Author
Lisa Tam
Other affiliations: La Trobe University
Bio: Lisa Tam is an academic researcher from Queensland University of Technology. The author has contributed to research in topics: Public diplomacy & Corporate social responsibility. The author has an hindex of 7, co-authored 31 publications receiving 148 citations. Previous affiliations of Lisa Tam include La Trobe University.
Papers
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TL;DR: In this paper, the authors identify associations amongst organizational justice, supervisory justice, authoritarian organizational culture, organization-employee relationship quality and employee turnover intention and find that organizational justice is positively associated with relationship quality while organizational culture is negatively associated with it.
Abstract: This study seeks to identify associations amongst organizational justice, supervisory justice, authoritarian organizational culture, organization-employee relationship quality and employee turnover intention. An online survey (n=300) was conducted in South Korea. Organizational justice and supervisory justice are positively associated with organization-employee relationship quality while authoritarian organizational culture is negatively associated with it. In addition, there is positive association between authoritarian organizational culture and turnover intention. This study contributes to the lack of research on organization-employee relationship quality as a predictor of employee turnover intention and a mediator between authoritarian organizational culture and turnover intention.
43 citations
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TL;DR: This paper explored relational dimensions in public diplomacy and empirically tested them based on a model consisting of antecedents (i.e., political, economic, interpersonal, cultural and corporate interactions), relational dimensions (i., interactional bilateralism, power mutuality, trust, empathy, relational satisfaction, relational continuation, relational attentiveness, and relational curiosity), and consequences (e.g., positive and negative megaphoning).
Abstract: Extant literature has discussed the similarities between public relations and public diplomacy. This study seeks to contribute to existing research on the application of organization–public relationships (OPR) to public diplomacy by further exploring relational dimensions in public diplomacy and empirically testing them based on a model consisting of antecedents (i.e., political, economic, interpersonal, cultural and corporate interactions), relational dimensions (i.e., interactional bilateralism, power mutuality, trust, empathy, relational satisfaction, relational continuation, relational attentiveness and relational curiosity), and consequences (i.e., positive and negative megaphoning). A total of 490 respondents from the United States were recruited on Amazon M-Turk to respond to survey items regarding China and Mexico. Confirmatory factor analysis and regression analysis were conducted. The findings indicate: (a) positive associations between the antecedents and the relational dimensions, (b) positive associations between the relational dimensions and positive megaphoning, and (c) negative associations between the relational dimensions and negative megaphoning. (148 words)
16 citations
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01 Jan 2017
TL;DR: Choi et al. as discussed by the authors identified associations amongst organizational justice, supervisory justice, authoritarian organizational culture, organization-employee relationship quality, and employee turnover intention in an online survey conducted in South Korea.
Abstract: This study seeks to identify associations amongst organizational justice, supervisory justice, authoritarian organizational culture, organization-employee relationship
quality and employee turnover intention. An online survey (n=300) was conducted in South Korea. Organizational justice and supervisory justice are positively associated with organization-employee relationship quality while authoritarian organizational culture is negatively associated with it. In addition, there is positive association between authoritarian organizational culture and turnover intention. This study contributes to the lack of research on organization-employee relationship quality as a predictor of employee turnover intention and a mediator between authoritarian organizational culture and turnover intention.
13 citations
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TL;DR: In this paper, the authors proposed the Relationship Assessment of Diplomatic Interaction Outcome (RADIO) scale, which classifies relationships into two types: experiential (characterised by direct experiences with a country) and reputational (without direct experiences).
Abstract: In response to calls for developing an instrument to measure public diplomacy outcomes, this paper introduces the Relationship Assessment of Diplomatic Interaction Outcome (RADIO) scale. Developed based on the Organisation–Public Relationship Assessment (OPRA) scale in public relations, the RADIO scale measures relationship between a country and its foreign publics as public diplomacy outcome. It classifies relationships into two types: experiential (characterised by direct experiences with a country) and reputational (those without direct experiences). Two macro- dimensions (i.e. interactional bilateralism and power mutuality) and two micro-dimensions (i.e. trust and empathy) are proposed for both relationship types. Relational satisfaction and relational continuance are proposed as micro-dimensions for experiential relationships. Relational attentiveness and relational curiosity are proposed as micro-dimensions for reputational relationships. Implications of the RADIO scale also are discussed.
11 citations
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TL;DR: In this article, the authors examined the extent to which CSR-related news releases published by two electricity providers in Hong Kong have influenced press coverage over a 6-year period between 2006 and 2011.
Abstract: Due to the lack of a standard definition for the concept of corporate social responsibility (CSR), various discourse communities have assigned different meanings to it. Based on the intermedia agenda setting theory, this study examines the extent to which CSR-related news releases published by the two electricity providers in Hong Kong have influenced press coverage over a 6-year period between 2006 and 2011. A total of 202 news releases and 1,045 news articles were content-analyzed based on the following mutually exclusive categories of CSR-related news events: operations, education, community, products and services, recognition, environment,and donations and sponsorships. This study found that operations-related and products and services- related news releases were more likely to be reported in the press. Recognition-related news releases were the least likely to be reported. Based on the findings, this study posits that two criteria would determine whether a CSR-related news release is likely to be covered in the press: the extent to which the news events are relevant to the core operations of the corporations and the extent to which the news events make an impact on society.
10 citations
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Book Chapter•
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01 Jan 2015
TL;DR: The Sage Benchmarks in Communication series as mentioned in this paper captures definitions, key developments and future of the field through a carefully-selected collection of seminal papers on the topic of strategic communication, as well as a discussion of the current state of the art in the field.
Abstract: This Strategic Communication. Four-Volume set (part of the Sage Benchmarks in Communication series) captures the definitions, key developments and future of the field through a carefully-selected collection of seminal papers on the topic.
251 citations
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26 Oct 2014
TL;DR: The area of Gestao Ambiental e Sustentabilidade (GAS) as mentioned in this paper is a region for publicacao tecnica e tecnologia.
Abstract: Objetivo Contribuir para o avanco do conhecimento e das praticas gerenciais na area da Gestao Ambiental e Sustentabilidade por meio da publicacao de pesquisas, analises teoricas, casos praticos de gestao e notas tecnicas em portugues, ingles e espanhol. Procuraremos atender, tambem os mestrados profissionais que atuam nesta area, oferecendo um espaco de publicacao tecnica e tecnologica para a difusao das melhores praticas da area. Ampliar o espaco disponivel para publicacao de qualidade na area da Gestao Ambiental e Sustentabilidade, proporcionando uma alternativa para dar vazao a producao tecnica e cientifica na area, inclusive por meio da interacao com os principais eventos cientificos da area.
70 citations
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TL;DR: This study examined the research data (management) services in academic libraries in the United States through a content analysis of 185 library websites, with four main areas of focus: service, information, education, and network.
Abstract: Examining landscapes of research data management services in academic libraries is timely and significant for both those libraries on the front line and the libraries that are already ahead. While it provides overall understanding of where the research data management program is at and where it is going, it also provides understanding of current practices and data management recommendations and/or tool adoptions as well as revealing areas of improvement and support. This study examined the research data (management) services in academic libraries in the United States through a content analysis of 185 library websites, with four main areas of focus: service , information , education , and network. The results from the content analysis of these webpages reveals that libraries need to advance and engage more actively to provide services, supply information online, and develop educational services. There is also a wide variation among library data management services and programs according to their web presence.
49 citations