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M. Hattery

Bio: M. Hattery is an academic researcher. The author has an hindex of 1, co-authored 1 publications receiving 3 citations.

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Journal Article
TL;DR: The bibliotheque nationale d'Australie as discussed by the authors is a bibliothèque electronique, which is an electronique bibliotechnical institution based on the Internet.
Abstract: A toute heure du jour ou de la nuit, il y a en permanence dans le monde une bibliotheque electronique sur laquelle on peut se connecter et recevoir rapidement sur un E-mail une reponse a une question posee. Suite a une reflexion concernant les efforts des cooperations dans les echanges de references sur Internet, Linda Arret a lance trois propositions de projets auxquelles s'est inscrite, entre autres, la bibliotheque nationale d'Australie. Ces propositions sont decrites a travers les experiences des volontaires ayant participe aux videoconferences ou ayant repondu messageries electroniques.

3 citations


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31 Dec 2004
TL;DR: To continue to serve patrons with different needs, librarians must walk across the library, access the computer screen from across the campus intranet system, answer email and explore other interactive tools for reaching patrons in a personalised manner.
Abstract: Describes how media can be useful in assisting reference librarians in 'going where the questions are' while still maintaining the personal element in creating real-time reference transactions in a technological environment. Introduces the idea of the 'roving librarian' model going to where help is needed. Models for the management of electronic information requests also discussed e.g. Internet Public Library's QRC system. Libraries need to state the level of reference service they provide. Conclusion -to continue to serve patrons with different needs, librarians must walk across the library, access the computer screen from across the campus intranet system, answer email and explore other interactive tools for reaching patrons in a personalised manner. 32. Arnold, J. and Kaske, N. Chat with a librarianNixon, C., Ed. Proceedings of the 17th Annual Computers in Libraries Conference; Washington, DC. Medford, NJ: Information Today, Inc.; 2002: 1-6.

23 citations

Journal ArticleDOI
TL;DR: Digital reference is an important research area with the potential to enhance information delivery to library patrons and models of digital reference interviews need to include more complex information seeking behaviors, such as successive searching and multitasking.
Abstract: Digital reference is an important research area with the potential to enhance information delivery to library patrons. The process of digital reference involves the challenges and problems of an in...

5 citations

Journal ArticleDOI
TL;DR: In this article, the authors examine le cas of different countries a travers divers aspects du developpement des bibliotheques : catalogues et bibliographies; collections ; pret inter-biblioteques and fourniture de documents; nouveaux bâtiments and extensions; preservation and conservation des documents.
Abstract: Cette etude passe en revue la situation des bibliotheques nationales a travers le monde. Elle examine le cas de differents pays a travers divers aspects du developpement des bibliotheques : catalogues et bibliographies ; collections ; pret inter-bibliotheques et fourniture de documents ; nouveaux bâtiments et extensions ; preservation et conservation des documents. Puis les cas de certains pays sont examines individuellement. Un accent est mis sur l'impact des nouvelles technologies de l'information et de la communication dans les biblioteques nationales.

5 citations