Raeda Saa’da

Bio: Raeda Saa’da is an academic researcher. The author has contributed to research in topics: Supply chain & Organizational structure. The author has an hindex of 3, co-authored 3 publications receiving 15 citations.

ISO-9001 implementation and critical success factors of the Jordanian consulting engineering firms

Abstract: PurposeThis paper aims at studying the level of implementation of ISO 9001 in Jordanian consulting engineering firms and to what extent does the implementation effectiveness affect the success of the construction projects. Moreover, the paper seeks to identify the Critical Success Factors (CSFs) that directly influence the ISO 9001 effectiveness in Jordanian consulting engineering firms.Design/methodology/approachA questionnaire was constructed and distributed to a sample of 125 employees from six ISO 9001-consulting firms. After collecting the data, exploratory factor analysis was utilized to validate the latent constructs (CSFs, ISO 9001 Effectiveness, and Firm Performance).FindingsThe findings suggest that firms experience a high level of ISO 9001 effectiveness. Moreover, among the five identified CSFs; employee attributes, external environmental pressure and quality system attribute had a significant impact on the ISO 9001 effectiveness, while internal motivation and firm attributes were insignificant.Originality/valueThe significance of this study lies in exploring such topic in the developing countries, since most of current studies were focused on developed contexts such as the USA and UK. Therefore, this research acts as a response to calls in the current literature regarding considering different industries and contexts.

Organizational and Managerial Barriers in Humanitarian Organisations in Jordan

Abstract: Information sharing is the act of exchanging data between numerous humanitarian organizations, individuals and technologies in order to ascertain that the context of supply chain management is achieved. Information sharing within humanitarian supply chain organizations is paramount as it ascertains that strategic planning and decision making brings forth a timely and better response to affected humanitarian individuals. The process of information sharing within the humanitarian organizations is encouraged because it leads to an increase in performance at a reduced cost across the supply chain. The article explored information sharing barriers in humanitarian organizations, by specifically focusing on the organizational and managerial departments in the supply chain process of information sharing. To gain an understanding on information sharing within the humanitarian supply chain organization (HSCO), use of case studies that incorporated interviews brought out what was needed. The methodology used the induction approach in the research design because focused on human aspects, understanding the research context, gathering qualitative data and flexibility to change the structure of the research during the research stages. The population of the study were humanitarian organizations in Jordan. Sampling consisted of searching from different websites, forums, and the ministry of planning and International Corporation. The analysis and result part indicated that the interviews conducted from the case studies were similar in result. The result was similar because the barriers identified were similar. For instance, the notable barriers were lack of trust, security of information and skills and capacity building. The paper summed up that barriers like lack of trust and lack of knowledge within organizational structure are likely to affect the effectiveness of information sharing in humanitarian organizations in Jordan.

Quality of Information Sharing, Agility, and Sustainability of Humanitarian Aid Supply Chains: An Empirical Investigation

Abstract: — This study aimed to explore the intermediary role of supply chain agility in the relationship between quality of information sharing and sustainability of the humanitarian supply chain. Questionnaire surveys were developed and administered to senior’s managers and assistant executives of the Jordanian Army and Red Crescent. The findings of the data analysis showed that the quality of information sharing positively impacts humanitarian supply chain sustainability. Furthermore, agility in supply chains partially mediates the relationship between quality of information sharing and supply chain sustainability. This study contributes to the existing body of literature on humanitarian aid supply chains by developing a comprehensive framework illustrating the role of inherent mechanisms of agility in the relationship between information-sharing quality and integrating sustainable development objectives, derived from recipients, relief seekers, and stakeholder requirements.

Blockchain technology in supply chain management: an empirical study of the factors affecting user adoption/acceptance

Abstract: Blockchain overcomes numerous complicated problems related to confidentiality, integrity, availability of fast and secure distributed systems. Using data from a cross-sectoral survey of 449 industries, we investigate factors that hinder or facilitate blockchain adoption in supply chains. To capture the most vital aspects of blockchain adoption in supply chains, our conceptual model integrates the unified theory of acceptance and use of technology (UTAUT) model with the task-technology fit (TTF) and information system success (ISS) models, with trust-based information technology innovation adoption constructs. Using structural equation modelling, we find that the ISS, TTF, and UTAUT models positively influence the key factors affecting supply chain employees’ willingness to adopt blockchain. Our results show that the UTAUT’s social influence factor has no significant effect on the intention to adopt blockchain, while inter-organisational trust has a significant effect on the relationship between the UTAUT dimension and intention to adopt blockchain.

