio: Jeffrey K. Liker is an academic researcher from University of Michigan. The author has contributed to research in topics: New product development & Lean manufacturing. The author has an hindex of 45, co-authored 93 publications receiving 14608 citations.


Papers
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Book
01 Jan 2004
TL;DR: The "Toyota Way" as mentioned in this paper is a set of 14 management principles and philosophy that drive Toyota's quality and efficiency-obsessed culture, and can be applied to any business process, whether in services or manufacturing.
Abstract: 'This book will give you an understanding of what has made Toyota successful and some practical ideas that you can use to develop your own approach to business' - Gary Convis, Managing Office of Toyota. Fewer man-hours. Less inventory. The highest quality cars with the fewest defects of any competing manufacturer. In factories around the globe, Toyota consistently raises the bar for manufacturing, product development, and process excellence. The result is an amazing business success story: steadily taking market share from price-cutting competitors, earning far more profit than any other automaker, and winning the praise of business leaders worldwide."The Toyota Way" reveals the management principles behind Toyota's worldwide reputation for quality and reliability. Dr. Jeffrey Liker, a renowned authority on Toyota's Lean methods, explains how you can adopt these principles - known as the 'Toyota Production System' or 'Lean Production' - to improve the speed of your business processes, improve product and service quality, and cut costs, no matter what your industry.Drawing on his extensive research on Toyota, Dr.Liker shares his insights into the foundational principles at work in the Toyota culture. He explains how the Toyota Production System evolved as a new paradigm of manufacturing excellence, transforming businesses across industries. You'll learn how Toyota fosters employee involvement at all levels, discover the difference between traditional process improvement and Toyota's Lean improvement, and learn why companies often think they are Lean-but aren't. The fourteen management principles of the "Toyota Way" create the ideal environment for implementing Lean techniques and tools.Dr. Liker explains each key principle with detailed, examples from Toyota and other Lean companies on how to: foster an atmosphere of continuous improvement and learning; create continuous process 'flow' to unearth problems; satisfy customers (and eliminate waste at the same time); grow your leaders rather than purchase them; get quality right the first time; and grow together with your suppliers and partners for mutual benefit.Dr.Liker shows the Toyota Way in action, then outlines how to apply the "Toyota Way" in your organization, with examples of how other companies have rebuilt their culture to create a Lean, learning enterprise. "The Toyota Way" is an inspiring guide to taking the steps necessary to emulate Toyota's remarkable success. What can your business learn from Toyota? How to double or triple the speed of any business process? How to build quality into workplace systems? How to eliminate the huge costs of hidden waste? How to turn every employee into a quality control inspector? How to dramatically improve your products and services! With a market capitalization greater than the value of General Motors, Ford, and Chrysler combined, Toyota is also, (by far), the world's most profitable automaker.Toyota's secret weapon is Lean production - the revolutionary approach to business processes that it invented in the 1950's and has spent decades perfecting. Today businesses around the world are implementing Toyota's radical system for speeding up processes, reducing waste, and improving quality. "The Toyota Way", explains Toyota's unique approach to lean - the 14 management principles and philosophy that drive Toyota's quality and efficiency-obsessed culture. You'll gain valuable insights that can be applied to any organization and any business process, whether in services or manufacturing.Professor Jeffrey Liker has been studying Toyota for twenty years, and was given unprecedented access to Toyota executives, employees and factories, both in Japan and the United States, for this landmark work. The book is full of examples of the 14 fundamental principles at work in the Toyota culture, and how these principles create a culture of continuous learning and improvement. You'll discover how the right combination of long-term philosophy, process, people, and problem solving can transform your organization into a Lean, learning enterprise - the Toyota Way.

3,174 citations

Book
01 Jan 2003
TL;DR: The modelo Toyota Contenido as mentioned in this paper is one of the claves del exito de Toyota, e.g., papel juega la calidad como estrategia de negocios.
Abstract: 1 ?Cuales son las claves del exito de Toyota? 2 ?Que papel juega la calidad como estrategia de negocios? 3 ?Cuales son las practicas gerenciales que aseguran el exito de esta compania? 4 ?Cuales son los factores a considerar para replicar el modelo Toyota en su compania? 5 ?Que cultura organizacional debe ser creada para alcanzar la excelencia? Algunas preguntas que responde El modelo Toyota Contenido

1,259 citations

Journal Article
TL;DR: In this paper, the authors present a six-step process for building strong relationships with North American suppliers, and show that Toyota and Honda have the Big Three beat hands down in this area.
Abstract: When it comes to building strong relationships with North American suppliers, automakers Toyota and Honda have the Big Three beat hands down. So how do they do it? Six steps are the key.

