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Marija Lakićević

Bio: Marija Lakićević is an academic researcher from University of Kragujevac. The author has contributed to research in topics: Tourism & Rural tourism. The author has an hindex of 5, co-authored 17 publications receiving 111 citations.

Papers
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01 Jun 2013
TL;DR: The role of government in market economies has been discussed for more than two centuries as mentioned in this paper, and the role of the government changes in the conditions of market liberalization, globalization and the creation of large multi-national corporations whose powers are greater than the power of the states.
Abstract: The role of government in market economies is being discussed for more than two centuries. This problem is particularly topical in most transition countries, where the transition from a totalitarian political system and controlled economy to a multiparty, democratic system and market economy causes severe economic and social disruption. The views on the role of the government in the economy change over time because in different situations regulation and deregulation produce different effects. Particulary, the role of the government changes in the conditions of market liberalization, globalization and the creation of large multi-national corporations whose powers are greater than the power of the states. Therefore, this paper analyzes positive and negative effects of regulation and deregulation. Using comparative analysis, we concluded that a solution should be sought in an effort to strike a balance between the more intense global integration and preservation of a sufficient degree of sovereignty and cultural identity. It would be the best to keep a good performance from both sides and make a balance between regulation and deregulation. The government is there to maintain order and prevent the abuse of corporate power and size, but also to use stabilization policy when necessary. On the other hand, government should provide a free entrepreneurial initiative, equal opportunities and freedom for all people.

78 citations

Journal ArticleDOI
TL;DR: In this paper, the authors analyzed the sustainable tourism development level in the most developed and most visited regions in Serbia, namely, Sumadija and Western Serbia, by using five groups of the EU's comparative indicators: economic, social, cultural, environmental and tourist satisfaction indicators.
Abstract: Sustainable tourism, as an integral part of sustainable development, emerged as a logical outcome of preventing the uncontrolled and excessive use of tourism resources and attractions. This study analyzes whether mountain tourism development in Serbia can be sustainable and feasible in the long term. Given the heterogeneity of mountains in Serbia in terms of tourism development, the subject of this research is the achieved level of sustainable tourism development in mountains in the most developed and most visited region in Serbia — Sumadija and Western Serbia: Zlatibor, Kopaonik, Tara, Zlatar, Mokra Gora and Goc. The sustainable tourism development level was analyzed by using five groups of the EU’s comparative indicators: economic, social, cultural, environmental and tourist satisfaction indicators. The results showed that the development of tourism in the examined mountains is not fully aligned with sustainable development. The tourist satisfaction indicator has the most acceptable values, which is a good basis for further harmonization of tourism development on the principles of sustainability. Economic indicators, especially the ratio of overnight stays and accommodation capacities, show the most unacceptable values, which indicate the need for implementing changes in the process of tourism development in the coming period. The analysis of sustainable tourism in mountain areas in Sumadija and the Western Serbia undoubtfully points out that it is necessary to significantly change the current tourism product portfolio, which implies harmonizing mountain tourism development with global trends. Certainly, a comparative analysis that looks at the degree of sustainability of mountain tourism in some countries of the Alpine region, such as Switzerland, Austria and Slovenia, contributes to this. The more intensive development of tourism throughout the year would significantly improve indicators of sustainable tourism in all analyzed mountain areas of Sumadija and Western Serbia. This would improve the value of economic indicators, which are marked as the most unsustainable. The development of tourism in the summer season, especially recreational and adventure tourism, would improve the social and cultural component of sustainable tourism. Environmental dimension of sustainable tourism would be enhanced by the development of ecotourism. By connecting spatially close mountains (Zlatibor, Zlatar, Tara and Mokra Gora) into a unique and integrated tourism destination, synergistic effects would be achieved resulting in international recognition and making the region of Sumadija and Western Serbia competitive on the European market.

9 citations

Journal ArticleDOI
25 Jun 2019
TL;DR: In this paper, the authors measure the level of satisfaction with the quality of hotel service, i.e. to identify the possibilities for establishing and development of long-term relations with the hotel's clients.
Abstract: The significance of quality measurement and the value of components of a hotel service offer can be observed in the connection with the clients' satisfaction. The goal of this paper is to measure the level of satisfaction with the quality of hotel service, i.e. to identify the possibilities for establishing and development of long-term relations with the hotel's clients. Happy guests show a larger degree of satisfaction and loyalty and they visit the hotel again, recommend it to their friends, which affects the hotel's profits, and the development of tourism as a whole. The research was conducted in eight hotels in Serbia. Primary data were obtained by using survey method and 87 respondents, all of which were the guests of the hotels. The respondents expressed their claims on 7 points of Likert scale. The data analysis was conducted by applying the statistical program IBM SPSS (Statistical Package for the Social Sciences SPSS 20).

8 citations

Journal ArticleDOI
TL;DR: In this paper, the authors present a rural tourism destination and its tourist turnover, in the case study of Ivanjica municipality, and present the statistical analysis results of tourist turnover.
Abstract: The purpose of the paper is to present a rural tourism destination and its tourist turnover, in the case study of Ivanjica municipality. Rural tourism is one of the leading tourism products in the global tourism market. Rural tourism destinations have become very prominent in many countries, including Serbia. Within these destinations there are various tourism elements such as traditional culture, archaeological and architectural heritage, gastronomy, recreation, history, sports, etc. Rural area is not just a village. Rural areas also refer to all settlements with no city status. The paper presents the statistical analysis results of tourist turnover in Ivanjica municipality from 2011 to 2018. The statistical analysis is based on data obtained from Tourist Organisation of Ivanjica. Based on analysis results, Discussion and Conclusions provide an overview of the current situation, as well as recommendations for future activities aimed at improving tourist turnover in this destination.

