S
Sarmad Alshawi
Researcher at Brunel University London
Publications - 51
Citations - 1395
Sarmad Alshawi is an academic researcher from Brunel University London. The author has contributed to research in topics: Information system & Customer relationship management. The author has an hindex of 17, co-authored 51 publications receiving 1297 citations.
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Journal ArticleDOI
Developing medical device technologies from users' perspectives: a theoretical framework for involving users in the development process.
TL;DR: A theoretical framework suggesting different routes, methods and stages through which various types of medical device users can be involved in the MDTDP is proposed, which is a step forward in helping medical device manufacturers plan and make decisions about users’ involvement at different stages of theMDTDP.
Journal ArticleDOI
Organisational, technical and data quality factors in CRM adoption — SMEs perspective
TL;DR: In this article, the authors used an investigative study aimed at identifying the organisational, technical and data quality related factors influencing CRM adoption by SMEs, which will enhance the quality of the evaluation process.
Journal ArticleDOI
Integrating diverse ERP systems: a case study
TL;DR: This paper represents an endeavour to investigate the feasibility of minimising the heavy customisation required by most ERP implementations by selecting the best modules from each vendor and integrating them using enterprise application integration technologies, to form one (integrated) system.
Proceedings ArticleDOI
Critical Success Factors of E-Government: A Proposed Model for E-Government Implementation
TL;DR: This paper draws on the extant literature on e-government policy formulation, implementation and execution to advance understanding of the factors leading to success and failure and to elaborate on the underlying enabling and inhibiting conditions.
Journal IssueDOI
E-government evaluation: Citizen's perspective in developing countries
Sarmad Alshawi,Hamid Alalwany +1 more
TL;DR: Evaluation criteria for an effective, adaptable, and reflective assessment of e-government systems from the citizen's perspective is developed and can be used as means for providing valuable feedback for the planning of future e- government initiatives.