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Manuel M. Muhi

Bio: Manuel M. Muhi is an academic researcher from Polytechnic University of the Philippines. The author has contributed to research in topics: Small and medium-sized enterprises & Quality management system. The author has an hindex of 1, co-authored 2 publications receiving 5 citations.

Papers
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Journal ArticleDOI
TL;DR: In this paper, a field study was conducted on SME based construction firms in the Philippines, wherein a total of 139 respondents out of the 613 SME-based construction firm in CALABARZON areas were surveyed.

10 citations

Journal Article
TL;DR: In this paper, a field study was conducted on SME based construction firms in the Philippines, wherein a total of 139 respondents out of the 613 SME-based construction firm in CALABARZON areas were surveyed.
Abstract: Abstract Motivating SME-based construction firms to adopt different management systems is not a simple task, especially if they are not aware of the benefits that they will gain from the new process-based management system. The implementation of ISO 9001:2008 Quality Management System in the construction industry is an ongoing trend, more so in the Small and Medium Enterprise. However, the level of awareness and readiness of the construction industry in the Philippines is still low as compared to the neighboring countries in Asia and in the western countries where ISO 9001:2008 originated. The purpose of this research is to determine the significant factors that will motivate SME-based construction firms in the Philippines to implement ISO 9001:2008. A field study was conducted on SME based construction firms in the Philippines, wherein a total of 139 respondents out of the 613 SME-based construction firms in CALABARZON areas were surveyed. Results reveal that the three main factors that will motivate SME-based construction firms to implement ISO 9001:2008 are (1) if required by their clients, (2) to qualify for bidding and (3) to increase customer satisfaction. Therefore, based on the results and findings, a certification of ISO 9001:2008 from an accredited auditor shall be required by clients as a constituent in accrediting SME-based construction firms and to qualify for bidding.

8 citations


Cited by
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Journal ArticleDOI
TL;DR: In this paper , the authors identify the determining factors of the optimal credit guarantee ratio in four members of the Association of Southeast Asian Nations (ASEAN), namely Indonesia, Singapore, the Philippines, and Malaysia, by employing statistical techniques and the Vector Autoregressive (VAR) approach.

43 citations

Journal ArticleDOI
TL;DR: The present study findings show that motivation barriers, top management barriers, employee barriers, resource barriers, and certification organisation barriers all have positive impacts on the ISO 9001 effectiveness gap.
Abstract: Based on reverse thinking, this research defines the concept of the ‘ISO 9001 effectiveness gap’ for the first time and establishes the ISO 9001 effectiveness gap model. A research study was carrie...

10 citations

Journal ArticleDOI
TL;DR: In this article, the level of implementation of ISO 9001 in Jordanian consulting engineering firms and to what extent does the implementation effectiveness affect the success of the construction projects were studied and identified.
Abstract: PurposeThis paper aims at studying the level of implementation of ISO 9001 in Jordanian consulting engineering firms and to what extent does the implementation effectiveness affect the success of the construction projects. Moreover, the paper seeks to identify the Critical Success Factors (CSFs) that directly influence the ISO 9001 effectiveness in Jordanian consulting engineering firms.Design/methodology/approachA questionnaire was constructed and distributed to a sample of 125 employees from six ISO 9001-consulting firms. After collecting the data, exploratory factor analysis was utilized to validate the latent constructs (CSFs, ISO 9001 Effectiveness, and Firm Performance).FindingsThe findings suggest that firms experience a high level of ISO 9001 effectiveness. Moreover, among the five identified CSFs; employee attributes, external environmental pressure and quality system attribute had a significant impact on the ISO 9001 effectiveness, while internal motivation and firm attributes were insignificant.Originality/valueThe significance of this study lies in exploring such topic in the developing countries, since most of current studies were focused on developed contexts such as the USA and UK. Therefore, this research acts as a response to calls in the current literature regarding considering different industries and contexts.

9 citations

Journal ArticleDOI
TL;DR: In this article , the authors examined the validity and reliability of the Baldrige model for measuring the quality management practices of small businesses, to determine the relationship between quality management criteria and their impact on quality outcomes.

6 citations

Proceedings ArticleDOI
19 Jun 2019
TL;DR: The proposed continuous improvement model aims to adapt the company to current market needs and meet the customers' necessities, allowing the enterprise to increase its productivity and profitability thanks to the systematic optimization and development of its processes.
Abstract: This paper discusses the management of the quality system in a coachwork company based on the ISO 9001 standard, version 2015 and it aims directing and controlling the productive processes to ensure compliance with the operation parameters and to achieve the expected effects. The development of this action research comprises: (i) description of the manufacturing processes, (ii) diagnosis of the ISO 9001:2015 requirements, (iii) documentation structure of the QMS and (iv) development of the Quality Route method as an improvement for critical processes which generate non-compliant results. The proposed continuous improvement model aims to adapt the company to current market needs and meet the customers' necessities, allowing the enterprise to increase its productivity and profitability thanks to the systematic optimization and development of its processes. This encourages a specific management and generates positive changes in the organization, maintaining a vision of improvement and continuous innovation, in search of assurance of the quality of the products/services. In the application allows to compare with the initial situation made to the manufactured product, and it is found that the percentage of defects decreased from 72.0% to 36.0%. The method of the Quality Route based on the Deming cycle with its stages; plan, do, check and act, implemented as a continuous improvement action in body manufacturing processes, allows solving problems from identified improvement opportunities, establishing a quality control system in the manufacturing phases of the product, through the execution of visual inspections and use of records.

4 citations