Along with the development of increasingly modern times, so that all activities require gadgets, including laptops. However, it is often found among prospective laptop buyers who are still confused in determining a laptop to suit their needs, for that purpose the purpose of this study is to help people who want to buy a laptop when choosing or who are looking for a laptop to get the right one for their needs. To achieve this goal, a decision support system is needed. The Decision Support System that will be used is the SAW (Simple Additive Weighting) method because this method can filter out several existing alternatives and based on predetermined criteria so that later you get the best alternative. By using this SAW method, a matrix normalization process is needed, the weight value of each attribute, and finally a ranking process that will determine the optimal alternative. The results obtained in this study are to be able to provide laptop advice to prospective buyers based on the specifications of the prospective buyers' needs and with a 100% accuracy level based on calculations from the decision support system.

Laptop selection decision support system according to buyer criteria with the simple additive weighting method

Companies in supporting activities that can achieve competitive advantage require a description of the right activities or commonly called business processes. To evaluate existing business processes so as to improve business productivity performance, every company needs to conduct business process analysis so that it is easy to understand the ongoing business processes and can improve them if needed. An important stage of business process analysis is modeling. The purpose of writing this journal is to identify business processes at PT Datacomm Diangraha and make modeling of ongoing business processes (As-Is Model). The Business Process Model Notation (BPMN) method which is a technique or method for understanding, designing and analyzing a business process is used in this research. This study uses observation, interviews and literature review to obtain data. The results obtained are the business processes at PT Datacomm consisting of the contract making process, the work design submission process, the process of paying service fees in stages (30%, 60%, 10%), providing a guarantee period, and customer service and process improvement.

Analysis and development of company business processes using business process model notation (case study of PT Datacomm Diangraha)

The development of distribution and market segmentation has become the company's background in improving business processes. The purpose of this research is to analyze the business processes of beverage companies using Business Process Management (BPM) modeling and improvised based on six core element management. In the analysis process, it is found that there is no stock forecasting system in forecasting sales stock that must be fulfilled. The results of the study show that the Business Process Management model is improved with the addition of a stock forecasting system, so that business processes become more controlled with the presence of a product stock inventory forecasting system in the company.

Improvement business process model and notation on the drink distribution industries using six core element

Logistics plays a role in the smooth transaction between companies because it is a facilitator of buying and selling goods and services to fulfill the supply orders of consumer companies. This study aims to analyze how the impact of improved Logistic Service Quality (LSQ) for quality of goods delivery services by using LSQ dimensions from previous research. Sample data is obtained through the dissemination of questionnaires which are then processed quantitatively with convergent validity and reliability tests. Data processing with a sample count of 61 respondents. The results of this study show that there is the main dimension of logistic service quality in improving the quality of service, namely ordering condition, time, and information quality. Each comparison factor is tested for consistency using the Analytical Hierarchy Process (AHP), each of the main criteria has a consistency value of less than 0.1 so that the main criteria tested have a consistent comparison matrix and can be the basis of decision making for companies in choosing alternative criteria priorities.

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Improved logistics service quality for goods quality delivery services of companies using analytical hierarchy process

The development of information technology has led to the emergence of various e-commerce services. One of them is engaged in the mobile marketplace, namely Shopee. Shopee as a mobile marketplace is always faced with competitors. Therefore, this study aims to determine the factors that influence the interest in the use and use of the online shop, especially the Shopee application. In this study, the UTAUT2 framework was used, where this framework is a framework that is often used to determine user intentions and behavior in using technology or applications. The UTAUT2 framework has seven main constructs and in this study one construct is added, namely trust. The results of this study indicate that the UTAUT2 framework with additional trust constructs has a positive regression weight for all UTAUT2 constructs and additional trust constructs except for the effort expectancy and hedonic motivation constructs. This shows that all UTAUT2 constructs and additional trust constructs have a positive effect on the intention to use the Shopee application when shopping online except for the effort expectancy and hedonic motivation constructs. Intention to use also has a positive effect on user behavior to use the Shopee application when shopping online.

Factors affecting interest in utilization and use of online shop (study on shopee customers)

Assessment of the application of the concept of Green Supply Chain Management (GSCM) in each business unit is something that is important to do considering that currently environmental issues are a very urgent matter. Therefore, this study will focus on assessing the GSCM process and measuring performance to determine the value of GSCM performance in King of Honey SMEs. The method used in this research is Green SCOR with 6 management processes, namely plan, source, make, delivery, return, and waste. From the research conducted, the priority level of GSCM indicators and the value of GSCM performance on King of Honey SMEs are generated. The results of this study showed that the total performance value of GSCM King of Honey in September was 86.03, October was 86.45 and November was 86.48.

Sayidah Rohmatul Hidayah

Papers

Improved logistics service quality for goods quality delivery services of companies using analytical hierarchy process

Factors affecting interest in utilization and use of online shop (study on shopee customers)

Performance Evaluation and Measurement of SMEs King of Honey Using the Green SCOR Metho