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Said A. Salloum

Bio: Said A. Salloum is an academic researcher from University of Salford. The author has contributed to research in topics: Technology acceptance model & Social media. The author has an hindex of 31, co-authored 138 publications receiving 2318 citations. Previous affiliations of Said A. Salloum include University of Sharjah & British University in Dubai.

Papers published on a yearly basis

Papers
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Journal ArticleDOI
TL;DR: The TAM has been extended by the aforementioned factors to examine the students’ acceptance of e-learning in five different universities in the United Arab of Emirates (UAE), and it indicated that system quality, computer self-efficacy, and computer playfulness have a significant impact on perceived ease of use of E-learning system.
Abstract: Extending the Technology Acceptance Model (TAM) for studying the e-learning acceptance is not a new research topic, and it has been tackled by many scholars. However, the development of a comprehensive TAM that could be able to examine the e-learning acceptance under any circumstances is regarded to be an essential research direction. To identify the most widely used external factors of the TAM concerning the e-learning acceptance, a literature review comprising of 120 significant published studies from the last twelve years was conducted. The review analysis indicated that computer self-efficacy, subjective/social norm, perceived enjoyment, system quality, information quality, content quality, accessibility, and computer playfulness were the most common external factors of TAM. Accordingly, the TAM has been extended by the aforementioned factors to examine the students' acceptance of e-learning in five different universities in the United Arab of Emirates (UAE). A total of 435 students participated in the study. The results indicated that system quality, computer self-efficacy, and computer playfulness have a significant impact on perceived ease of use of e-learning system. Furthermore, information quality, perceived enjoyment, and accessibility were found to have a positive influence on perceived ease of use and perceived usefulness of e-learning system.

313 citations

Journal ArticleDOI
TL;DR: Innovativeness and trust were found not to significantly affect the E-learning system acceptance, and knowledge sharing and quality in the universities have a positive influence on E- learning acceptance among the students.
Abstract: The main objective of this article is to study the factors that affect university students’ acceptance of E-learning systems. To achieve this objective, we have proposed a new model that aims to investigate the impact of innovativeness, quality, trust, and knowledge sharing on E-learning acceptance. Data collection has taken place through an online questionnaire survey, which was carried out at The British University in Dubai (BUiD) and University of Fujairah (UOF) in the UAE. There were 251 students participated in this study. Data were analyzed using SmartPLS and SPSS. The Structural Equation Modelling (SEM) has been used to validate the proposed model. The outcomes revealed that knowledge sharing and quality in the universities have a positive influence on E-learning acceptance among the students. Innovativeness and trust were found not to significantly affect the E-learning system acceptance. By identifying the factors that influence the E-learning acceptance, it will be more useful to provide better services for E-learning. Other implications are also presented in the study.

175 citations

Journal ArticleDOI
TL;DR: This survey focused on analyzing the text mining studies related to Facebook and Twitter; the two dominant social media in the world, to describe how studies in social media have used text analytics and text mining techniques for the purpose of identifying the key themes in the data.
Abstract: Text mining has become one of the trendy fields that has been incorporated in several research fields such as computational linguistics, Information Retrieval (IR) and data mining Natural Language Processing (NLP) techniques were used to extract knowledge from the textual text that is written by human beings Text mining reads an unstructured form of data to provide meaningful information patterns in a shortest time period Social networking sites are a great source of communication as most of the people in today’s world use these sites in their daily lives to keep connected to each other It becomes a common practice to not write a sentence with correct grammar and spelling This practice may lead to different kinds of ambiguities like lexical, syntactic, and semantic and due to this type of unclear data, it is hard to find out the actual data order Accordingly, we are conducting an investigation with the aim of looking for different text mining methods to get various textual orders on social media websites This survey aims to describe how studies in social media have used text analytics and text mining techniques for the purpose of identifying the key themes in the data This survey focused on analyzing the text mining studies related to Facebook and Twitter; the two dominant social media in the world Results of this survey can serve as the baselines for future text mining research

158 citations

Journal ArticleDOI
TL;DR: An integrated model through the integration of three different theoretical models is developed, namely technology acceptance model (TAM), theory of planned behavior (TPB), and expectation-confirmation model (ECM), indicating that perceived ease of use, attitude, perceived behavioral control, and subjective norms are significant predictors to explain the continued use of m-learning.
Abstract: To the best of our knowledge, much research has been conducted concerning the topic of mobile learning (m-learning) adoption or acceptance. However, examining the continued use of m-learning is still in short supply and calling for further research. To bridge this limitation, this study develops an integrated model through the integration of three different theoretical models, namely technology acceptance model (TAM), theory of planned behavior (TPB), and expectation-confirmation model (ECM). To examine the proposed model, a questionnaire survey was developed to collect data from 273 postgraduate students enrolled at The British University in Dubai in the United Arab of Emirates (UAE). The partial least squares-structural equation modeling (PLS-SEM) is used to analyze the collected data. The empirical results indicated that perceived ease of use, attitude, perceived behavioral control, and subjective norms are significant predictors to explain the continued use of m-learning. Nevertheless, perceived usefulness and satisfaction were shown to be insignificant determinants to continuous intention. Further theoretical and practical implications are also discussed.

