자연주의적 탐구조사(Naturalistic Inquiry)

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Using Multivariate Statistics

http://science.sciencemag.org/content/sci/201/4359/899.2.full.pdf

Phenomenology of perception.

語用論(Pragmatics)を考える

/pdf/a-break-in-the-clouds-towards-a-cloud-definition-svovsw1r5a.pdf

A Break in the Clouds: Towards a Cloud Definition

Virtual reality induced symptoms and effects (VRISE): Comparison of head mounted display (HMD), desktop and projection display systems

Voice User Interfaces (VUIs) are becoming ubiquitously available, being embedded both into everyday mobility via smartphones, and into the life of the home via 'assistant' devices. Yet, exactly how users of such devices practically thread that use into their everyday social interactions remains underexplored. By collecting and studying audio data from month-long deployments of the Amazon Echo in participants' homes-informed by ethnomethodology and conversation analysis-our study documents the methodical practices of VUI users, and how that use is accomplished in the complex social life of the home. Data we present shows how the device is made accountable to and embedded into conversational settings like family dinners where various simultaneous activities are being achieved. We discuss how the VUI is finely coordinated with the sequential organisation of talk. Finally, we locate implications for the accountability of VUI interaction, request and response design, and raise conceptual challenges to the notion of designing 'conversational' interfaces.

/pdf/voice-interfaces-in-everyday-life-2y5wyaasrw.pdf

Voice Interfaces in Everyday Life

Serendipity occurs when unexpected circumstances and an “aha” moment of insight result in a valuable, unanticipated outcome. Designing digital information environments to support serendipity can not only provide users with new knowledge, but also propel them in directions they might not otherwise have traveled in—surprising and delighting them along the way. As serendipity involves unexpected circumstances it cannot be directly controlled, but it can be potentially influenced. However, to the best of our knowledge, no previous work has focused on providing a rich empirical understanding of how it might be influenced. We interviewed 14 creative professionals to identify their self-reported strategies aimed at increasing the likelihood of serendipity. These strategies form a framework for examining ways existing digital environments support serendipity and for considering how future environments can create opportunities for it. This is a new way of thinking about how to design for serendipity; by supporting the strategies found to increase its likelihood rather than attempting to support serendipity as a discrete phenomenon, digital environments not only have the potential to help users experience serendipity but also encourage them to adopt the strategies necessary to experience it more often.

/pdf/making-my-own-luck-serendipity-strategies-and-how-to-support-57x6vwhl1b.pdf

“Making my own luck”: Serendipity strategies and how to support them in digital information environments

In this paper we unpack the use of conversational agents, or so-called intelligent personal assistants (IPAs), in multi-party conversation amongst a group of friends while they are socialising in a cafe. IPAs such as Siri or Google Now can be found on a large proportion of personal smartphones and tablets, and are promoted as 'natural language' interfaces. The question we pursue here is how they are actually drawn upon in conversational practice? In our work we examine the use of these IPAs in a mundane and common-place setting and employ an ethnomethodological perspective to draw out the character of the IPA-use in conversation. Additionally, we highlight a number of nuanced practicalities of their use in multi-party settings. By providing a depiction of the nature and methodical practice of their use, we are able to contribute our findings to the design of IPAs.

/pdf/do-animals-have-accents-talking-with-agents-in-multi-party-5a978ixgyn.pdf

"Do Animals Have Accents?": Talking with Agents in Multi-Party Conversation

Usability has become established as an important aspect of product design. This paper describes an investigation that was carried out to identify the importance of usability in product choice related to other product attributes. Interviews were initially carried out to identify possible attributes that contribute to product choice. Experiments were then undertaken using the methods of active information search, structured preference elicitation, ranking and interviews in order to find out what attributes were important to people when choosing an example product - mobile phones. It was found that usability is indeed important in product choice but perhaps not as much as users themselves believe. Other attributes that were found to be more important were features, aesthetics and cost. The process of product choice was found to be complex and it may be the case that people have come to expect usability in their products. Further research is needed to understand more fully the changing role of usability in product choice and to further improve the quality of the user-product relationship.

Sarah Sharples

Papers

Virtual reality induced symptoms and effects (VRISE): Comparison of head mounted display (HMD), desktop and projection display systems

Voice Interfaces in Everyday Life

“Making my own luck”: Serendipity strategies and how to support them in digital information environments

"Do Animals Have Accents?": Talking with Agents in Multi-Party Conversation

The importance of usability in product choice: A mobile phone case study