Jim Q. Chen

Bio: Jim Q. Chen is an academic researcher from St. Cloud State University. The author has contributed to research in topics: The Internet & Web application. The author has an hindex of 12, co-authored 29 publications receiving 640 citations.

An exploratory cognitive DSS for strategic decision making

Abstract: Research on decision support systems (DSS)/executive information systems (EIS) has been primarily concerned with the behavioral aspect of managerial work and has largely ignored the cognitive aspect of decision support. Rather than focusing on the manager's information need on "critical success factors" and the need for supporting specific decision making, this research emphasizes the need to support the decision maker's general thinking processes to reduce cognitive biases in decision making. This paper reports the design, development, and exploratory assessment of a prototype cognitive decision support system (CDSS).

Mobile Commerce and Consumer Privacy Concerns

Abstract: M-commerce (mobile commerce) has been gaining popularity as the smartphones proliferated and the high speed mobile data networks become increasingly ubiquitous in the recent years. This study attempts to identify the unique marketing context and features of m-commerce as compared to e-commerce, and to explore how consumers' demographic differences may affect their concerns for information privacy (CFIP) in the context of m-commerce. The APCO model (Antecedents → Privacy Concerns → Outcomes) is used as a framework to help derive our research model. Two perspectives about m-commerce are explored. The m-commerce consumers' demographic differences and their concerns over privacy are analyzed, based on a survey of 278 mobile phone users in U.S. It has been found that the consumers' demographic differences have varying degrees of impact on their concerns for information privacy in the context of m-commerce. These varying degrees of privacy concerns need to be addressed to ensure the healthy growth in m-commerce.

Systems requirements for organizational learning

Abstract: To produce organizational memory, knowledge management systems must transform individual knowledge into organizational knowledge, sometimes grudgingly.

Utilizing the Internet as a Competitive Tool for Non-Profit Organizations

Abstract: Using Information Technology (IT) to gain competitive advantage has been long talked about in the MIS area. However, not much attention has been paid to whether (or how) the Internet can help non-profit organizations enhance their competitive advantage. This article tries to answer this question and further investigate possible use of the Internet in order to enhance competitive advantage in non-profit organizations.This article discusses the following: 1) How non-profit organizations use the Internet throughout the world; 2) How MIS frameworks and models can be applied to public school systems; and 3) How local non-profit organizations are using the Internet.The Internet can be a source for enhancing a non-profit organization's competitive advantage. However, not many nonprofit organizations seem to understand the potential of the Internet and use it to enhance their strategic/competitive advantage.

In a Different Voice. Psychological Theory and Women’s Development. Cambridge, MA (Harvard University Press) 1982.

Abstract: Introduction 1. Woman's Place in Man's Life Cycle 2. Images of Relationship 3. Concepts of Self and Morality 4. Crisis and Transition 5. Women's Rights and Women's Judgment 6. Visions of Maturity References Index of Study Participants General Index

The dynamic structure of management support systems: theory development, research focus, and direction

Abstract: Using a systems perspective, a conceptual model is developed that encompasses a broad class of systems whose fundamental purpose is the support of managerial actions and decision making. The term management support systems (MSS) is used to label this broad class. This model is based on an extensive review of the relevant literature and available research. The result provides an integrated systems model of the phenomena involved and points to gaps in the research that arise largely from the attempts to examine various classes of MSS as separate entities. The research presented here is based on the premise that there are fundamental core consistencies or similarities among various types of systems that have evolved in the past several decades to support decision making. It presents a conceptual, theoretical model drawn from findings about various types of support systems described in the literature such as decision support systems (DSS), executive information systems (EIS), knowledge management systems (KMS), and business intelligence (BI). Pragmatic insights are provided by the conceptual model and recommendations for future research are discussed.

Organizing for Homeland Security after Katrina: Is Adaptive Management What’s Missing?

Abstract: Government response to Hurricane Katrina revealed organizational and performance issues, which the author analyzes. He also analyzes and reviews federal government organizational changes related to homeland security, and examines several proposals, made in Katrina's aftermath by policymakers, for reorganization. A management approach for use in homeland security organizing's ongoing process is presented that is rooted in adaptive management.