K
Kathy Baxter
Researcher at Salesforce.com
Publications - 23
Citations - 647
Kathy Baxter is an academic researcher from Salesforce.com. The author has contributed to research in topics: User Research & User experience design. The author has an hindex of 6, co-authored 22 publications receiving 584 citations. Previous affiliations of Kathy Baxter include Georgia Institute of Technology & Oracle Corporation.
Papers
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Book
Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques
Catherine Courage,Kathy Baxter +1 more
TL;DR: Usability Testing Essentials presents a practical, step-by-step approach to learning the entire process of planning and conducting a usability test, and explains how to analyze and apply the results and what to do when confronted with budgetary and time restrictions.
Book
Understanding Your Users: A Practical Guide to User Research Methods
TL;DR: A comprehensive, easy-to-read, "how-to" guide on user research methods can be found in this paper, which includes case studies from leaders in industry and academia that demonstrate each method in action.
Proceedings ArticleDOI
Extreme usability: adapting research approaches for agile development
Melissa Federoff,Craig Villamor,Lynn Miller,Jeff Patton,Aviva Rosenstein,Kathy Baxter,Kuldeep Kelkar +6 more
TL;DR: Panel members will share the challenges and successes they face while championing UCD within their respective development organizations and focus on adaptations to research methodology and strategy that make UCD possible to attain within Agile cultures.
Proceedings ArticleDOI
Photographing information needs: the role of photos in experience sampling method-style research
Zhen Yue,Eden Litt,Carrie J. Cai,Jeff Stern,Kathy Baxter,Zhiwei Guan,Nikhil Sharma,Guangqiang (George) Zhang +7 more
TL;DR: This study conducted a large-scale ESM and retrospective survey study via Android smartphones with more than 1,000 US participants, and analyzed participants' photo submissions, including how photo use correlated with participants' data quality and what, if any, value photos added for researchers.