8 citations

Journal ArticleDOI
TL;DR: In this paper, the authors analyzed the previous tourism development of mountain tourist destinations in Serbia, such as Kopaonik and Tara, and the indicators of sustainable tourism are tested in this paper.
Abstract: Tourism represents the fastest growing branch of economy, which is focused on the realization of economic effects. In the previous period of tourism development, no account was taken of natural resources and the environment. Contemporary trends indicate the existence of a growing demand for preserved natural resources аnd ecologically clean environment. This trend has caused sustainable tourism development, which will establish a positive relationship between the tourism development and the preservation of the environment. This paper presents the fundamentals of sustainable tourism development. Serbia’s mountain areas have a preserved potential of natural resources and the environment, which are the basis for the development of sustainable tourism. The aim of paper is to analyze the previous tourism development of mountain tourist destinations in Serbia, such as Kopaonik and Tara. The indicators of sustainable tourism are tested in this paper, and the results will show whether the previous tourism development in these areas was sustainable or unsustainable.

7 citations


Cited by
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Journal ArticleDOI
TL;DR: The authors showed that the global labor share has signicantly declined since the early 1980s, with the decline occurring within the large majority of countries and industries, and that the decrease in the relative price of investment goods, often attributed to advances in information technology and the computer age, induced rms.
Abstract: The stability of the labor share of income is a key foundation in macroeconomic models. We document, however, that the global labor share has signicantly declined since the early 1980s, with the decline occurring within the large majority of countries and industries. We show that the decrease in the relative price of investment goods, often attributed to advances in information technology and the computer age, induced rms

1,578 citations

BookDOI
26 Oct 2010
TL;DR: In this article, the authors provide both a theoretical structure and practical guidelines for managers to ensure that tourism contributes to the purposes of protected areas and does not undermine them, and provide an understanding of protected area tourism, and its management.
Abstract: The link between protected areas and tourism is as old as the history of protected areas. Though the relationship is complex and sometimes adversarial, tourism is always a critical component to consider in the establishment and management of protected areas. These guidelines aim to build an understanding of protected area tourism, and its management. They provide both a theoretical structure and practical guidelines for managers. The underlying aim is to ensure that tourism contributes to the purposes of protected areas and does not undermine them.

688 citations

01 Jan 2005
TL;DR: In this paper, the impact of customer-displayed emotion and affect on assessments of the service encounter and the overall experience was examined for mundane service transactions and the results indicated that frontline employees’ perceptions of the encounter are not aligned with those of their customers.
Abstract: This article advances our understanding of the influence of affect in consumers’ responses to brief, nonpersonal service encounters. This study contributes to the services marketing literature by examining for mundane service transactions the impact of customer-displayed emotion and affect on assessments of the service encounter and the overall experience. Observational and perceptual data from customers were matched with frontline employees in 200 transaction-specific encounters. The results of this study suggest that consumers’ evaluations of the service encounter correlate highly with their displayed emotions during the interaction and postencounter mood states. Finally, the findings indicate that frontline employees’perceptions of the encounter are not aligned with those of their customers. The managerial implications of these findings are briefly discussed.

687 citations

Journal Article
TL;DR: In this paper, the authors combine the concepts of competitiveness and sustainability, which some may feel are difficult to reconcile, to provide guidance to enhance the management of tourism destinations and develop a conceptual framework.
Abstract: As the title of this book identifies clearly, the authors combine the concepts of competitiveness and sustainability, which some may feel are difficult to reconcile, to provide guidance to enhance the management of tourism destinations. The contents of this book are not novel for it does not contain new insights on the topics that are covered or fresh case studies. However, it is innovative in that it introduces, within the same document, competitiveness and sustainability, embellishes these concepts and uses them to develop a conceptual framework. The explication of this framework is both the objective and content of the book. The focus is upon tourism destinations. The emphasis is on places with multiple attractions and accommodation establishments but the framework has applicability to countries and larger regions; states counties and smaller places; and there is also much of utility to the individual operator. The authors are devotees of Porter whose seminal works underpin their thinking, albeit with modifications to fit tourism.

642 citations

Journal ArticleDOI
TL;DR: In this article, the authors studied how high leverage and crises can arise as a result of changes in the income distribution and presented a theoretical model where these features arise endogenously as a shift in bargaining powers over incomes.
Abstract: The paper studies how high leverage and crises can arise as a result of changes in the income distribution. Empirically, the periods 1920-1929 and 1983-2007 both exhibited a large increase in the income share of the rich, a large increase in leverage for the remainder, and an eventual financial and real crisis. The paper presents a theoretical model where these features arise endogenously as a result of a shift in bargaining powers over incomes. A financial crisis can reduce leverage if it is very large and not accompanied by a real contraction. But restoration of the lower income group’s bargaining power is more effective.

629 citations