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Paola Pierri

Bio: Paola Pierri is an academic researcher from University of the Arts London. The author has contributed to research in topics: Mental health & Service design. The author has an hindex of 3, co-authored 6 publications receiving 208 citations.

Papers
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Journal ArticleDOI
TL;DR: In the last decade, growing attention has been paid to the potential value of design theory and practice in improving public services as mentioned in this paper, where Experience-based Co-design (EBCD) is a participatory researc...
Abstract: Over the last decade, growing attention has been paid to the potential value of design theory and practice in improving public services. Experience-based Co-design (EBCD) is a participatory researc...

279 citations

Journal ArticleDOI
TL;DR: In this article, the authors reflect on some of the key changes that affect design, at a time when this approach is more and more used by Governments and communities around the world to influence what next for design.
Abstract: This paper will reflect on some of the key changes that affect design, at a time when this approach is more and more used by Governments and communities around the world to influence what next for ...

9 citations

17 May 2016
TL;DR: This case study describes how the SDiM programme, based on the idea that everybody designs and everyone can be a designer, aimed to create a diffused design culture across the charity and its network.
Abstract: Service Design in Mind (SDiM) is a programme run by Mind, the national mental health charity. The programme aims to embed service design techniques and methods into a network of local voluntary organisations that deliver mental health services. This case study describes how the programme, based on the idea that everybody designs and everyone can be a designer, aimed to create a diffused design culture (Manzini, 2015) across the charity and its network. By capitalising on existing internal design expertise and sensibility, Mind developed a bespoke design approach and a set of resources, as well as skills and capabilities to improve and transform mental health services.

4 citations

01 Jun 2018
TL;DR: In this article, the authors present the findings from a case study of a grants program aimed at growing service design practice within a mental health network, which employed a "grants plus" model, offering both money and coaching support, to promote the use of service design and build "communities of practice" around this common approach within the organisation.
Abstract: This paper presents the findings from a case study of a grants programme aimed at growing service design practice within a mental health network. The case study employed a ‘grants plus’ model, offering both money and coaching support, to promote the use of service design and build ‘communities of practice’ around this common approach within the organisation. The authors reflect on the findings from two grants programmes and share the advantages and challenges of building a design community through a funded model. This offers learning for those trying to scale Service Design practice across organisations or communities, as well as anyone trying to encourage the use of the process with other teams or organisations where there is a perceived power imbalance.

3 citations

15 Sep 2016
TL;DR: In this paper, a case study of Mind, a UK based mental health charity, and their vision of embedding Design in the organisation is presented and reflected on the opportunities and risks of introducing collaborative forms of design in public services and in society.
Abstract: This paper will reflect on the role of design approaches, in a time of austerity and a time when this practice is more and more used by Governments and communities around the world to influence what next for our societies. By building on the case study of Mind, a UK based mental health charity, and their vision of embedding Design in the organisation, the paper will present and reflect on the opportunities and risks of introducing collaborative forms of design in public services and in society.

2 citations


Cited by
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Journal ArticleDOI
TL;DR: Michel Foucault takes the reader on a serendipitous journey in tracing the history of madness from the 16th to the 18th centuries using original documents, which recreates the mood, the place, and the proper perspective in thehistory of madness.
Abstract: Michel Foucault takes the reader on a serendipitous journey in tracing the history of madness from the 16th to the 18th centuries. Utilizing original documents, the author recreates the mood, the place, and the proper perspective in the history of madness. Madness or folly is viewed as part of the human condition and to be examined and illuminated through one of its many facets. At the end of the Middle Ages madness was seen either as a tragic or comic phenomenon. The Renaissance, with Erasmus' Praise of Folly , demonstrated how imagination and its derivatives were to thinkers of that day. The French Revolution introduced the so-called medical approach. Madness is a ubiquitous phenomenon that has common roots not only in medicine but in poetry and tragedy. Shakespeare brilliantly describes psychological phenomena with even greater clarity than Tuke or Wills. The author weaves a fascinating history showing the changing pattern of

1,101 citations

01 Jan 2010
TL;DR: The Coalition: Our Programme for Government document as discussed by the authors provides an overview of the key policies that the new Coalition Government will take forward, including the principles of Freedom, Fairness and Responsibility, which will develop a stronger society, a smaller state and power and responsibility in the hand of every citizen.
Abstract: The Coalition: Our Programme for Government document was published in May 2010, and provides an overview of the key policies that the new Coalition Government will take forward. The programme is set around inspirations of Freedom, Fairness and Responsibility and aim to deliver a radical, reforming government that will develop a stronger society, a smaller state and power and responsibility in the hand of every citizen, thereby creating a Big Society matched by big Citizens. In understanding the Coalition Government programmes, partners need to be mindful of the potential implication for existing Sport and Physical Activity programmes, for which the Government may wish to steer in another direction or may not be their priority. This document was prepared by the West Midlands and shared with the regions to look at possible impacts on physical activity agendas and links to current work programmes of The Coalition Programme.

174 citations

Journal ArticleDOI
01 Jul 2017-BMJ Open
TL;DR: There is a lack of rigorous evaluation in acute healthcare settings of the impact of co-production on patient, staff or organisational outcomes in these settings, and future studies should evaluate clinical and service outcomes as well as the cost-effectiveness ofCo-production relative to other forms of quality improvement.
Abstract: Background Co-production is defined as the voluntary or involuntary involvement of users in the design, management, delivery and/or evaluation of services. Interest in co-production as an intervent ...

121 citations

Journal ArticleDOI
TL;DR: An approach is contributed that shifts public service design away from an expert-driven process towards enabling users as active and equal idea contributors.
Abstract: While co-design with users has evolved as a promising approach to service innovation, it remains unclear how it can be used in public service contexts. This article addresses this knowledge gap by ...

106 citations