Author
Xiu-Ming Loh
Bio: Xiu-Ming Loh is an academic researcher from Universiti Tunku Abdul Rahman. The author has contributed to research in topics: Mobile payment & Mobile commerce. The author has an hindex of 5, co-authored 7 publications receiving 82 citations.
Topics: Mobile payment, Mobile commerce, Payment, Continuance, Mobile technology
Papers
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TL;DR: Self-efficacy theory, critical mass theory, and flow theory were extended to explain 61% of the variance in behavioural intention to adopt mobile wallet and suggested there were interrelationships between the constructs employed.
103 citations
TL;DR: In this paper, a study purports to ascertain the critical antecedents that impact the mobile payment adoption intention, in particular the type of mobile payment that utilizes the Quick Response (QR) code technology, through an extended Mobile Technology Acceptance Model.
98 citations
TL;DR: The results revealed that the two mooring variables have contrasting results as trust is not a significant determinant of SI to m-payment while perceived security and privacy (PSP) is.
Abstract: This paper explores the reasons behind the slow uptake of mobile payment (m-payment) from a switching intention (SI) perspective. The antecedents of SI from cash to m-payment were explored using an integrated conceptual model of the push-pull-mooring (PPM) framework and the status quo bias (SQB) perspective.,A self-administered survey was used to collect data, which are empirically tested using SmartPLS 3.0.,The push factor was found to have an insignificant effect on SI to m-payment whereas the pull factor was significant. Furthermore, the results revealed that the two mooring variables have contrasting results as trust is not a significant determinant of SI to m-payment while perceived security and privacy (PSP) is. Additionally, all SQB-related relationships were found to be statistically significant,This study determined the factors that play vital roles in the consumers' decision-making to transition from cash to m-payment. This was done via a uniquely developed conceptual model that incorporated the PPM framework with the SQB perspective.
76 citations
TL;DR: Wearable payment, which is the use of wearable technology to make payment, is anticipated to be the future of proximity mobile payment as discussed by the authors, however, the acceptance and use in wearable payment in Malaysia is still a work in progress.
Abstract: Wearable payment, which is the use of wearable technology to make payment, is anticipated to be the future of proximity mobile payment. However, the acceptance and use of wearable payment in Malays...
51 citations
TL;DR: In this article, the antecedents of Near Field Communication (NFC) mobile payment from a developing country's perspective were determined using the use of a conceptual framework based on the concept of near field communication.
Abstract: This paper looks to determine the antecedents of Near Field Communication (NFC) mobile payment from a developing country’s perspective. This was done with the use of a conceptual framework based on...
39 citations
Cited by
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TL;DR: Broadcasters’ physical characteristics conveyed through vicarious product trials and values shared via instant interaction are proposed as two signals that can help reduce product uncertainty and cultivate trust for the consumers with similar physical traits and values.
119 citations
TL;DR: Self-efficacy theory, critical mass theory, and flow theory were extended to explain 61% of the variance in behavioural intention to adopt mobile wallet and suggested there were interrelationships between the constructs employed.
103 citations
TL;DR: In this paper, a study purports to ascertain the critical antecedents that impact the mobile payment adoption intention, in particular the type of mobile payment that utilizes the Quick Response (QR) code technology, through an extended Mobile Technology Acceptance Model.
98 citations
TL;DR: The results revealed that the two mooring variables have contrasting results as trust is not a significant determinant of SI to m-payment while perceived security and privacy (PSP) is.
Abstract: This paper explores the reasons behind the slow uptake of mobile payment (m-payment) from a switching intention (SI) perspective. The antecedents of SI from cash to m-payment were explored using an integrated conceptual model of the push-pull-mooring (PPM) framework and the status quo bias (SQB) perspective.,A self-administered survey was used to collect data, which are empirically tested using SmartPLS 3.0.,The push factor was found to have an insignificant effect on SI to m-payment whereas the pull factor was significant. Furthermore, the results revealed that the two mooring variables have contrasting results as trust is not a significant determinant of SI to m-payment while perceived security and privacy (PSP) is. Additionally, all SQB-related relationships were found to be statistically significant,This study determined the factors that play vital roles in the consumers' decision-making to transition from cash to m-payment. This was done via a uniquely developed conceptual model that incorporated the PPM framework with the SQB perspective.
76 citations