Sian Lambert

Bio: Sian Lambert is an academic researcher from Manchester Metropolitan University. The author has contributed to research in topics: Public sector & Health care. The author has an hindex of 2, co-authored 2 publications receiving 140 citations.

Knowledge management in the NHS: positioning the healthcare librarian at the knowledge intersection.

Abstract: This paper defines what is meant by Knowledge Management, investigates how it interlinks with new ways of delivering health care and gives a synopsis of a study that investigated issues around implementation of Knowledge Management across a sample of healthcare librarians. Areas of investigation that are related to Knowledge Management include: HSG(97)47, evidence-based medicine, clinical governance, information and communication technologies, and the changing role of the healthcare librarian. A diagram is included in this paper which illustrates how the healthcare librarian interacts with resources, staff and practices, so contributing to the knowledge base of health care. The paper concludes that Government policy, new technologies and the push towards the practice of information age medicine are forcing changes throughout the NHS. Recognition of Knowledge Management is still in its infancy in the NHS—it calls for major change in organizational thinking and acceptance by the librarian that their service must also be subject to continuous improvement.

Information overload within the health care system: a literature review.

Abstract: There is a widespread view held by health clinicians that their work effectiveness is impaired by ‘information overload.’ Building upon a previous work by Wilson, a review of the literature was undertaken to look for the evidence of this. It was found that the literature, particularly in the context of the clinical environment, was limited. This review explores the diverse overarching theories of information overload, effects of the phenomenon that are perceived to occur and proposed solutions to this problem. Many of the papers noted an information explosion but only three authors explicitly attempted to measure both the quantity and the complexity of this information. It was also found that the typology of the information studied was severely limited with most studies exploring information such as guidelines, access to journals, research findings and other knowledge intensive areas. Solutions proposed seem to concentrate on technological means rather than exploring the use of humans either in management of information or as a step in the filtering process.

Cultural Embeddedness and Contextual Constraints: Knowledge Sharing in Chinese and Arab Cultures

Abstract: In a recent article Glisby and Holden have noted that the Nonaka and Takeuchi model of knowledge management needs to be used with caution. Its application is not universal because it must be seen primarily as a product of the Japanese cultural context from which it emerged. In the model each of the four modes is interpreted in reference to their embeddedness in Japanese cultural symbols, organizational structures and societal value systems. But we propose that, a fortiori, some aspects of this model do apply to modes of knowledge acquisition and transfer in other cultural contexts. In this paper we review the workings of the model and the four modes with reference to the cultural, organization–structural and value bases of Chinese and Arab societies. We demonstrate that the Nonaka and Takeuchi model maps partially, but differently from both Western and Japanese societies, on to each of these cultural contexts. In these cultures managers and organizational members will share knowledge with those with whom they already have a trustful relationship. This paper explores the implications of the fact that in China and the Arab world the sharing of knowledge cannot be taken for granted outside this context of trustful relationships. Copyright # 2005 John Wiley & Sons, Ltd.

Exploring knowledge sharing in virtual communities

Abstract: Purpose – Knowledge sharing has played an important role in the proliferation of virtual communities. However little research has provided an integrated view of knowledge sharing for a general-purpose (non-professional) virtual community. This study aims to suggest that four driving forces, i.e. utilitarian motivation, hedonic motivation, control belief (self-efficacy) and contextual force (sharing culture), motivate users' attitudes toward knowledge sharing. Design/methodology/approach – The research participants are knowledge contributors who participate in general-purpose virtual communities. A total of 473 valid questionnaires were collected. Structural equation modelling was used to test the research hypothesis. Findings – The results show that users' attitude toward knowledge is determined by all four key forces: utilitarian motivation (reciprocity, reputation), hedonic motivation (enjoying helping), control belief (self-efficacy) and contextual force (sharing culture). Users' attitude, self-efficac...