Showing papers by "Richard Harper published in 1997"
27 Mar 1997
TL;DR: An examination of work practice in a knowledge-based, document-intensive organization is reported on and the role of paper is described, showing how such an examination can provide a resource for the determination of system design modifications that can be undertaken in the short term.
Abstract: We report on an examination of work practice in a knowledge-based, document-intensive organization and describe the role of paper in that work. We show how such an examination can provide a resource for (1) the determination of system design modifications that can be undertaken in the short term; (2) the determination of entirely new systems design requiring longer term research and development; and (3) helping to specify where paper will continue to he used in future document-related work practice.
171 citations
TL;DR: The role of the preoperative risk assessment form as used in anaesthetic practice at a cardiothoracic hospital is focused on, and what would be the advantages and disadvantages of shifting the paper into the electronic form is considered.
Abstract: This report describes an ethnographic study of document use by anaesthetists. In doing so, it focuses on the role of the preoperative risk assessment form as used in anaesthetic practice at a cardiothoracic hospital, and considers what would be the advantages and disadvantages of shifting the paper into the electronic form. Evidence from this case study is used to comment on how the practical use of documents by medical professionals can be fundamentally at odds with how the organization at large would like to use them. We argue that hospital trusts need to take into account this practical perspective in order to build effective, on-line document systems.
52 citations
Book•
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05 Nov 1997
TL;DR: Harper as mentioned in this paper used the International Monetary Fund as a case study to show how thinking differently about IT systems can dramatically improve the manageability and accessibility of documents in organisations, using search and retrieval applications, the use of hypertext documents and shared database applications like Lotus Notes.
Abstract: In this book, Richard Harper uses the International Monetary Fund as a case study to show how thinking differently about IT systems can dramatically improve the manageability and accessibility of documents in organisations. The systems he considers uses search and retrieval applications, the use of hypertext documents and shared database applications like Lotus Notes.
36 citations
07 Sep 1997
TL;DR: In this paper, the authors report findings from an ethnographic study of work practice at the International Monetary Fund, in Washington, DC, and describe the mission process, drawing attention to important aspects of social organisation in that process.
Abstract: The paper reports findings from an ethnographic study of work practice at the International Monetary Fund, in Washington, DC. In particular, it describes the mission process, drawing attention to important aspects of social organisation in that process. These aspects, relating to social validation, ritual, and the moral (as against the arithmetical) transformation of numbers, are crucial to understanding the nature of missions and what role new technologies might play in them.
14 citations
Proceedings Article•
01 Jan 1997
2 citations