How to Do Things With Words

http://science.sciencemag.org/content/sci/201/4359/899.2.full.pdf

Phenomenology of perception.

From the Publisher: 
A Question of Identity 
Life on the Screen is a fascinating and wide-ranging investigation of the impact of computers and networking on society, peoples' perceptions of themselves, and the individual's relationship to machines. Sherry Turkle, a Professor of the Sociology of Science at MIT and a licensed psychologist, uses Internet MUDs (multi-user domains, or in older gaming parlance multi-user dungeons) as a launching pad for explorations of software design, user interfaces, simulation, artificial intelligence, artificial life, agents, "bots," virtual reality, and "the on-line way of life." 
Turkle's discussion of postmodernism is particularly enlightening. She shows how postmodern concepts in art, architecture, and ethics are related to concrete topics much closer to home, for example AI research (Minsky's "Society of Mind") and even MUDs (exemplified by students with X-window terminals who are doing homework in one window and simultaneously playing out several different roles in the same MUD in other windows). Those of you who have (like me) been turned off by the shallow, pretentious, meaningless paintings and sculptures that litter our museums of modern art may have a different perspective after hearing what Turkle has to say. 
This is a psychoanalytical book, not a technical one. However, software developers and engineers will find it highly accessible because of the depth of the author's technical understanding and credibility. Unlike most other authors in this genre, Turkle does not constantly jar the technically-literate reader with blatant errors or bogus assertions about how things work. Although I personally don't have time or patience for MUDs,view most of AI as snake-oil, and abhor postmodern architecture, I thought the time spent reading this book was an extremely good investment.

스크린 위의 삶 = Life on the screen : identity in the age of the internet

How to ... be a reflective practitioner.

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The Practice Of Everyday Life

There are numerous everyday health technologies (applications designed for people to use in their daily lives) that promote healthy eating habits. From educational games to monitoring applications, these systems often take a corrective approach in that they are designed to fix the problematic aspects of people’s interactions with, and thoughts about, food. We propose a complementary approach, termed celebratory health technology design, in which systems promote healthy eating by highlighting positive food interactions, meanings, and values. We present a case study from our research to show the benefit and feasibility of designing celebratory health applications. Our goal is to encourage a more comprehensive approach to everyday health technology design, one that encompasses not only corrective systems, but celebratory applications as well.

/pdf/celebratory-health-technology-20vdob6i14.pdf

Celebratory health technology

This paper reports ongoing investigations into the use and role of paper-mail communications in domestic environments. It utilises ethnographically informed data to analyse how paper-mail supports various social roles within the home, particularly a division of labour whereby women tend to be largely responsible for what may be called "managing the home". Implications for the future of paper-mail are considered, as well as suggestions made about how email tools may be designed to reflect the patterns of social organisation within the home.

The social organisation of communication in the home of the twenty-first century: an analysis of the future of paper-mail and implications for the design of electronic alternatives

Video in support of organisational talk

The organizational and social aspects of software engineering (SE) are now increasingly well investigated. This paper proposes that there are a number of approaches taken in research that can be distinguished not by their method or topic but by the different views they construct of the human agent acting in SE. These views have implications for the pragmatic outcome of the research, such as whether systems design suggestions are made, proposals for the development of practical reasoning tools or the effect of Social Network Systems on engineer’s sociability. This paper suggests that these studies tend to underemphasize the felt-life of engineers, a felt-life that is profoundly emotional though played in reference to ideas of moral propriety and ethics. This paper will present a study of this felt-life, suggesting it consists of a form of digital dwelling. The perspective this view affords are contrasted with process and ‘scientific’ approaches to the human agent in SE, and with the more humanistic studies of SE reasoning common in CSCW.

/pdf/dwelling-in-software-aspects-of-the-felt-life-of-engineers-3wzg99q2gz.pdf

Dwelling in Software: Aspects of the Felt-Life of Engineers in Large Software Projects

This paper reports findings of an analysis into active badges as sociological phenomena. It examines the symbolic meaning given to active badges, the normative constraints underpinning attitudes to active badges; and the relationship between normative constraints, meaning, use, and the moral order of a workplace. It will be suggested that active badges can usefully be viewed as totems. The materials discussed derive from ethnographically informed interviews of 44 members of a corporate research institution. Similarities between this setting and other workplaces will be remarked. The role of sociological reasoning in design will conclude the paper.

Richard Harper

Papers

Celebratory health technology

The social organisation of communication in the home of the twenty-first century: an analysis of the future of paper-mail and implications for the design of electronic alternatives

Video in support of organisational talk

Dwelling in Software: Aspects of the Felt-Life of Engineers in Large Software Projects

Why do People Wear Active Badges