Terry Trickett

Bio: Terry Trickett is an academic researcher. The author has contributed to research in topics: Creativity & Total quality management. The author has an hindex of 2, co-authored 4 publications receiving 299 citations.

Design at Work

Abstract: Advocates an approach to of gfice design which reflects the complex and shifting needs of office users. Claims that by producing a greater sense of satisfaction at the workplace, design can become an effective instrument of organizational success.

Workplace Design: Its Contribution towards Total Quality

Abstract: The working environment has a considerable potential contribution to make to improving quality within an organisation. The introduction of the concept of total quality means that the role of the working environment in generating organisational success cannot be ignored any longer. Planning office space needs to consider the individual in context in terms of personal requirements as well as work requirements. The three design aspects which are crucial in determining quality are: (1) recognising different individuals′ needs; (2) finding more appropriate forms of expression which encourage people to communicate and work together, and (3) providing tools which extend people′s capacity for work.

Through the Looking Glass to a Post-pandemic World, With New Media Artists as Our Guide

Abstract: This paper addresses the question: In a post-pandemic world, what happens to culture: will our cultural institutions seize new opportunities for advancement or suffer decline? New forms of digital aesthetics, which simulate works of art and cultural artefacts in their original settings, can now provide an immersive, interactive, computer-generated, experience of reality – an experience that not only matches people’s growing expectations but, also, keeps abreast of the way proactive art galleries and museums are seeking to engage with the public. Art and technology offer a way forward as long as both elements are woven seamlessly together. In tackling this task, we can anticipate that new media artists will act as our guide in leading the way through the Looking Glass from reality to virtuality – a feat of artistic creativity that will enable our cultural institutions to emerge from near catastrophe to face the rigours of a new age. The City of London provides a test case of post-pandemic planning with culture joining commerce in a spirit of partnership and sociability. Enter digital artists, designers and museum curators – those who know how to use digital to make art and engage audiences, to tell stories and be contemporary and relevant. Digital artists, whose presence in museums seems sorely lacking must assume a more central role in digital integration and visualisation of human dignity and identity. Curators ……recognise the need to collaborate with artists as new narratives, which in turn open up museums to reimagine collections in ways that encourage them to engage with more diverse communities, artists and audiences.

'Turingalila' Visual Music on the Theme of Morphogenesis

Abstract: Alan Turing's paper 'The Chemical basis of Morphogenesis', written in 1952, is a masterpiece of mathematical modelling which defines how self-regulated pattern formation occurs in the developing animal embryo. Its most revolutionary feature is the concept of 'morphogens' that are responsible for producing an almost limitless array of animal and fish markings. Turingalila, a piece of Visual Music, takes morphogenesis as its theme. The diversity of forms evident in my projected images are based on just two Turing Patterns which are 'perturbed' to reveal processes of self-organisation reminiscent of those found in nature. A live performance of Turingalila forms the focal point of my oral presentation. It is prefaced by an examination of how artistic potential has been unleashed by Turing's biological insights and concludes with comments on how Turing's ideas are exerting an ever increasing impact in today's world.

Value-sensitive design

Abstract: Human values impact people's information behavior. Imagine, for example, that a young Muslim man is interested in exploring the historical roots of jihad for a term paper. Imagine, too, that his library logs all digital reference interactions, and has a policy that if subpoenaed, such logs can be made available to law enforcement agencies. Under such conditions , this man might well decide to seek relevant information by other means, as he seeks to balance the value of access to information with other competing values such as privacy, consent, personal safety, security , and religious freedom. Despite the clear importance of values in human information behavior, the information behavior field does not yet have a comprehensive way of approaching this area. Value Sensitive Design offers one such approach. Value Sensitive Design (VSD) emerged in the 1990s as an approach to the design of information and computer systems that accounts for human values throughout the design process Two overarching goals motivate VSD: 1) to be proactive about human values in system design, and 2) to do so in a manner that is principled, comprehensive, and systematic. VSD particularly emphasizes values with moral import, including privacy, trust, human dignity, respect for person, physical and psychological well-being, informed consent, intellectual property, access, universal usability, freedom from bias, moral responsibility, and moral accountability. While emphasizing the moral perspective, VSD also accounts for usability (e.g., ease of use), conventions (e.g., standardization of technical protocols), and personal predilections (e.g., color preferences within a graphical interface). Key features of VSD involve its 368

Key Principles for User-Centred Systems Design

Abstract: The concept of user-centred systems design (UCSD) has no agreed upon definition. Consequently, there is a great variety in the ways it is applied, which may lead to poor quality and poor usability in the resulting systems, as well as misconceptions about the effectiveness of UCSD. The purpose of this paper is to propose a definition of UCSD. We have identified 12 key principles for the adoption of a user-centred development process, principles that are based on existing theory, as well as research in and experiences from a large number of software development projects. The initial set of principles were applied and evaluated in a case study and modified accordingly. These principles can be used to communicate the nature of UCSD, evaluate a development process or develop systems development processes that support a user-centred approach. We also suggest activity lists and some tools for applying UCSD.

