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Sandi Mann

Bio: Sandi Mann is an academic researcher from University of Central Lancashire. The author has contributed to research in topics: Emotional labor & Boredom. The author has an hindex of 20, co-authored 54 publications receiving 9351 citations.


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TL;DR: In this paper, the psychological impact of teleworking compared to office-based work was examined and it was found that teleworkers experience significantly more mental health symptoms of stress than office-workers and slightly more physical health symptoms.
Abstract: The paper examines the psychological impact of teleworking compared to office-based work. Results suggest a negative emotional impact of teleworking, particularly in terms of such emotions as loneliness, irritability, worry and guilt, and that teleworkers experience significantly more mental health symptoms of stress than office-workers and slightly more physical health symptoms.

355 citations

Journal ArticleDOI
TL;DR: Emotional labour is positively correlated with both 'interaction stress' and daily stress levels and the deeper the intensity of interactions and the more variety of emotions experienced, the more emotional labour was reported.
Abstract: For many within the nursing profession, the work role involves a great deal of emotional work or ‘emotional labour’. Such emotional work can be performed through ‘surface acting’ in which the individual simply feigns an appropriate emotion, or through ‘deep acting’ in which they actually try to feel the required emotion. The current study aims to aid understanding of the complex relationship between components of emotional labour and stress within the mental health nursing sector. Thirty-five mental health nurses completed questionnaires relating to a total of 122 nurse–patient interactions. Data were collected in relation to: (1) the duration and intensity of the interaction; (2) the variety of emotions expressed; (3) the degree of surface or deep acting the nurse performed; and (4) the perceived level of stress the interaction involved. Nurses also completed Daily Stress Indicators. Results suggest that: (1) emotional labour is positively correlated with both ‘interaction stress’ and daily stress levels; (2) the deeper the intensity of interactions and the more variety of emotions experienced, the more emotional labour was reported; and (3) surface acting was a more important predictor of emotional labour than deep acting. Implications for mental health nurses are outlined.

313 citations

Journal ArticleDOI
TL;DR: For example, this paper found that 59% of students find their lectures boring half the time and 30% find most or all of their lectures to be boring, while the personality trait Boredom Proneness was the most important factor moderating the experience of boredom.
Abstract: Student boredom within the school system has been widely studied and shown to be linked to various negative consequences such as diminished academic achievement, school dissatisfaction and truancy. However, little attention has been given to the issue of boredom within higher education and the current study aims to redress this balance. Two hundred and eleven university students completed questionnaires aimed at assessing contributors, moderators and consequences of their boredom. Results reveal that 59% of students find their lectures boring half the time and 30% find most or all of their lectures to be boring. The consequences of being bored included students missing future lectures and there was also a significant association between level of boredom and grade point average. The most important teaching factor contributing to student boredom is the use of PowerPoint slides, whilst the personality trait Boredom Proneness was the most important factor moderating the experience of boredom. Implications for...

264 citations


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TL;DR: In this paper, the authors discuss how the concept of sustainable development has evolved over the past three decades and particularly how it can be applied to the business level and describe the three types of capital relevant within the corporate sustainability: economic, natural and social capital.
Abstract: The article is intended as a contribution to the ongoing conceptual development of corporate sustainability. At the business level sustainability is often equated with eco-efficiency. However, such a reduction misses several important criteria that firms have to satisfy if they want to become truly sustainable. This article discusses how the concept of sustainable development has evolved over the past three decades and particularly how it can be applied to the business level. It then goes on to describe the three types of capital relevant within the concept of corporate sustainability: economic, natural and social capital. From this basis we shall then develop the six criteria managers aiming for corporate sustainability will have to satisfy: eco-efficiency, socio-efficiency, eco-effectiveness, socio-effectiveness, sufficiency and ecological equity. The article ends with a brief outlook towards future research. Copyright © 2002 John Wiley & Sons, Ltd. and ERP Environment

3,136 citations

01 Jan 2016
TL;DR: The flow the psychology of optimal experience is universally compatible with any devices to read as mentioned in this paper and is available in our digital library an online access to it is set as public so you can get it instantly.
Abstract: Thank you very much for downloading flow the psychology of optimal experience. As you may know, people have search numerous times for their chosen readings like this flow the psychology of optimal experience, but end up in infectious downloads. Rather than reading a good book with a cup of tea in the afternoon, instead they juggled with some harmful bugs inside their desktop computer. flow the psychology of optimal experience is available in our digital library an online access to it is set as public so you can get it instantly. Our digital library saves in multiple countries, allowing you to get the most less latency time to download any of our books like this one. Merely said, the flow the psychology of optimal experience is universally compatible with any devices to read.

1,993 citations

Journal ArticleDOI
Nick Bontis1
TL;DR: A review of the literature pertaining to the assessment of knowledge assets can be found in this article, where a variety of models have surfaced in an attempt to measure IC and this paper aims to highlight their strengths, weaknesses and operationalizations.
Abstract: This paper reviews the literature pertaining to the assessment of knowledge assets. Since knowledge assets are at the crux of sustainable competitive advantage, the burgeoning field of intellectual capital is an exciting area for both researchers and practitioners. Unfortunately, the measurement of such intangible assets is difficult. A variety of models have surfaced in an attempt to measure IC and this paper aims to highlight their strengths, weaknesses and operationalizations.

1,594 citations

Journal ArticleDOI
TL;DR: The relationships found suggest that job satisfaction level is an important factor influencing the health of workers, and organisations should include the development of stress management policies to identify and eradicate work practices that cause most job dissatisfaction as part of any exercise aimed at improving employee health.
Abstract: Background: A vast number of published studies have suggested a link between job satisfaction levels and health. The sizes of the relationships reported vary widely. Narrative overviews of this relationship have been published, but no systematic meta-analysis review has been conducted. Methods: A systematic review and meta-analysis of 485 studies with a combined sample size of 267 995 individuals was conducted, evaluating the research evidence linking self-report measures of job satisfaction to measures of physical and mental wellbeing. Results: The overall correlation combined across all health measures was r = 0.312 (0.370 after Schmidt- Hunter adjustment). Job satisfaction was most strongly associated with mental/psychological problems; strongest relationships were found for burnout (corrected r = 0.478), self-esteem(r = 0.429), depression (r = 0.428), and anxiety(r = 0.420). The correlation with subjective physical illness was more modest (r = 0.287). Conclusions: Correlations in excess of 0.3 are rare in this context. The relationships found suggest that job satisfaction level is an important factor influencing the health of workers. Organisations should include the development of stress management policies to identify and eradicate work practices that cause most job dissatisfaction as part of any exercise aimed at improving employee health. Occupational health clinicians should consider counselling employees diagnosed as having psychological problems to critically evaluate their work—and help them to explore ways of gaining greater satisfaction from this important aspect of their life.

1,389 citations

Journal ArticleDOI
Minu Ipe1
TL;DR: In this paper, the authors present a model that identifies factors that most significantly influence knowledge sharing at the most basic level, namely between individuals in organizations, based on a review of existing literature in this area.
Abstract: Knowledge is now being seen as the most important strategic resource in organizations, and the management of this knowledge is considered critical to organizational success. If organizations have to capitalize on the knowledge they possess, they have to understand how knowledge is created, shared, and used within the organization. Knowledge exists and is shared at different levels in organizations. This article examines knowledge sharing at the most basic level; namely, between individuals in organizations. Based on a review of existing literature in this area, this article presents a model that identifies factors that most significantly influence knowledge sharing at this level.

1,374 citations