This conceptual piece presents a framework to aid libraries in gaining a more thorough and holistic understanding of their users and services. Through a presentation of the history of library evaluation, a multidimensional matrix of measures is developed that demonstrates the relationship between the topics and perspectives of measurement. These measurements are then combined through evaluation criteria, and then different participants in the library system view those criteria for decision making. By implementing this framework for holistic measurement and cumulative evaluation, library evaluators can gain a more holistic knowledge of the library system and library administrators can be better informed for their decision‐making processes.

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A conceptual framework for the holistic measurement and cumulative evaluation of library services

This conceptual piece presents a framework to aid libraries in gaining a more thorough and holistic understanding of their users and services. Through a presentation of the history of library evaluation, a measurement matrix is developed that demonstrates the relationship between the topics and perspectives of measurement. These measurements are then combined through evaluation criteria, and then different participants in the library system view those criteria for decision-making. By implementing this framework for holistic measurement and cumulative evaluation, library evaluators can gain a more holistic knowledge of the library system and library administrators can be better informed for their decision-making processes.

https://onlinelibrary.wiley.com/doi/pdf/10.1002/meet.1450410158

Web log analysis is an innovative and unique field constantly formed and changed by the convergence of various emerging Web technologies. Due to its interdisciplinary character, the diversity of issues it addresses, and the variety and number of Web applications, it is the subject of many distinctive and diverse research methodologies. This chapter examines research methodologies used by contributing authors in preparing the individual chapters for this handbook, summarizes research results, and proposes new directions for future research in this area.

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Chapter XXV Web Log Analysis: Diversity Of Research Methodologies

As they are gradually becoming mature, digital libraries are being put more frequently under a magnifying glass in order to be evaluated. Some of the world's leading information scientist like T. Saracevic (Rutgers University, USA) claims that it is too early to evaluate quality of existing digital libraries as they are not yet taken their final shape and there is much to be expected from such young and important information institutions. The idea of evaluation of services of digital libraries has come from scientists and professionals measuring quality of the existing library services. Some scientists also consider problem of persistence of digital libraries an their information sources as a prerequisite for design of evaluation tools for measuring various aspects of digital library services. Literature review in this field also shows major concerns for comparison of digital library content representation and categorization, advanced tools and processes in traditional libraries and their counterparts in digital libraries. Aim of this paper is to give a view of current perspectives in this area.

https://cuc.carnet.hr/cuc2002/cuc2002cd/papers/h1.pdf

Radovan Vrana

Papers

Digital libraries - creating information space excellence: is it already time for benchmarking?