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Leslie Caroline Le Meunier-FitzHugh

Researcher at Norwich University

Publications -  5
Citations -  812

Leslie Caroline Le Meunier-FitzHugh is an academic researcher from Norwich University. The author has contributed to research in topics: Sales management & Marketing strategy. The author has an hindex of 1, co-authored 5 publications receiving 317 citations. Previous affiliations of Leslie Caroline Le Meunier-FitzHugh include University of East Anglia.

Papers
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Journal ArticleDOI

Artificial Intelligence (AI) : Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy

TL;DR: This research offers significant and timely insight to AI technology and its impact on the future of industry and society in general, whilst recognising the societal and industrial influence on pace and direction of AI development.
Book

Creating Effective Sales and Marketing Relationships

TL;DR: In this article, the authors explore how sales and marketing can become more competitive in the face of dynamic and borderless markets, where lead generation is less important than building long-term relationships with customers.
Book ChapterDOI

Sales and Marketing, and Customer Relationships: A Structured Abstract

TL;DR: In this paper, the authors investigated the impact of sales and marketing collaboration on the customer's propensity to purchase and customer value and found that lack of coordination may become visible to the customer and consequently influence their relationship with the supplier.
Book ChapterDOI

Cross-Functional Activities - Do They Really Reduce Inter-Functional Conflict Between Sales and Marketing?

TL;DR: The authors examined if cross-functional activities can reduce the inter-functional conflict between sales and marketing, and found that cross-function meetings do reduce inter-function conflict, but that crossfunctional training, job rotation and crossfunctional teams do not reduce interfunctional conflict.
Book ChapterDOI

Service Dominant Logic – An Example of Competitive Advantage

TL;DR: In this article, the authors provide a conceptual framework around the topic of co-creation, and identify customer value creating processes, supplier value creating process and encounter processes within a single case study of a pharmaceutical organization.