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Jeremy Huntley Wright

Other affiliations: AT&T
Bio: Jeremy Huntley Wright is an academic researcher from AT&T Labs. The author has contributed to research in topics: Spoken language & Spoken dialog systems. The author has an hindex of 8, co-authored 13 publications receiving 1337 citations. Previous affiliations of Jeremy Huntley Wright include AT&T.

Papers
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Journal ArticleDOI
TL;DR: This paper focuses on the task of automatically routing telephone calls based on a user's fluently spoken response to the open-ended prompt of “ How may I help you? ”.

664 citations

Journal ArticleDOI
TL;DR: A method and apparatus are provided for automatically acquiring grammar fragments for recognizing and understanding fluently spoken language.

334 citations

Patent
03 Jul 1998
TL;DR: In this paper, a system and method for automated task selection is provided where a selected task is identified from the natural speech of the user making the selection, incorporating the selection of meaningful phrases through the use of a test for significance.
Abstract: A system and method for automated task selection is provided where a selected task is identified from the natural speech of the user making the selection. The system and method incorporate the selection of meaningful phrases through the use of a test for significance. The selected meaningful phrases are then clustered. The meaningful phrase clusters are input to a speech recognizer that determines whether any meaningful phrase clusters are present in the input speech. Task-type decisions are then made on the basis of the recognized meaningful phrase clusters.

250 citations

Journal ArticleDOI
TL;DR: A novel architecture is proposed which exploits understanding to improve recognition accuracy: the output of the Automatic Speech Recognition module is now a word lattice and the understanding module is responsible for transcribing the word strings which are useful to the Dialogue Manager.

50 citations

Proceedings ArticleDOI
12 May 1998
TL;DR: Methods for utterance verification (UV) and their integration into statistical language modeling and spoken language understanding formalisms for a large vocabulary spoken understanding system are presented.
Abstract: Methods for utterance verification (UV) and their integration into statistical language modeling and spoken language understanding formalisms for a large vocabulary spoken understanding system are presented. The paper consists of three parts. First, a set of acoustic likelihood ratio based utterance verification techniques are described and applied to the problem of rejecting portions of a hypothesized word string that may have been incorrectly decoded by a large vocabulary continuous speech recognizer. Second, a procedure for integrating the acoustic level confidence measures with the statistical language model is described. Finally, the effect of integrating acoustic level confidence into the spoken language understanding unit (SLU) in a call-type classification task is discussed. These techniques were evaluated on utterances collected from a highly unconstrained call routing task performed over the telephone network. They have been evaluated in terms of their ability to classify utterances into a set of fifteen semantic actions corresponding to call-types that are accepted by the application.

17 citations


Cited by
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Book
01 Jan 2000
TL;DR: This book takes an empirical approach to language processing, based on applying statistical and other machine-learning algorithms to large corpora, to demonstrate how the same algorithm can be used for speech recognition and word-sense disambiguation.
Abstract: From the Publisher: This book takes an empirical approach to language processing, based on applying statistical and other machine-learning algorithms to large corpora.Methodology boxes are included in each chapter. Each chapter is built around one or more worked examples to demonstrate the main idea of the chapter. Covers the fundamental algorithms of various fields, whether originally proposed for spoken or written language to demonstrate how the same algorithm can be used for speech recognition and word-sense disambiguation. Emphasis on web and other practical applications. Emphasis on scientific evaluation. Useful as a reference for professionals in any of the areas of speech and language processing.

3,794 citations

Journal ArticleDOI
TL;DR: In this article, a new and improved family of boosting algorithms is proposed for text categorization tasks, called BoosTexter, which learns from examples to perform multiclass text and speech categorization.
Abstract: This work focuses on algorithms which learn from examples to perform multiclass text and speech categorization tasks. Our approach is based on a new and improved family of boosting algorithms. We describe in detail an implementation, called BoosTexter, of the new boosting algorithms for text categorization tasks. We present results comparing the performance of BoosTexter and a number of other text-categorization algorithms on a variety of tasks. We conclude by describing the application of our system to automatic call-type identification from unconstrained spoken customer responses.

2,108 citations

Patent
11 Jan 2011
TL;DR: In this article, an intelligent automated assistant system engages with the user in an integrated, conversational manner using natural language dialog, and invokes external services when appropriate to obtain information or perform various actions.
Abstract: An intelligent automated assistant system engages with the user in an integrated, conversational manner using natural language dialog, and invokes external services when appropriate to obtain information or perform various actions. The system can be implemented using any of a number of different platforms, such as the web, email, smartphone, and the like, or any combination thereof. In one embodiment, the system is based on sets of interrelated domains and tasks, and employs additional functionally powered by external services with which the system can interact.

1,462 citations

Journal ArticleDOI
TL;DR: This paper cast a spoken dialog system as a partially observable Markov decision process (POMDP) and shows how this formulation unifies and extends existing techniques to form a single principled framework.

972 citations

Posted Content
TL;DR: A neural network-based generative architecture, with latent stochastic variables that span a variable number of time steps, that improves upon recently proposed models and that the latent variables facilitate the generation of long outputs and maintain the context.
Abstract: Sequential data often possesses a hierarchical structure with complex dependencies between subsequences, such as found between the utterances in a dialogue. In an effort to model this kind of generative process, we propose a neural network-based generative architecture, with latent stochastic variables that span a variable number of time steps. We apply the proposed model to the task of dialogue response generation and compare it with recent neural network architectures. We evaluate the model performance through automatic evaluation metrics and by carrying out a human evaluation. The experiments demonstrate that our model improves upon recently proposed models and that the latent variables facilitate the generation of long outputs and maintain the context.

853 citations