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Rich Ling

Bio: Rich Ling is an academic researcher from Nanyang Technological University. The author has contributed to research in topics: Mobile phone & Mobile telephony. The author has an hindex of 26, co-authored 78 publications receiving 4035 citations. Previous affiliations of Rich Ling include IT University of Copenhagen & University of Michigan.


Papers
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Book
01 Jan 2004
TL;DR: Ling et al. as mentioned in this paper examined the once unexpected interaction between humans and cell phones, and between humans, period, based on world-wide research involving tens of thousands of interviews and contextual observations, looked into the impact of the phone on our daily lives.
Abstract: Has the cell phone forever changed the way people communicate? The mobile phone is used for “real time” coordination while on the run, adolescents use it to manage their freedom, and teens “text” to each other day and night. The mobile phone is more than a simple technical innovation or social fad, more than just an intrusion on polite society. This book, based on world-wide research involving tens of thousands of interviews and contextual observations, looks into the impact of the phone on our daily lives. The mobile phone has fundamentally affected our accessibility, safety and security, coordination of social and business activities, and use of public places. Based on research conducted in dozens of countries, this insightful and entertaining book examines the once unexpected interaction between humans and cell phones, and between humans, period. The compelling discussion and projections about the future of the telephone should give designers everywhere a more informed practice and process, and provide researchers with new ideas to last years. *Rich Ling (an American working in Norway) is a prominent researcher, interviewed in the new technology article in the November 9 issue of the New York Times Magazine. *A particularly "good read", this book will be important to the designers, information designers, social psychologists, and others who will have an impact on the development of the new third generation of mobile telephones. *Carefully and wittily written by a senior research scientist at Telenor, Norway's largest telecommunications company, and developer of the first mobile telephone system that allowed for international roaming. Table of Contents Preface Acknowledgments Chapter 1: Introduction Chapter 2: Making Sense of Mobile Telephone Adoption Chapter 3: Safety and Security Chapter 4: The Coordination of Everyday Life Chapter 5: The Mobile Telephone and Teens Chapter 6: The Intrusive Nature of Mobile Telephony Chapter 7: Texting and the Growth of Asynchronous Discourse Chapter 8: Conclusion: The Significance of Osborne's Prognosis Appendix Endnotes Bibliography Index

898 citations

Journal ArticleDOI
TL;DR: The categorical self- report measure asking respondents to estimate “how often” they use their mobile phones fared better than the continuous self-report measure asking them to estimate their mobile phone activity “yesterday.”
Abstract: Approximately 40% of mobile phone use studies published in scholarly communication journals base their findings on self-report data about how frequently respondents use their mobile phones. Using a subset of a larger representative sample we examine the validity of this type of self-report data by comparing it to server log data. The self-report data correlate only moderately with the server log data, indicating low criterion validity. The categorical self-report measure asking respondents to estimate “how often” they use their mobile phones fared better than the continuous self-report measure asking them to estimate their mobile phone activity “yesterday.” A multivariate exploratory analysis further suggests that it may be difficult to identify under- and overreporting using demographic variables alone.

353 citations

Journal ArticleDOI
TL;DR: In this paper, the authors present the results of a three-year investigation of the relationship between billing information and household energy consumption in Oslo, Norway, and show that more informative bills resulted in energy savings of about 10%.