A Performance Measurement Framework for Socially Sustainable and Resilient Supply Chains using Environmental Goods Valuation Methods

Abstract: Socially sustainable and resilient supply chains are critical for organizations to succeed during both normal and uncertain times. Informed by supply chain disruption events, this study uses the resource-based view to conceptualize a performance framework for firms to strategically measure supply chain social sustainability and resilience capabilities. The performance framework integrates (a) the environmental goods valuation to evaluate social sustainability and (b) digitalization using blockchain technology to enhance supply chain process sustainability and resilience. Using secondary COVID-19 supply chain disruption data, the performance framework illustrates various social sustainability implications, market-based valuation methods, and supporting blockchain capabilities for supply chains. The study identifies potential future research to further evaluate the effectiveness of the proposed performance measurement framework and to advance it theoretically. The study also suggests practitioners utilize the performance measurement framework to manage supply chain social sustainability issues and resilience such that it can contribute to their competitive advantages.

Major barriers to information sharing in reverse logistics of construction and demolition waste

Abstract: Reverse logistics (RL) is crucial for construction and demolition (C&D) waste management. In practice, information sharing (IS) is considered as an effective means to strengthen the coordination among stakeholders, so as to deliver in time, reduce costs, and address the mismatch between demand and supply of RL. However, the adoption of IS in RL of C&D waste is dissatisfactory due to various barriers, and these barriers inevitably affect each other. Furthermore, the interrelationships among barriers systematically affect the significance of each barrier in the adoption of IS because a particular barrier could present significant challenges to IS through its interrelationship with other barriers. Prior studies have explored strategies to remove these barriers, but few analyzed their complex interrelationships. To fill the gap, this study aims to identify the major barriers systematically and to analyze their hierarchical relationships by using interpretive structural modeling (ISM) and Matrice d’Impacts Croisés Multiplication Appliquée à un Classement (MICMAC). To start with, a total of 23 preliminary barriers were identified through relevant literatures. Then, 14 major barriers were screened out and the adjacency matrix was established through the feedback from the 11 experts. The corresponding reachability matrix was obtained with Python software, and a hierarchical structure was developed to further analysis. These major barriers were classified into multiple categories based on the calculation of driving power and dependence power. Meanwhile, the findings reveal that lack of certainty in market environment, lack of trust among stakeholders, and lack of government support are the three most important barriers negatively influencing the IS in RL of C&D waste. This study helps scholars understand the intricate relationships between barriers and also provides an effective way to combine ISM and MICMAC techniques. Also, it provides valuable references for project managers to understand the priorities of barriers and to allocate appropriate resources to mitigate the major barriers.

The effect of supply chain quality management on supply chain performance: the indirect roles of supply chain agility and innovation

Abstract: The current study seeks to investigate how supply chain quality management (SCQM) and supply chain agility (SCA) and innovation (SCI) have an impact on supply chain performance (SCP) and how SCQM affects SCP through the mediating role of SCA and SCI capabilities.,In line with the research objective, a quantitative model was applied, and a multi-item survey questionnaire was developed to collect primary data. A random sample of 284 manufacturing firms belonging to different industries was used. The measurement model was assessed for validity and reliability, and satisfactory levels of these tests were demonstrated. Research hypotheses were examined using structural equation modeling (SEM).,The results of the current study have significant implications in regard to the further improvement of SCP through SCQM. The study also found that SCQM plays a key role across the entire SC network in facilitating and developing SCA and SCI capabilities. The remarkable findings of the current study revealed the indirect effect of SCQM on SCP through SCA and SCI. These results broaden the work of previous studies which identified the positive effects of SCQM on performance by providing meaningful insights into SCQM's role in promoting SCA and SCI capabilities, which, in turn, further improves SCP.,This study addresses a gap in the literature concerning the effect of SCQM on SCP. In addition, it is the first study, to the best of the researchers' knowledge, to explore the role of two major SC capabilities, namely, SCA and SCI on the SCQM–SCP relationship. Moreover, the present study addresses a questionable issue in the literature regarding practices that conceptualize SCQM. Several studies confuse SCQM practices with internal quality management (QM) practices. This study defines SCQM as consisting of collaborative QM practices with external SC members and proposes five related practices for measuring SCQM.