Richard Harper

Bio: Richard Harper is an academic researcher from Lancaster University. The author has contributed to research in topics: Mobile phone & Computer-supported cooperative work. The author has an hindex of 47, co-authored 200 publications receiving 8972 citations. Previous affiliations of Richard Harper include University of Surrey & National Health Service.

The Inside Text: Social, Cultural and Design Perspectives on SMS

Abstract: SMS or Text is one of the most popular forms of messaging. Yet, despite its immense popularity, SMS has remained unexamined by science. Not only that, but the commercial organisations, who have been forced to offer SMS by a demanding public, have had very little idea why it has been successful. Indeed, they have, until very recently, planned to replace SMS with other messaging services such as MMS. This book is the first to bring together scientific studies into the values that texting provides, examining both cultural variation in countries as different as the Philippines and Germany, as well as the differences between SMS and other communications channels like Instant Messaging and the traditional letter. It presents usability and design research which explores how SMS will evolve and what is likely to be the pattern of person-to-person messaging in the future. In short, The Inside Text is a fundamental resource for anyone interested in mobile communications at the start of the 21st Century.

Who's hogging the bandwidth: the consequences of revealing the invisible in the home

Abstract: As more technologies enter the home, householders are burdened with the task of digital housekeeping-managing and sharing digital resources like bandwidth. In response to this, we created and evaluated a domestic tool for bandwidth management called Home Watcher. Our field trial showed that when resource contention amongst different household members is made visible, people's understanding of bandwidth changes and household politics are revealed. In this paper, we describe the consequences of showing real time resource usage in a home, and how this varies depending on the social make up of the household.

The whereabouts clock: early testing of a situated awareness device

Abstract: We describe the initial deployment of a prototype device to support awareness of people's location and activities in an office environment. This is a first step toward the design and testing of a related device for the home. Findings from this workplace trial show its value in helping people have a virtual presence, in locating people, and in fostering a sense of group belonging. However, the results also suggest how the design could be made more flexible and expressive which we will explore in the upcoming home trial.

The past is a different place: they do things differently there

Abstract: This paper reports the trial of a wearable data capture device, SenseCam, as a resource for digital narratives and uses data from the trial to reflect on the models of the 'mind' that underscore HCI. More particularly, over a period of one week, 5 participants and 2 researchers used SenseCams to capture digital traces of their experiences, and used the same to create 'story telling' materials for presentation at a workshop at the end of the trial. The study found that all users delighted in the devices, but found that the traces that SenseCams produced were not analogues to their own memory. Instead, SenseCam data presented a picture of daily lives which was at once different to the one recollected by participants and yet brought a sense of wonder, depth and felt-life that was strangely enriching; furthermore, SenseCam data enabled participants to create artistic and evocative stories about prosaic activities that would not normally merit being recounted; and finally, SenseCam data could be used to tell parables about 'life' and hence about the characters in those parables. The paper will comment on the implications these findings have for digital narrative technologies, on concepts of memory prosthesis devices, the sociology of memory and for the concept of mind that underscores HCI.

스크린 위의 삶 = Life on the screen : identity in the age of the internet

Abstract: From the Publisher: A Question of Identity Life on the Screen is a fascinating and wide-ranging investigation of the impact of computers and networking on society, peoples' perceptions of themselves, and the individual's relationship to machines. Sherry Turkle, a Professor of the Sociology of Science at MIT and a licensed psychologist, uses Internet MUDs (multi-user domains, or in older gaming parlance multi-user dungeons) as a launching pad for explorations of software design, user interfaces, simulation, artificial intelligence, artificial life, agents, "bots," virtual reality, and "the on-line way of life." Turkle's discussion of postmodernism is particularly enlightening. She shows how postmodern concepts in art, architecture, and ethics are related to concrete topics much closer to home, for example AI research (Minsky's "Society of Mind") and even MUDs (exemplified by students with X-window terminals who are doing homework in one window and simultaneously playing out several different roles in the same MUD in other windows). Those of you who have (like me) been turned off by the shallow, pretentious, meaningless paintings and sculptures that litter our museums of modern art may have a different perspective after hearing what Turkle has to say. This is a psychoanalytical book, not a technical one. However, software developers and engineers will find it highly accessible because of the depth of the author's technical understanding and credibility. Unlike most other authors in this genre, Turkle does not constantly jar the technically-literate reader with blatant errors or bogus assertions about how things work. Although I personally don't have time or patience for MUDs,view most of AI as snake-oil, and abhor postmodern architecture, I thought the time spent reading this book was an extremely good investment.

The Practice Of Everyday Life

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