Richard Wener

Bio: Richard Wener is an academic researcher from New York University. The author has contributed to research in topics: Excellence & Environmental psychology. The author has an hindex of 21, co-authored 67 publications receiving 2098 citations.

The Morning Rush Hour Predictability and Commuter Stress

Abstract: Although it is obvious that commuting to work is stressful, it is not at all clear why this is so. This study examined the potential role of commute unpredictability in the stressfulness of the dai...

A morning stroll: Levels of physical activity in car and mass transit commuting

Abstract: Walking as part of the commute has been suggested as a source of healthful moderate activity, although there has been little empirical study to verify this supposition or determine whether one mode is superior to others. This cross-sectional study assessed differences between car and train commuters in level of physical activity. One hundred eleven train and car commuters were asked to wear a pedometer for one week of commuting on their regular route plus complete a standardized self-report physical activity index. Train commuters walked an average of 30% more steps per day, reported having walked for a period of 10 minutes or more while traveling significantly more often, and were 4 times more likely to walk 10,000 steps per day than car commuters. Transportation mode can significantly affect the amount of physical activity commuters accumulate during the course of a typical work day without planned or coordinated exercise programs.

Running for the 7:45: The effects of public transit improvements on commuter stress

Abstract: This research project took advantage of the implementation of a major mass transit improvement by New Jersey Transit which provided a "one-seat ride" into New York City for many commuters who previously had to transfer in Hoboken in order to take Port Authority Trans Hudson (PATH) trains into New York City. The creation of this new service provided a natural experiment in which some riders switched to the new route, while others continued to use their previous route. We studied psychological and psychophysiological responses to these commuting options, using a quasi-experimental, pre-post change, field research design. We found that riders on this new line had lower levels of stress, as multiply measured, than they had earlier, before the advent of this new train, or than did other riders currently using the Hoboken-PATH option. The stress effects seemed to be mediated by the time of the trip – that is, the reduced trip time of the new, direct service seemed to be a primary factor in the reduced stress to riders. Predictability of the trip was also inversely correlated with stress, but did not distinguish between the commuter groups. These results were largely replicated with a student group who rode the same lines acting as simulated commuters.

Servicescapes: The Impact of Physical Surroundings on Customers and Employees:

Abstract: A typology of service organizations is presented and a conceptual framework is advanced for exploring the impact of physical surroundings on the behaviors of both customers and employees. The abili...

Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach:

Abstract: Through qualitative and empirical research, the authors find that the service quality construct conforms to the structure of a third-order factor model that ties service quality perceptions to distinct and actionable dimensions: outcome, interaction, and environmental quality. In turn, each has three subdimensions that define the basis of service quality perceptions. The authors further suggest that for each of these subdimensions to contribute to improved service quality perceptions, the quality received by consumers must be perceived to be reliable, responsive, and empathetic. The authors test and support this conceptualization across four service industries. They consider the research and managerial implications of the study and its limitations.

반도체 공정 overview

Abstract: With digital equipment becoming increasingly networked, either on wired or wireless networks, for personal and professional use alike, distributed software systems have become a crucial element in information and communications technologies. The study of these systems forms the core of the ARLES' work, which is specifically concerned with defining new system software architectures, based on the use of emerging networking technologies. In this context, we concentrate on the study of distributed systems which bring to life the vision of ubiquitous computing systems, also known as ambient intelligence.

The built environment and mental health.

Abstract: The built environment has direct and indirect effects on mental health. High-rise housing is inimical to the psychological well-being of women with young children. Poor-quality housing appears to increase psychological distress, but methodological issues make it difficult to draw clear conclusions. Mental health of psychiatric patients has been linked to design elements that affect their ability to regulate social interaction (e.g., furniture configuration, privacy). Alzheimer's patients adjust better to small-scale, homier facilities that also have lower levels of stimulation. They are also better adjusted in buildings that accommodate physical wandering. Residential crowding (number of people per room) and loud exterior noise sources (e.g., airports) elevate psychological distress but do not produce serious mental illness. Malodorous air pollutants heighten negative affect, and some toxins (e.g., lead, solvents) cause behavioral disturbances (e.g., self-regulatory ability, aggression). Insufficient daylight is reliably associated with increased depressive symptoms. Indirectly, the physical environment may influence mental health by altering psychosocial processes with known mental health sequelae. Personal control, socially supportive relationships, and restoration from stress and fatigue are all affected by properties of the built environment. More prospective, longitudinal studies and, where feasible, randomized experiments are needed to examine the potential role of the physical environment in mental health. Even more challenging is the task of developing underlying models of how the built environment can affect mental health. It is also likely that some individuals may be more vulnerable to mental health impacts of the built environment. Because exposure to poor environmental conditions is not randomly distributed and tends to concentrate among the poor and ethnic minorities, we also need to focus more attention on the health implications of multiple environmental risk exposure.