717 citations

Journal Article
TL;DR: The set-based concurrent engineering (SBCE) as mentioned in this paper is an approach that considers sets of possible solutions (in parallel and relatively independently) and gradually narrowing the set of possibilities to converge on a final solution.
Abstract: Not well documented to date, the design and development system of Toyota Motor Corporation contributes greatly to the firm's remarkably consistent growth in market share and its enviable profit per vehicle. This article, which extends the authors' previous study of the Toyota product development system, reports on further data collection in Japan and at the Toyota Technical Center in Michigan. Findings substantiate the authors' previous claims about the product development system and lead them to conclude that Toyota is "set-based" in its approaches. Set-based concurrent engineering (SBCE) begins by broadly considering sets of possible solutions (in parallel and relatively independently) and gradually narrowing the set of possibilities to converge on a final solution. Gradually eliminating weaker solutions increases the likelihood of finding the best or better solutions. In this way, Toyota can move more quickly toward convergence and production than their traditional, "point-based" counterparts. The authors develop the SBCE idea by describing three principles that guide Toyota's decision making in design: (1) simultaneous mapping of the design space according to functional expertise, (2) "integration by intersection" of mutually acceptable functional refinements introduced by the design and manufacturing engineering groups, and (3) establishment of feasibility before commitment. The authors also present a conceptual framework tied to the Toyota development system and discuss why the SBCE principles lead to highly effective product development. Findings suggest that a change to a distributed, concurrent engineering environment should involve a corresponding change in design method to a set-based process. Product development organizations able to master and apply SBCE principles and Toyota's principles for integrating systems and cultivating organizational knowledge may be able to radically improve their design and development processes.

709 citations

Journal Article
TL;DR: Although on the surface, toyota's development process seems extraordinarily cumbersome, it is a model of how to make better cars more quickly and cheaply, and that this apparently inefficient system has made Toyota the fastest and most efficient developer of autos.

702 citations


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Posted Content
TL;DR: Deming's theory of management based on the 14 Points for Management is described in Out of the Crisis, originally published in 1982 as mentioned in this paper, where he explains the principles of management transformation and how to apply them.
Abstract: According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

9,241 citations

Journal Article
TL;DR: One of the books that can be recommended for new readers is experience and education as mentioned in this paper, which is not kind of difficult book to read and can be read and understand by the new readers.
Abstract: Preparing the books to read every day is enjoyable for many people. However, there are still many people who also don't like reading. This is a problem. But, when you can support others to start reading, it will be better. One of the books that can be recommended for new readers is experience and education. This book is not kind of difficult book to read. It can be read and understand by the new readers.

5,478 citations

Journal Article
TL;DR: Prospect Theory led cognitive psychology in a new direction that began to uncover other human biases in thinking that are probably not learned but are part of the authors' brain’s wiring.
Abstract: In 1974 an article appeared in Science magazine with the dry-sounding title “Judgment Under Uncertainty: Heuristics and Biases” by a pair of psychologists who were not well known outside their discipline of decision theory. In it Amos Tversky and Daniel Kahneman introduced the world to Prospect Theory, which mapped out how humans actually behave when faced with decisions about gains and losses, in contrast to how economists assumed that people behave. Prospect Theory turned Economics on its head by demonstrating through a series of ingenious experiments that people are much more concerned with losses than they are with gains, and that framing a choice from one perspective or the other will result in decisions that are exactly the opposite of each other, even if the outcomes are monetarily the same. Prospect Theory led cognitive psychology in a new direction that began to uncover other human biases in thinking that are probably not learned but are part of our brain’s wiring.

4,351 citations

Journal ArticleDOI
TL;DR: A model is outlined that integrates the strengths of previous theories of marriage, accounts for established findings, and indicates new directions for research on how marriages change.
Abstract: Although much has been learned from cross-sectional research on marriage, an understanding of how marriages develop, succeed, and fail is best achieved with longitudinal data. In view of growing interest in longitudinal research on marriage, the authors reviewed and evaluated the literature on how the quality and stability of marriages change over time. First, prevailing theoretical perspectives are examined for their ability to explain change in marital quality and stability. Second, the methods and findings of 115 longitudinal studies--representing over 45,000 marriages--are summarized and evaluated, yielding specific suggestions for improving this research, Finally, a model is outlined that integrates the strengths of previous theories of marriage, accounts for established findings, and indicates new directions for research on how marriages change.

2,459 citations