Yaobin Lu

TL;DR: It is found that performance expectancy, task technology fit, social influence, and facilitating conditions have significant effects on user adoption and the unified theory of acceptance and usage of technology (UTAUT) model is integrated.

TL;DR: It is confirmed that trust, perceived service quality, perceived customer value, including functional value and emotional value, contribute to generating customer satisfaction with MIM and that age, gender, and usage time have moderating effects.

TL;DR: It is shown that familiarity, perceived similarity, structural assurance, and trust propensity are important antecedents to trust in members in VCs and that trust inMembers' ability significantly affects three dimensions of trust in the vendor/website in terms of ability, integrity, and benevolence.

TL;DR: A trust-based customer decision-making model of the non-independent, third-party mobile payment services context is developed and indicates that trust indeed had a substantial impact on the cross-environment relationship and that trust in combination with the positive and negative valence determinants directly and indirectly influenced behavioral intention.

TL;DR: It is demonstrated that users' perceived usefulness and perceived enjoyment significantly influence their attitude towards using IM, which in turn impacts their behavioral intention, which determines their actual usage behavior.