Reflective design

Abstract: As computing moves into every aspect of our daily lives, the values and assumptions that underlie our technical practices may unwittingly be propagated throughout our culture. Drawing on existing critical approaches in computing, we argue that reflection on unconscious values embedded in computing and the practices that it supports can and should be a core principle of technology design. Building on a growing body of work in critical computing, reflective design combines analysis of the ways in which technologies reflect and perpetuate unconscious cultural assumptions, with design, building, and evaluation of new computing devices that reflect alternative possibilities. We illustrate this approach through two design case studies.

HCI Models, Theories, and Frameworks: Toward a Multidisciplinary Science

Abstract: Finally-a thorough pedagogical survey of the multidisciplinary science of HCI. Human-Computer Interaction spans many disciplines, from the social and behavioral sciences to information and computer technology. But of all the textbooks on HCI technology and applications, none has adequately addressed HCI's multidisciplinary foundations-until now. HCI Models, Theories, and Frameworks fills a huge void in the education and training of advanced HCI students. Its authors comprise a veritable house of diamonds-internationally known HCI researchers, every one of whom has successfully applied a unique scientific method to solve practical problems. Each chapter focuses on a different scientific analysis or approach, but all in an identical format, especially designed to facilitate comparison of the various models. HCI Models, Theories, and Frameworks answers the question raised by the other HCI textbooks: How can HCI theory can support practice in HCI? * Traces HCI research from its origins * Surveys 14 different successful research approaches in HCI * Presents each approach in a common format to facilitate comparisons * Web-enhanced with teaching tools at http://www.HCImodels.com *Contributors are leading researchers in the field of Human-Comptuter Interaction *Fills a major gap in current literature about the rich scientific foundations of HCI *Provides a thorough pedogological survey of the science of HCI Table of Contents Acknowledgments 1. Introduction: Toward a Multidisciplinary Science of Human-Computer Interaction by John M. Carroll, Virginia Tech 2. Design as Applied Perception by Colin Ware, University of New Hampshire 3. Motor Behavior Models for Human-Computer Interaction by I. Scott MacKenzie, York University, Toronto, Canada 4. Information Processing and Skilled Behavior by Bonnie E. John, Carnegie Mellon University 5. Notational Systems--The Cognitive Dimensions of Notations Framework by Alan Blackwell and Thomas Green, Cambridge University, Cambridge, England 6. Users' Mental Models: The Very Ideas by Stephen J. Payne, Cardiff University, Wales 7. Exploring and Finding Information by Peter Pirolli, Palo Alto Research Center 8. Distributed Cognition by Mark Perry, Brunel University, London, England 9. Cognitive Work Analysis by Penelope M. Sanderson, University of Queensland, Australia 10. Common Ground in Electronically Mediated Communication: Clark's Theory of Language Use by Andrew Monk, University of York, England 11. Activity Theory by Olav W. Bertelsen and Susanne Bodker, University of Aarhus, Denmark 12. Applying Social Psychological Theory to the Problems of Group Work by Robert E. Kraut, Carnegie Mellon University 13. Studies of Work in Human-Computer Interaction by Graham Button, Xerox Research Centre Europe, Grenoble, France 14. Upside-Down Vs and Algorithms-Computational Formalisms and Theory by Alan Dix, Lancaster University, England 15. Design Rationale as Theory by John M. Carroll and Mary Beth Rosson, Virginia Tech

Networks of action: sustainable health information systems across developing countries

Abstract: Our paper is motivated by one simple question: Why do so many action research efforts fail to persist over time? We approach this question, the problem of sustainability, building on a perspective on action research identifying the pivotal importance of networks. More precisely, local action research interventions need to be conceptualized and approached as but one element in a larger network of action in order to ensure sustainability. A vital aspect of our perspective is that local interventions depend heavily on the support of similar action research efforts in other locations. This is essential for the necessary processes of learning and experience sharing. We suggest that the scaling (i.e., spreading) of intervention is a prerequisite, not a luxury, for sustainable action research. Empirically, we base our analysis on an ongoing, large-scale action research project within the health care sector (called HISP) in a number of developing countries. HISP provides a fruitful occasion to investigate key criteria for our approach to action research, namely sustainability, scalability, and capacity to be politically relevant to the participants. We contribute to three discourses: (1) models of action research, (2) lessons for health information systems in developing countries, and (3) more generally, IS implementations that are dispersed, large-scale, and have scarce resources.