The measurement of meaning

In the last year, new models and methods for pretraining and transfer learning have driven striking performance improvements across a range of language understanding tasks. The GLUE benchmark, introduced a little over one year ago, offers a single-number metric that summarizes progress on a diverse set of such tasks, but performance on the benchmark has recently surpassed the level of non-expert humans, suggesting limited headroom for further research. In this paper we present SuperGLUE, a new benchmark styled after GLUE with a new set of more difficult language understanding tasks, a software toolkit, and a public leaderboard. SuperGLUE is available at https://super.gluebenchmark.com.

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SuperGLUE: A Stickier Benchmark for General-Purpose Language Understanding Systems

We present Meena, a multi-turn open-domain chatbot trained end-to-end on data mined and filtered from public domain social media conversations. This 2.6B parameter neural network is simply trained to minimize perplexity of the next token. We also propose a human evaluation metric called Sensibleness and Specificity Average (SSA), which captures key elements of a human-like multi-turn conversation. Our experiments show strong correlation between perplexity and SSA. The fact that the best perplexity end-to-end trained Meena scores high on SSA (72% on multi-turn evaluation) suggests that a human-level SSA of 86% is potentially within reach if we can better optimize perplexity. Additionally, the full version of Meena (with a filtering mechanism and tuned decoding) scores 79% SSA, 23% higher in absolute SSA than the existing chatbots we evaluated.

Towards a Human-like Open-Domain Chatbot

We survey 146 papers analyzing "bias" in NLP systems, finding that their motivations are often vague, inconsistent, and lacking in normative reasoning, despite the fact that analyzing "bias" is an inherently normative process. We further find that these papers' proposed quantitative techniques for measuring or mitigating "bias" are poorly matched to their motivations and do not engage with the relevant literature outside of NLP. Based on these findings, we describe the beginnings of a path forward by proposing three recommendations that should guide work analyzing "bias" in NLP systems. These recommendations rest on a greater recognition of the relationships between language and social hierarchies, encouraging researchers and practitioners to articulate their conceptualizations of "bias"---i.e., what kinds of system behaviors are harmful, in what ways, to whom, and why, as well as the normative reasoning underlying these statements---and to center work around the lived experiences of members of communities affected by NLP systems, while interrogating and reimagining the power relations between technologists and such communities.

Language (Technology) is Power: A Critical Survey of "Bias" in NLP

Dialogue systems have attracted more and more attention. Recent advances on dialogue systems are overwhelmingly contributed by deep learning techniques, which have been employed to enhance a wide range of big data applications such as computer vision, natural language processing, and recommender systems. For dialogue systems, deep learning can leverage a massive amount of data to learn meaningful feature representations and response generation strategies, while requiring a minimum amount of hand-crafting. In this article, we give an overview to these recent advances on dialogue systems from various perspectives and discuss some possible research directions. In particular, we generally divide existing dialogue systems into task-oriented and nontask- oriented models, then detail how deep learning techniques help them with representative algorithms and finally discuss some appealing research directions that can bring the dialogue system research into a new frontier

A Survey on Dialogue Systems: Recent Advances and New Frontiers

While conditional language models have greatly improved in their ability to output high quality natural language, many NLP applications benefit from being able to generate a diverse set of candidate sequences. Diverse decoding strategies aim to, within a given-sized candidate list, cover as much of the space of high-quality outputs as possible, leading to improvements for tasks that rerank and combine candidate outputs. Standard decoding methods, such as beam search, optimize for generating high likelihood sequences rather than diverse ones, though recent work has focused on increasing diversity in these methods. In this work, we perform an extensive survey of decoding-time strategies for generating diverse outputs from a conditional language model. In addition, we present a novel method where we over-sample candidates, then use clustering to remove similar sequences, thus achieving high diversity without sacrificing quality.

Comparison of Diverse Decoding Methods from Conditional Language Models

Open-domain dialog systems (i.e. chatbots) are difficult to evaluate. The current best practice for analyzing and comparing these dialog systems is the use of human judgments. However, the lack of standardization in evaluation procedures, and the fact that model parameters and code are rarely published hinder systematic human evaluation experiments. We introduce a unified framework for human evaluation of chatbots that augments existing tools and provides a web-based hub for researchers to share and compare their dialog systems. Researchers can submit their trained models to the ChatEval web interface and obtain comparisons with baselines and prior work. The evaluation code is open-source to ensure standardization and transparency. In addition, we introduce open-source baseline models and evaluation datasets. ChatEval can be found at https://chateval.org.

ChatEval: A Tool for Chatbot Evaluation.

Sentence simplification is the task of rewriting texts so they are easier to understand. Recent research has applied sequence-to-sequence (Seq2Seq) models to this task, focusing largely on training-time improvements via reinforcement learning and memory augmentation. One of the main problems with applying generic Seq2Seq models for simplification is that these models tend to copy directly from the original sentence, resulting in outputs that are relatively long and complex. We aim to alleviate this issue through the use of two main techniques. First, we incorporate content word complexities, as predicted with a leveled word complexity model, into our loss function during training. Second, we generate a large set of diverse candidate simplifications at test time, and rerank these to promote fluency, adequacy, and simplicity. Here, we measure simplicity through a novel sentence complexity model. These extensions allow our models to perform competitively with state-of-the-art systems while generating simpler sentences. We report standard automatic and human evaluation metrics.

Complexity-Weighted Loss and Diverse Reranking for Sentence Simplification

Computational detection and understanding of empathy is an important factor in advancing human-computer interaction. Yet to date, text-based empathy prediction has the following major limitations: It underestimates the psychological complexity of the phenomenon, adheres to a weak notion of ground truth where empathic states are ascribed by third parties, and lacks a shared corpus. In contrast, this contribution presents the first publicly available gold standard for empathy prediction. It is constructed using a novel annotation methodology which reliably captures empathy assessments by the writer of a statement using multi-item scales. This is also the first computational work distinguishing between multiple forms of empathy, empathic concern, and personal distress, as recognized throughout psychology. Finally, we present experimental results for three different predictive models, of which a CNN performs the best.

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Modeling Empathy and Distress in Reaction to News Stories.

Distributed representations of sentences have become ubiquitous in natural language processing tasks. In this paper, we consider a continual learning scenario for sentence representations: Given a sequence of corpora, we aim to optimize the sentence encoder with respect to the new corpus while maintaining its accuracy on the old corpora. To address this problem, we propose to initialize sentence encoders with the help of corpus-independent features, and then sequentially update sentence encoders using Boolean operations of conceptor matrices to learn corpus-dependent features. We evaluate our approach on semantic textual similarity tasks and show that our proposed sentence encoder can continually learn features from new corpora while retaining its competence on previously encountered corpora.

João Sedoc

Papers

Comparison of Diverse Decoding Methods from Conditional Language Models

ChatEval: A Tool for Chatbot Evaluation.

Complexity-Weighted Loss and Diverse Reranking for Sentence Simplification

Modeling Empathy and Distress in Reaction to News Stories.

Continual Learning for Sentence Representations Using Conceptors