Personnel scheduling: A literature review

We provide a comprehensive overview of the typical decisions to be made in resource capacity planning and control in health care, and a structured review of relevant articles from the field of Operations Research and Management Sciences (OR/MS) for each planning decision. The contribution of this paper is twofold. First, to position the planning decisions, a taxonomy is presented. This taxonomy provides health care managers and OR/MS researchers with a method to identify, break down and classify planning and control decisions. Second, following the taxonomy, for six health care services, we provide an exhaustive specification of planning and control decisions in resource capacity planning and control. For each planning and control decision, we structurally review the key OR/MS articles and the OR/MS methods and techniques that are applied in the literature to support decision making.

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Taxonomic classification of planning decisions in health care: a structured review of the state of the art in OR/MS

https://repositorio.inesctec.pt/bitstream/123456789/3167/1/PS-06772.pdf

Operations Research in Healthcare: a survey

This paper presents a review and classification of the literature regarding workforce planning problems incorporating skills. In many cases, technical research regarding workforce planning focuses very hard on the mathematical model and neglects the real life implications of the simplifications that were needed for the model to perform well. On the other hand, many managerial studies give an extensive description of the human implications of certain management decisions in particular cases, but fail to provide useful mathematical models to solve workforce planning problems. This review will guide the operations researcher in his search to find useful papers and information regarding workforce planning problems incorporating skills. We not only discuss the differences and similarities between different papers, but we also give an overview of the managerial insights. The objective is to present a combination of technical and managerial knowledge to encourage the production of more realistic and useful solution techniques.

/pdf/workforce-planning-incorporating-skills-state-of-the-art-2qgte9yu0o.pdf

Workforce Planning Incorporating Skills: State of the Art

Workforce planning incorporating skills: State of the art

Constructing duty schedules for nurses at large hospitals is a difficult problem. The objective is usually to ensure that there is always sufficient staff on duty, while taking into account individual preferences with respect to work patterns, requests for leave and financial restrictions, in such a way that all employees are treated fairly. The problem is typically solved via mixed integer programming or heuristic (local) search methods in the operations research literature. In this paper the problem is solved using a tabu search approach as a case study at Stikland Hospital, a large psychiatric hospital in the South African Western Cape, for which a computerized decision support system with respect to nurse scheduling was developed. This decision support system, called NuRoDSS (short for Nurse Rostering Decision Support System) is described in some detail.

M. J. Bester

Papers

Finding good nurse duty schedules: a case study