Svein Ølnes

TL;DR: A critical assessment of the often exaggerated benefits of blockchain technology found in the literature is presented and a shift from a technology-driven to need-driven approach in which blockchain applications are customized to ensure a fit with requirements of administrative processes is pleaded.

TL;DR: The use case presented shows that Bitcoin could be a promising technology for validating many types of persistent documents in public sector by utilizing the secure, distributed, open, and inexpensive database technology.

TL;DR: This paper discusses the use of blockchain technology as a platform for various applications in e-Government and furthermore as an emerging support infrastructure by showing that blockchain technology demonstrates a potential for authenticating many types of persistent documents.

TL;DR: It is proposed that the concept of value in relation to eGovernment is insufficiently discussed and defined in the eGovernment literature and it is suggested that structured approaches to benefits realization, in combination with increased focus on (public) value, can be fruitful avenues for future research.

TL;DR: A framework for categorizing the different types of digital communication that are denoted ‘e-services’ by identifying their basic service elements is outlined, which will also help to specify their distinct quality dimensions.