133 citations

Journal ArticleDOI
TL;DR: In this article, the effect of fear emotion on students' and teachers' technology adoption during the COVID-19 pandemic was explored and the study has made use of Google Meet© as an educational social platf...
Abstract: This study seeks to explore the effect of fear emotion on students' and teachers' technology adoption during COVID-19 pandemic. The study has made use of Google Meet© as an educational social platf...

129 citations


Cited by
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Journal ArticleDOI
TL;DR: Machine learning addresses many of the same research questions as the fields of statistics, data mining, and psychology, but with differences of emphasis.
Abstract: Machine Learning is the study of methods for programming computers to learn. Computers are applied to a wide range of tasks, and for most of these it is relatively easy for programmers to design and implement the necessary software. However, there are many tasks for which this is difficult or impossible. These can be divided into four general categories. First, there are problems for which there exist no human experts. For example, in modern automated manufacturing facilities, there is a need to predict machine failures before they occur by analyzing sensor readings. Because the machines are new, there are no human experts who can be interviewed by a programmer to provide the knowledge necessary to build a computer system. A machine learning system can study recorded data and subsequent machine failures and learn prediction rules. Second, there are problems where human experts exist, but where they are unable to explain their expertise. This is the case in many perceptual tasks, such as speech recognition, hand-writing recognition, and natural language understanding. Virtually all humans exhibit expert-level abilities on these tasks, but none of them can describe the detailed steps that they follow as they perform them. Fortunately, humans can provide machines with examples of the inputs and correct outputs for these tasks, so machine learning algorithms can learn to map the inputs to the outputs. Third, there are problems where phenomena are changing rapidly. In finance, for example, people would like to predict the future behavior of the stock market, of consumer purchases, or of exchange rates. These behaviors change frequently, so that even if a programmer could construct a good predictive computer program, it would need to be rewritten frequently. A learning program can relieve the programmer of this burden by constantly modifying and tuning a set of learned prediction rules. Fourth, there are applications that need to be customized for each computer user separately. Consider, for example, a program to filter unwanted electronic mail messages. Different users will need different filters. It is unreasonable to expect each user to program his or her own rules, and it is infeasible to provide every user with a software engineer to keep the rules up-to-date. A machine learning system can learn which mail messages the user rejects and maintain the filtering rules automatically. Machine learning addresses many of the same research questions as the fields of statistics, data mining, and psychology, but with differences of emphasis. Statistics focuses on understanding the phenomena that have generated the data, often with the goal of testing different hypotheses about those phenomena. Data mining seeks to find patterns in the data that are understandable by people. Psychological studies of human learning aspire to understand the mechanisms underlying the various learning behaviors exhibited by people (concept learning, skill acquisition, strategy change, etc.).

13,246 citations

Posted Content
TL;DR: Deming's theory of management based on the 14 Points for Management is described in Out of the Crisis, originally published in 1982 as mentioned in this paper, where he explains the principles of management transformation and how to apply them.
Abstract: According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

9,241 citations

Journal ArticleDOI

1,773 citations

Proceedings ArticleDOI
08 Nov 1987
TL;DR: In this paper, a company's ideas and methods of implementation of total quality control (TQC) are presented. But, as stated by the authors, "Tqc is very much a people thing, and requires employees at all levels to become familiar with, and practise basic charting and problem solving techniques".
Abstract: It is considered by many that for industry to prosper into the 1990s it must adopt the principles of total quality control. These principles offer the opportunity to tap previously unused brainpower within an organisation, and to achieve what our potential overseas customers expect of us, that is, a guaranteed 100 per cent good product. This paper presents one company's ideas and methods of implementation. Tqc is very much a people thing, and requires employees at all levels to become familiar with, and practise basic charting and problem solving techniques. Economics do not allow us to load up our organisations with service departments. Quality must be controlled by the people at the workface (a).

667 citations

Journal ArticleDOI
TL;DR: The findings of this study offer useful suggestions for policy-makers, designers, developers and researchers, which will enable them to get better acquainted with the key aspects of the e-learning system usage successfully during COVID-19 pandemic.
Abstract: The provision and usage of online and e-learning system is becoming the main challenge for many universities during COVID-19 pandemic. E-learning system such as Blackboard has several fantastic features that would be valuable for use during this COVID-19 pandemic. However, the successful usage of e-learning system relies on understanding the adoption factors as well as the main challenges that face the current e-learning systems. There is lack of agreement about the critical challenges and factors that shape the successful usage of e-learning system during COVID-19 pandemic; hence, a clear gap has been identified in the knowledge on the critical challenges and factors of e-learning usage during this pandemic. Therefore, this study aims to explore the critical challenges that face the current e-learning systems and investigate the main factors that support the usage of e-learning system during COVID-19 pandemic. This study employed the interview method using thematic analysis through NVivo software. The interview was conducted with 30 students and 31 experts in e-learning systems at six universities from Jordan and Saudi Arabia. The findings of this study offer useful suggestions for policy-makers, designers, developers and researchers, which will enable them to get better acquainted with the key aspects of the e-learning system usage successfully during COVID-19 pandemic.

586 citations