310 citations

Book ChapterDOI
Rich Ling1
01 Jan 2005
TL;DR: Since the late 1990’s the use of short messaging system (SMS) or “texting” has seen phenomenal growth and among teens, this is the preferred form of mediated interaction surpassing instant messaging, e-mail, voice mobile telephony and even traditional fixed line telephone calls.
Abstract: Since the late 1990’s the use of short messaging system (SMS) or “texting” has seen phenomenal growth. Statistics show that on average there are more than 280 000 SMS messages sent every hour in Norway, that is more than 6.7 million per day and this in a country with only 4 million inhabitants (Sandvin, Dagfinrud and Saether 2002). Among teens, this is the preferred form of mediated interaction surpassing instant messaging, e-mail, voice mobile telephony and even traditional fixed line telephone calls. SMS messages have several characteristics that make it useful for teens and increasingly for other groups. First of all, it is relatively cheap and it is personal, it is a direct message from one person to another. Since mobile telephones are essentially ubiquitous among teens, one knows that if they send an SMS to a certain telephone number that it will come to that person, and not to another individual. SMS is asynchronous, that is it does not require the immediate attention of the receiver. In addition, it is relatively unobtrusive. If, for example, one turns off the ringing sounds on their mobile telephone, nobody is the wiser that a teen is sending and receiving communications. Indeed research shows that teens send and receive SMS messages in class at school and through the night. Around 20% of teens say that they send and receive SMS messages after midnight on a weekly basis.

232 citations


Cited by
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Journal ArticleDOI
TL;DR: As an example of how the current "war on terrorism" could generate a durable civic renewal, Putnam points to the burst in civic practices that occurred during and after World War II, which he says "permanently marked" the generation that lived through it and had a "terrific effect on American public life over the last half-century."
Abstract: The present historical moment may seem a particularly inopportune time to review Bowling Alone, Robert Putnam's latest exploration of civic decline in America. After all, the outpouring of volunteerism, solidarity, patriotism, and self-sacrifice displayed by Americans in the wake of the September 11 terrorist attacks appears to fly in the face of Putnam's central argument: that \"social capital\" -defined as \"social networks and the norms of reciprocity and trustworthiness that arise from them\" (p. 19)'has declined to dangerously low levels in America over the last three decades. However, Putnam is not fazed in the least by the recent effusion of solidarity. Quite the contrary, he sees in it the potential to \"reverse what has been a 30to 40-year steady decline in most measures of connectedness or community.\"' As an example of how the current \"war on terrorism\" could generate a durable civic renewal, Putnam points to the burst in civic practices that occurred during and after World War II, which he says \"permanently marked\" the generation that lived through it and had a \"terrific effect on American public life over the last half-century.\" 3 If Americans can follow this example and channel their current civic

5,309 citations

Journal ArticleDOI
TL;DR: The authors found that people are much more likely to believe stories that favor their preferred candidate, especially if they have ideologically segregated social media networks, and that the average American adult saw on the order of one or perhaps several fake news stories in the months around the 2016 U.S. presidential election, with just over half of those who recalled seeing them believing them.
Abstract: Following the 2016 U.S. presidential election, many have expressed concern about the effects of false stories (“fake news”), circulated largely through social media. We discuss the economics of fake news and present new data on its consumption prior to the election. Drawing on web browsing data, archives of fact-checking websites, and results from a new online survey, we find: (i) social media was an important but not dominant source of election news, with 14 percent of Americans calling social media their “most important” source; (ii) of the known false news stories that appeared in the three months before the election, those favoring Trump were shared a total of 30 million times on Facebook, while those favoring Clinton were shared 8 million times; (iii) the average American adult saw on the order of one or perhaps several fake news stories in the months around the election, with just over half of those who recalled seeing them believing them; and (iv) people are much more likely to believe stories that favor their preferred candidate, especially if they have ideologically segregated social media networks.

3,959 citations

01 Jan 2012

3,692 citations

Journal ArticleDOI
TL;DR: In their new Introduction, the authors relate the argument of their book both to the current realities of American society and to the growing debate about the country's future as mentioned in this paper, which is a new immediacy.
Abstract: Meanwhile, the authors' antidote to the American sicknessa quest for democratic community that draws on our diverse civic and religious traditionshas contributed to a vigorous scholarly and popular debate. Attention has been focused on forms of social organization, be it civil society, democratic communitarianism, or associative democracy, that can humanize the market and the administrative state. In their new Introduction the authors relate the argument of their book both to the current realities of American society and to the growing debate about the country's future. With this new edition one of the most influential books of recent times takes on a new immediacy.\

2,940 citations