Author
P. Vigneswara Ilavarasan
Other affiliations: Indian Institutes of Information Technology, Indian Institute of Management Rohtak, Indian Institutes of Technology ...read more
Bio: P. Vigneswara Ilavarasan is an academic researcher from Indian Institute of Technology Delhi. The author has contributed to research in topics: Social media & Social media analytics. The author has an hindex of 18, co-authored 120 publications receiving 1549 citations. Previous affiliations of P. Vigneswara Ilavarasan include Indian Institutes of Information Technology & Indian Institute of Management Rohtak.
Papers published on a yearly basis
Papers
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Swansea University1, University of Bradford2, Loughborough University3, University of Bedfordshire4, Prin. L. N. Welingkar Institute of Management Development and Research5, Aston University6, University of Edinburgh7, Indian Institute of Technology Delhi8, Delft University of Technology9, Copenhagen Business School10, Norwich University11, Government of Tamil Nadu12, University of Greenwich13, Indian Institute of Management Tiruchirappalli14, Symbiosis International University15, University of Essex16, University of the West of England17, Capgemini18
TL;DR: This research offers significant and timely insight to AI technology and its impact on the future of industry and society in general, whilst recognising the societal and industrial influence on pace and direction of AI development.
808 citations
TL;DR: This study highlights how SEM often not only fails to provide benefits but also destructs value if not done properly, with potential fallouts which affect the long-term benefits.
168 citations
01 Apr 2021
TL;DR: The analysis highlighted that social media analysis, market analysis, competitive intelligence are the most dominant themes while other themes like risk management and fake content detection are also explored.
Abstract: The importance of text mining is increasing in services management as the access to big data is increasing across digital platforms enabling such services. This study adopts a systematic literature review on the application of text mining in services management. First, we analyzed the literature on which has used text mining methods like Sentiment Analysis, Topic Modeling, and Natural language Processing (NLP) in reputed business management journals. Further, we applied visualization tools for text mining and the topic association to understand the dominant themes and relationships. The analysis highlighted that social media analysis, market analysis, competitive intelligence are the most dominant themes while other themes like risk management and fake content detection are also explored. Further, based on the analysis, future research agenda in the field of text mining in services management has been indicated.
142 citations
TL;DR: In this paper, the authors discuss the possible insights that can be generated for product development by analysing the user-generated content available from various social media platforms, and suggest that the social media approach adds more value than the traditional approaches for obtaining insights about the products.
Abstract: Purpose – The purpose of this paper is to conceptualise and discuss the possible insights that can be generated for product development by analysing the user-generated content available from various social media platforms. Design/methodology/approach – The paper reviews the role of user generated content in developing products and its features (e.g. appearance and shape). It delineates the directions in which the relationship between social media content and customer oriented concepts evolve while developing successful new products. Findings – The review and arguments presented in this paper suggest that the social media approach adds more value than the traditional approaches for obtaining insights about the products. Availability of users’ opinions and information about existing products provide insights for the improvement in the product design process. Co-creation and self-construal are important components that are based on customer engagement and customer behaviour, respectively, in the product desi...
121 citations
TL;DR: This study explores blockchain acceptance by mining the collective intelligence of users on Twitter and maps blockchain user acceptance drivers to technology acceptance constructs to show that users are attracted by security, privacy, transparency, trust and traceability aspects provided by blockchain.
Abstract: Although blockchain has attracted a great deal of attention from academia and industry there is a lack of studies on acceptance drivers. This study explores blockchain acceptance by mining the coll...
119 citations
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Journal Article•
TL;DR: Prospect Theory led cognitive psychology in a new direction that began to uncover other human biases in thinking that are probably not learned but are part of the authors' brain’s wiring.
Abstract: In 1974 an article appeared in Science magazine with the dry-sounding title “Judgment Under Uncertainty: Heuristics and Biases” by a pair of psychologists who were not well known outside their discipline of decision theory. In it Amos Tversky and Daniel Kahneman introduced the world to Prospect Theory, which mapped out how humans actually behave when faced with decisions about gains and losses, in contrast to how economists assumed that people behave. Prospect Theory turned Economics on its head by demonstrating through a series of ingenious experiments that people are much more concerned with losses than they are with gains, and that framing a choice from one perspective or the other will result in decisions that are exactly the opposite of each other, even if the outcomes are monetarily the same. Prospect Theory led cognitive psychology in a new direction that began to uncover other human biases in thinking that are probably not learned but are part of our brain’s wiring.
4,351 citations
TL;DR: The authors found that people are much more likely to believe stories that favor their preferred candidate, especially if they have ideologically segregated social media networks, and that the average American adult saw on the order of one or perhaps several fake news stories in the months around the 2016 U.S. presidential election, with just over half of those who recalled seeing them believing them.
Abstract: Following the 2016 U.S. presidential election, many have expressed concern about the effects of false stories (“fake news”), circulated largely through social media. We discuss the economics of fake news and present new data on its consumption prior to the election. Drawing on web browsing data, archives of fact-checking websites, and results from a new online survey, we find: (i) social media was an important but not dominant source of election news, with 14 percent of Americans calling social media their “most important” source; (ii) of the known false news stories that appeared in the three months before the election, those favoring Trump were shared a total of 30 million times on Facebook, while those favoring Clinton were shared 8 million times; (iii) the average American adult saw on the order of one or perhaps several fake news stories in the months around the election, with just over half of those who recalled seeing them believing them; and (iv) people are much more likely to believe stories that favor their preferred candidate, especially if they have ideologically segregated social media networks.
3,959 citations
TL;DR: In this paper, the role and ethics of planners acting as sources of misinformation are considered, and a practical and politically sensitive form of progressive planning practice is defined. But the authors do not discuss the role of planners in this process.
Abstract: Abstract Information is a source of power in the planning process. This article begins by assessing five perspectives of the planner's use of information: those of the technician, the incremental pragmatist, the liberal advocate, the structuralist, and the “progressive.” Then several types of misinformation (inevitable or unnecessary, ad hoc or systematic) are distinguished in a reformulation of bounded rationality in planning, and practical responses by planning staff are identified. The role and ethics of planners acting as sources of misinformation are considered. In practice planners work in the face of power manifest as the social and political (mis)-man-agement of citizens' knowledge, consent, trust, and attention. Seeking to enable planners to anticipate and counteract sources of misinformation threatening public serving, democratic planning processes, the article clarifies a practical and politically sensitive form of “progressive” planning practice.
1,961 citations
TL;DR: Shapiro and Varian as mentioned in this paper reviewed the book "Information Rules: A Strategic Guide to the Network Economy" by Carl Shapiro and Hal R. Varian and found that it is a good book to read.
Abstract: The article reviews the book “Information Rules: A Strategic Guide to the Network Economy,” by Carl Shapiro and Hal R. Varian.
1,029 citations
01 Jan 2010
TL;DR: In this article, the International Seminar on Information and Communication Technology Statistics, 19-21 July 2010, Seoul, Republic of Korea, 19 and 21 July 2010 was held. [
Abstract: Meeting: International Seminar on Information and Communication Technology Statistics, Seoul, Republic of Korea, 19-21 July 2010
619 citations